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5.0 out of 5

"From the time you arrive to the time you leave services is first rate. The food, the staff, the rooms are all exceptional. The Rangers ensure the maxi ... " More

By a verified traveller on Tue 13 Feb 2018

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Msenge Chalet

Bed Count 1 King Bed Maximum Occupancy 2 Max
£316* Per night/room 30 Sep - 1 Oct

Msenge Family Chalet

Bed Count 1 King Bed Maximum Occupancy 5 Max

Impala Chalet

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Pumba Private Game Reserve. During your stay, you're just a quick walk from African Pride Pumba Private Game Reserve. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This 5-star lodge has 13 rooms on 1 floor. Each room includes amenities such as a private plunge pool and a fireplace.

  • Air-conditioned rooms with private plunge pools, fireplaces and balconies or patios
  • Free English breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to facials, hot stone massages or body wraps at Soul Spa
  • Services include babysitting, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre and hiking/biking trails
  • Guests speak favourably about the helpful staff and the location
  • Steps from African Pride Pumba Private Game Reserve and 14 minutes by car from Lalibela Game Reserve
  • Airport shuttle service available for a fee

Pumba Private Game Reserve ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Pumba Private Game Reserve

Everyone (1)
5 out of 5

First rate Private game reserve

Pros: The rooms and food are first class
From the time you arrive to the time you leave services is first rate. The food, the staff, the rooms are all exceptional. The Rangers ensure the maximum viewing on the game drives.

Posted by , from Wales on 13 Feb 2018

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All-inclusive Details

This lodge is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • À la carte meals and snacks included

Entertainment

  • On-site entertainment and activities

Not included

  • Surcharge for premium or imported alcoholic beverages

  • Surcharge for premium or imported alcoholic beverages
  • Taxes included
  • On-site entertainment and activities included
  • Buffet and à la carte dining
  • Gratuities included
  • Additional gratuities accepted

Property Features

Pumba Private Game Reserve is an all-inclusive lodge. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Pumba Private Game Reserve offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Pumba Private Game Reserve. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Grahamstown lodge.

  • 1 floor
  • 13 guestrooms or units
  • English breakfast (free)
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Pumba Private Game Reserve offers 13 forms of accommodation which are accessible via exterior corridors and feature private plunge pools and fireplaces. Rooms open to balconies or patios. Guests can make use of the in-room coffee/tea makers and minibars (stocked with some free items). Bathrooms include a separate bath and shower and slippers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private Plunge Pool
  • Fireplace
  • Private balcony or patio
  • Stocked minibar (select free items)
  • In-room dining
  • Coffee maker
  • Separate bath and shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Safe
  • Slippers
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests are served a free English breakfast daily from 8:00 AM to 11:00 AM.

Pumba Private Game Reserve has a restaurant serving breakfast, lunch and dinner.

Room service is available.

Nearby Activities

Recreational amenities at the lodge include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Skydiving on site

Spa Services

Soul Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps and manicures and pedicures. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No lift (single-level property)

Hotel Policies

Check-in

  • Check-in time starts at 1:30 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 6:00 AM - 5:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:00 AM - 5:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and debit cards; cash is not accepted

On-site parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities. Enhanced food service safety measures are in place.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 1100 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pumba
  • Pumba Private GameReserve
  • Pumba Private GameReserve
  • Pride Pumba Private Game Reserve
  • Pumba Private Game Reserve Lodge Grahamstown
  • Pumba Private Game Reserve Lodge
  • Pumba Private Game Reserve Grahamstown
  • Pumba Private Game Reserve
  • Pumba Private Game Reserve Hotel Port Elizabeth
  • Pumba Private Game Reserve Lodge
  • Pumba Private Game Reserve Grahamstown
  • Pumba Private Game Reserve Lodge Grahamstown

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pumba Private Game Reserve offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 7:00 AM to 6:00 PM

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.