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Standard Studio, Non Smoking, Kitchen

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Studio, Non Smoking, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Studio, Non Smoking, Kitchen

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Studio, Non Smoking, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of The Mouses House Rainforest Retreat's great location. During your stay, you're just a quick walk from Springbrook National Park. Features include free WiFi in public areas and free self-parking, plus an indoor pool. Built in 1980, this 4.5-star chalet has 13 rooms. Each room includes amenities such as free WiFi and a jetted bathtub.

  • Air-conditioned rooms with kitchens, fireplaces and balconies
  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy drinks at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the spa tub
  • Services include concierge services, tour or ticket assistance and luggage storage
  • On-site recreation includes an outdoor tennis court, a sauna and complimentary bicycles
  • Steps from Springbrook National Park and Gondwana Rainforests of Australia
  • Airport shuttle service available for a fee

About the The Mouses House Rainforest Retreat

Location 2807 Springbrook Road, Springbrook, QLD 4213

Property Features

The Mouses House Rainforest Retreat offers its guests an indoor pool, an outdoor pool, an outdoor tennis court, and a spa tub. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. A sauna, spa services, and tour or ticket assistance are also featured at the luxury The Mouses House Rainforest Retreat. Free self parking is available. This 4.5-star Springbrook chalet is smoke free.

  • 13 guestrooms or units
  • 12 buildings
  • Built in 1980
  • Bar or lounge
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Laundry facilities
  • Sofa bed
  • Fridge
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (49.3 km / 30.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking and extended parking

Room Amenities

The Mouses House Rainforest Retreat offers 13 forms of air-conditioned accommodation with fireplaces and iPads. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes single sofa beds. Pillowtop beds feature premium bedding. Televisions come with DVD players and video game consoles. Accommodation at this 4.5-star chalet has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with a jetted bath, bathrobes, complimentary toiletries and hairdryers. This Springbrook chalet provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include iPod docking stations and espresso makers.

  • In-room kitchen
  • Fireplace
  • Private balcony
  • Separate bedroom
  • Sitting area
  • Pillowtop beds
  • Jetted tub
  • Pull-out sofa bed
  • iPad
  • iPod dock
  • In-room dining (limited hours)
  • Television
  • DVD player
  • Fridge
  • Microwave
  • Hob
  • Espresso maker
  • Kitchenware
  • Luxury bedding
  • Separate shower and tub
  • Cots (surcharge)
  • Gaming console
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 8 AM to 1:00 PM.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, Swedish massages, facials and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 6 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 6 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 5.00 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless checkout are available.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • No gap period between guests' stays
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: AUD 22.5 per person (approximately)
  • Airport shuttle fee: AUD 100 per vehicle (one way)
  • Crib (infant bed) fee: AUD 5.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mouses House Rainforest Retreat Springbrook
  • Mouses House Rainforest Retreat
  • Mouses Rainforest Retreat Springbrook
  • Mouses Rainforest Retreat
  • The Mouses House - Springbrook Mt Hotel Springbrook
  • The Mouses House Rainforest Retreat Chalet
  • The Mouses House Rainforest Retreat Springbrook
  • The Mouses House Rainforest Retreat Chalet Springbrook

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.