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4.0 out of 5

"Hello everyone , we had stayed here at gouves water park for 10 days, the room was in need of updating the beds were uncomfortable, and pillows in nee ... " More

By a verified traveller on Mon 10 Jul 2017

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Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£84* Per night/room 7 Apr - 8 Apr

Family Suite

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Family Suite (Swim Up)

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Superior Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Maisonette Swim Up

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Maisonette

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Gouves Water Park Holiday Resort, you're just a quick walk from Gouves Beach. You'll find features such as free breakfast and free WiFi in public areas, plus 3 restaurants.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Mediterranean cuisine at DIONYSOS, one of the property's 3 restaurants and 3 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the seasonal outdoor pool
  • Treat yourself to body wraps, body treatments or manicures and pedicures at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, bicycles to rent and fitness classes
  • Just a 3-minute drive from Dinosauria Park and 10 minutes from Aquaworld Aquarium

Gouves Water Park Holiday Resort ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Gouves Water Park Holiday Resort

Everyone (3) Family (1)
3 out of 5

Not a bad hotel but not 4 star

Pros: good location
Cons: staff need to challenge bad behaviour
Location: bit run down
Hello everyone , we had stayed here at gouves water park for 10 days, the room was in need of updating the beds were uncomfortable, and pillows in need of replacing , the restaurant had nice food , but sometimes it could be difficult to fight your way through the crowds not much manners from people, also small children running about spilling food and in general being rude and bad mannered , not all of these problems can be blamed on the hotel and of course it is up to parents to teach there children how to behave, the parents would just let there kids do anything and it was obvious that the small children did not feel comfortable because there mums and dads could not be bothered getting up from there b sides sending 3 year old kids to get food drinks is a no no, and when i said to a senior member of staff they said they had a rule that it was only children 8 and over that were allowed to get food drinks again this rule was not being enforced, the staff need to make sure that the rules for the all inclusive bands are enforced, as people were purchasing large vodkas whisky which they were not entitled to do , this made guests that had paid the extra 25 euros a day annoyed , what was the point ? paying the 25 euros when no one bothered checking the wrist bands, the hotel could be much better if some simple things were changed, staff must challenge bad behaviour, i saw a drunk man pick up his small child and launch him into the pool to the cheers of the crowd.

Posted by , from london on 10 Jul 2017

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5 out of 5
Very nice resort, the food at the restaurant was great, every evening different theme dinner, lots of variety. Our kids loved the waterpark and liked they got a lot of ice cream from the refreshment stand. Very good service with the towels for sunbeds. Cocktails were ok, the entertainment team was amazing. We loved very much our stay at Gouves waterpark resort!

Posted by on 23 Jun 2023

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4 out of 5

Posted by on 7 Oct 2019

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Comment from Hotel Management

8 Oct 2019 by GUEST RELATION TEAM

THANK YOU FOR YOUR FEEDBACK

4 out of 5

Posted by on 29 Sep 2019

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Comment from Hotel Management

8 Oct 2019 by GUEST RELATIONS TEAM

THANK YOU FOR YOUR FEEDBACK

4 out of 5
Globalement bien, le personnel très accueillant et sympa. Activités proposées à améliorer et entretiens de l’établissement aussi à améliorer.

Posted by on 7 Jul 2019

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About the Gouves Water Park Holiday Resort

Location Kato Gouves, Hersonissos, Crete Island 70014

All-inclusive Details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks and select beverages included

Not included

  • Motorised water sports
  • Sailboats
  • Scuba-diving excursions
  • Tennis racquets
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

  • Sailboats not included
  • Tennis rackets not included
  • Buffet-style meals included
  • Local non-alcoholic drinks and soft drinks included
  • Additional service charge accepted
  • All meals included
  • Scuba diving excursions not included
  • Motorised water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to offsite activities not included
  • Offsite tours not included

Property Features

Gouves Water Park Holiday Resort is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Gouves Water Park Holiday Resort offers its guests a full-service spa, a complimentary water park, and an outdoor tennis court. There are 3 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces. A kids' pool, a seasonal outdoor pool, and spa services are also featured at the luxury Gouves Water Park Holiday Resort. Smoking is allowed in designated areas at this 5-star Hersonissos resort.

  • 391 guestrooms or units
  • 3 levels
  • 33 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Built in 2003
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Free water park access
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Gouves Water Park Holiday Resort offers 391 air-conditioned accommodations with a safe and a hairdryer. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room fridges and minibars. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • Minibar
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.

DIONYSOS – This buffet restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.

SMILE – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

PACIFIC – On-site theme restaurant. Reservations are required. Open selected days.

Nearby Activities

An outdoor tennis court and a complimentary water park with waterslides are featured at the resort. A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site
  • Fitness classes on site

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs and body treatments.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests should note that spa treatments incur an extra charge.

The All inclusive rate plan does not include beverages after 11 PM; fees apply.

This property enforces a strict dress code in the restaurant.

Guests with dietary restrictions or food allergies should contact this property in advance.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property uses solar energy, plus eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Diners Club, debit cards and cash. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Annual carbon offsets
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • No lifts
  • Property registry number - 1039K014A0193301
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Renewable energy source - solar
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Gouves Park Holiday
  • Water Park Holiday Resort All Inclusive
  • Gouves Water Park Holiday All Inclusive
  • Water Park Holiday Resort
  • Gouves Water Park Holiday
  • Gouves Water Park Holiday Resort All Inclusive
  • Water Park Holiday All Inclusive
  • Water Park All Inclusive
  • Gouves Water Park Holiday Resort
  • Water Park Holiday
  • Gouves Park Holiday Resort
  • Gouves Water Park Inclusive
  • Gouves Water Park Holiday
  • Gouves Water Park Holiday Resort Resort
  • Gouves Water Park Holiday Resort Hersonissos
  • Gouves Water Park Holiday Resort Resort Hersonissos

You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 6:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.