25 Oct 2020 by Mitsis Rinela Beach Resort & Spa Team
Lieber Gast, vielen herzlichen Dank für Ihre freundliche Bewertung! Es freut uns sehr zu hören, dass Sie eine schöne Zeit bei uns im Hotel hatten. Die Zufriedenheit unserer Gäste liegt uns sehr am Herzen und steht im Fokus der täglichen Arbeit. Wir hoffen, dass Sie uns und der schönen Insel bald einmal wieder einen Besuch abstatten! Liebe Grüße aus Kreta. Mitsis Rinela Beach Resort & Spa Team
3 Sep 2020 by Guest Relations Team
Dear Guest, Thank you for choosing Mitsis Rinela Beach Resort & Spa for your vacation and for your feedback, your opinion is very important to us. We are sorry to hear that your experience at our hotel did not meet your expectations. All your remarks are taken into great consideration and we would like to assure you that every year our team develops and improves the facilities and services of the hotel in order to provide only comfortable stay for our guests. So we sincerely hope that you will give us another chance to fix your impression and to provide you with pleasant memories and only joyful emotions next time. Always at your disposal, Guest Relations Team
28 Aug 2020 by Guest Relations Team
Dear Guest, Thank you for choosing Mitsis Rinela Beach Resort & Spa for your vacation and for your time spent on writing a review. We are proud to know that overall you stayed satisfied with our newly renovated outdoor area. We are sincerely sorry for any inconvenience you faced during your stay and would like to assure you that all your remarks are taken into great consideration as every day our team works hard in order to develop and improve services and facilities of the hotel so we can provide only comfortable stay and positive emotions for our guests, especially in such strange and hard touristic times. Our aim is to make each guest’s experience genuinely caring and welcoming with a warm Greek family spirit. You are always a welcome guest in our hotel and thank you very much for your feedback. Best Regards, Guest Relations Team
20 Oct 2019 by Guest Relations Department
Dear Guest, Thank you for choosing Mitsis Rinela Beach Hotel & Spa for your vacation and for your kind feedback. We are happy to know that we managed to provide you with an enjoyable and memorable stay and that you stayed satisfied with our hotel facilities and offered services. It would be an ultimate pleasure for us to have you back one day for another exciting experience. Best Regards, Guest Relations Team
9 Oct 2019 by Guest Relations Department
Dear Guest, Thank you for choosing Mitsis Rinela Beach Hotel & Spa for your vacation and for your kind feedback. We are happy to know that overall you stayed satisfied with our hotel facilities and offered services. We look forward to welcoming you again at our sunny resort. Best Regards, Guest Relations Team
18 Sep 2019 by Guest Relations Department
Dear Guest, Thank you for choosing Mitsis Rinela Beach Hotel & Spa for your vacation and for your feedback. We are proud to know that overall you stayed satisfied with our hotel facilities and offered services. We would like to assure you that your remark is taken into serious consideration and every year our team works hard in order to develop and improve services and facilities of the hotel so we can provide only comfortable stay for our guests. It would be an ultimate pleasure for us to have you back one day for another exciting experience. Best Regards, Guest Relations Team
24 Apr 2019 by Guest Relations Department
Dear Guest, Thank you for choosing Mitsis Rinela Beach Hotel & Spa for your vacation and for your time spent on writing a review, your feedback is very important to us. We would like to assure you that your remarks are taken into consideration. Every year our team develops and improves the facilities and services of the hotel in order to provide comfortable stay so you can feel like at home with us. Come to us more often and we will delight you every time with our Greek hospitality. Best Regards, Maryana Luzakova Guest Relations Department
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Mitsis Rinela Beach Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply step outside to unwind on the property's beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Mitsis Rinela Beach Resort & Spa - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars, and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a free kid's club, a kids' pool and outdoor tennis courts. Free self parking and valet parking are available. This 5-star Gouves property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Mitsis Rinela Beach Resort & Spa - All Inclusive offers 442 forms of air-conditioned accommodation with free minibar items and a safe. Rooms open to balconies. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a bath, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Main Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open 24 hours.
Chinese Restaurant – This theme restaurant specialises in Chinese cuisine and only serves dinner. Reservations are required. Open daily.
Taverna Restaurant – This beach theme restaurant specialises in Mediterranean cuisine and serves brunch, lunch and dinner. Reservations are required. Open daily.
Beach BBQ Corner – This restaurant specialises in barbecue and is located on the beach. Open daily.
Traditional Greek pies – This restaurant specialises in local cuisine. Open daily.
24-hour room service is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a waterslide and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Zeen Spa has massage/treatment rooms. Services include sports massages, facials, detox wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property offers health screenings for COVID-19. PCR screening is available for EUR 25 per person. Guests should contact the front desk upon arrival to schedule departure health screenings.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
For the benefit of our customers, we have provided a rating based on our ratings system.