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Family Apartment, 2 Bedrooms, Mountain View

Bed Count 1 Double Bed Maximum Occupancy 5 Max

Single Room, Mountain View

Bed Count 1 Single Bed Maximum Occupancy 2 Max

Family Room (Superior - 2 adults and 2 children)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Superior Double Room, Mountain View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Family Suite, Mountain View

Bed Count 1 Double Bed Maximum Occupancy 6 Max

Double Room, Mountain View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Family Hotel & Spa Desirée. During your stay, you're just a quick walk from Grachen - Hannigalp Cable Car. Features include free breakfast and free WiFi in public areas, plus a full-service spa. This 3.5-star hotel has 23 rooms. Free WiFi and satellite TV channels are available in all rooms.

  • Air-conditioned rooms with satellite TV, minibars and room service (during limited hours)
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Indulge with hot stone massages or reflexology at Alpine SPA Lodge
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a steam room, a sauna and 2 spa tubs
  • Guests speak favourably about the helpful staff and the size of the guestrooms
  • 11.7 mi (18.8 km) from Matterhorn Golf Club and 16.4 mi (26.4 km) from Matterhorn Museum

Family Hotel & Spa Desirée ratings based on 3 verified reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Family Hotel & Spa Desirée

Everyone (3)
5 out of 5
Zwar nur 1 Nacht da, aber vollstens zufrieden. Sauber, tolles urchiges Ambiente, sehr delikates Essen, Frühstücks Buffet super und zu guter letzt einen sehr sehr netten überaus freundliches Personal. Ein Familien Betrieb die sich um die Gäste kümmern. Das Hotel ist zu 100% zu empfehlen. Gerne wieder😉

Posted by , from Zürich on 1 Aug 2018

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4 out of 5
Hat uns gut gedient als Basis für Herbstausflüge und -wanderungen. Grächen im Herbst bietet wunderbare Lärchenpracht.

Posted by on 19 Oct 2017

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5 out of 5

Kurzer Wochenendaufenthalt

Sehr freundliches Personal, saubere Zimmer, sehr gutes Essen. Werde wieder dort Urlaub verbringen.

Posted by , from L. on 3 Jul 2017

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About the Family Hotel & Spa Desirée

Location Dorrfplatz 462, Graechen, VS 3925

Property Features

Indulge in a treatment at the full-service spa or soothe your muscles in one of the 2 hot tubs after a day on the slopes. Family Hotel & Spa Desirée helps provide the perfect ski holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. This ski hotel also offers a complimentary children's club and a sauna. This 3.5-star Graechen hotel is smoke free.

  • 1 building
  • 23 guestrooms or units
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Ski lift tickets
  • Ski equipment storage
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Airport: Geneva (GVA-Cointrin Intl.) (222.6 km / 138.3 mi)
  • Train station: St. Niklaus Station (8.3 km / 5.2 mi)

Room Amenities

Family Hotel & Spa Desirée offers 23 forms of accommodation with minibars and a safe. Satellite televisions are provided. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Satellite channels
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily.

Family Hotel & Spa Desirée has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ski lessons available nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby

Spa Services

Alpine SPA Lodge has 1 treatment room. Services include hot stone massages and sports massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Number of treatment rooms 1
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM

Special check-in instructions:

If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation.

Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation.


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Family Hotel & Spa Desirée


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No rollaway/extra beds available
  • Service animals not allowed


Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night
  • Resort fee: CHF 5.00 per person, per night in summer

The resort fee includes:

  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Matterhorn Valley Desirée
  • Matterhorn Valley Desirée Graechen
  • Family & Spa Desiree Graechen
  • Matterhorn Valley Hotel Desirée Graechen
  • Family Hotel & Spa Desirée Hotel
  • Family Hotel & Spa Desirée Graechen
  • Family Hotel & Spa Desirée Hotel Graechen

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.