"Overall I was satisfied with my Stay at the Lopesan Resort. However, there were some things that really disappointed me. 1. I booked Half Board. I w ... " More
21 Feb 2024 by Public Relations Department
Dear Raphael Oliver,First of all we would like to thank you for choosing Lopesan Costa Meloneras Resort & Spa for your holidays in the south of the island of Gran Canaria.Some of the points mentioned in your comments are part of the Lopesan Hotel Group policy. The purpose of this policy is to ensure the quality of the services offered by the hotel, although we regret that in this regard we have not lived up to your expectations.We would also like to apologize for any inconvenience you have had during your stay. We assure you that all the opinions of our clients are important and help us to improve every day. For this reason, we appreciate the time invested in sending us your comments and we assure you that they will be sent to the corresponding departments for your knowledge.We look forward to welcoming you back to our hotel.Kind Regards,Public Relations Department
1 Jun 2023 by The Public Relations department
Dear guest ,We would like to thank you for your detailed and very interesting review and, of course, for choosing Lopesan Costa Meloneras to spend your holidays with.We would also like to thank you for mentioning the good points and also the bad points, all this helps us to improve our services every day.We assure you that your comments have been transmitted to the corresponding departments. The comments of all our clients are of great importance to us since they allow us to detect where we can improve, which is our objective.We hope that in the future you will give us a new opportunity and have the pleasure of welcoming you again.Best regards,The Public Relations department
27 Jan 2024 by Die Gästebetreuung
Sehr geehrte VeronikaWir möchten uns bei Ihnen bedanken, dass Sie sich für Ihren letzten Besuch auf Gran Canaria für unser Lopesan Costa Meloneras Resort entschieden haben. Wir freuen uns zu wissen, dass Sie Ihren Aufenthalt im Hotel genossen haben.Vielen Dank, dass Sie Ihre Erfahrungen mit dem Rest der Reisenden teilen und uns mit Ihren Kommentaren den Weg gezeigt haben, den wir gehen sollten.Wir hoffen, Sie bald wieder im Hotel zu sehen.Mit freundlichen Grüßen,
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Lopesan Costa Meloneras Resort & Spa , you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 poolside bars and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a free kid's club, a children's pool and a steam room. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Lopesan Costa Meloneras Resort & Spa was completed in August 2021. This 5-star San Bartolome de Tirajana hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Lopesan Costa Meloneras Resort & Spa offers 1136 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 42-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Gastro Buffet Alameda – This buffet restaurant serves breakfast and dinner.
La Toscana – This theme restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
El Marinero – Overlooking the ocean, this theme restaurant specialises in seafood and serves lunch and dinner. Open daily.
El Churrasco – Overlooking the ocean, this steakhouse specialises in local and international cuisine and serves lunch and dinner. Open daily.
Nihao by Kabuki – This theme restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Room service (during limited hours) is available.
6 outdoor swimming pools and 3 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a lazy river, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has couples treatment room(s). Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.