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4.4 out of 5

"Excellent historicall and friendly hotel. Xxxxxxxxxxxxxxxxxx " More

By a verified traveller on Mon 29 Oct 2018

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Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£83* Per night/room 16 Apr - 17 Apr

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room, City View (Alhambra)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Palacio de Santa Inés hotel's great location. During your stay, you're just a quick walk from Plaza Nueva. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This 3-star hotel has 35 rooms over 3 floors. Each room includes amenities such as free WiFi and cable TV channels.

  • Air-conditioned rooms with 24-hour room service, cable TV and minibars
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have great things to say about the breakfast and the location
  • Just a 3-minute walk from Plaza Nueva and 13 minutes on foot from Alhambra
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Palacio de Santa Inés hotel ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Palacio de Santa Inés hotel

Everyone (4) Couples (1)
4 out of 5

Posted by on 2 Sep 2019

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Comment from Hotel Management

3 Sep 2019 by Customer Department Service

Dear Guest, We would like to thank you for your review following your recent Stay at the Hotel Palacio de Santa Inés. Best regards

5 out of 5
Excellent historicall and friendly hotel. Xxxxxxxxxxxxxxxxxx

Posted by on 29 Oct 2018

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Comment from Hotel Management

31 Oct 2018 by Customer Department Service

Dear Guest , Thank you very much for your opinion, a 5 star note is one of the best motivations to keep working hard. We always try to make the staying of our Clients as enjoyable as possible and we hope you brought back home wonderful memories from Granada. We hope to see you again in a very short future.

4 out of 5
Sehr schön gelegen in Altstadt, sehr nettes Personal, gutes Frühstück. Mit Auto kompliziert zu erreichen, aber gut beschrieben und faire Regelung mit Parkhaus/Taxi, hellhörig (sanitäre Anlagen)

Posted by on 25 Apr 2018

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Comment from Hotel Management

27 Apr 2018 by Customer Department Service

Dear Guest We would like to thank you for the positive comment about your stay in our Hotel in Granada. It is wonderful to hear that you enjoyed your holidays with us. Thank you for appreciating the staff and the hotel itself. You are absolutely right - the location of the Hotel could not be any better, we are in the center of the historic city, close to all the most important attractions and best tapas bars. Thank you once again, it was a pleasure to receive you. Kind regards,

4 out of 5

Hôtel très bien situé.

Pros: La situation géographique, la décoration, le personnel.
Nous avons passé un très bon séjour dans cet hôtel de style andalou, la chambre était spacieuse, confortable et propre et en plus nous avions la vue sur l'Alhambra depuis notre fenêtre. Le personnel est très sympathique et accueillant.

Posted by , from Paris on 21 Dec 2016

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Comment from Hotel Management

2 Feb 2017 by Département Clientèle

Chère Madame Je voudrais vous remercier pour votre évaluation. Cela me fait énormément plaisir de savoir que vous avez passé un agréable séjour al Hôtel Palacio de Santa Inés, que vous avez apprécié la situation, le confort de notre petit palais et de l´attention de notre personnel Nous vous remercions de nouveaux pour votre évaluation, Cordialement

5 out of 5

Excellent hôtel typique, très bien situé

Hôtel très bien situé, au pied de l'Alhambra (jolie balade de 30 mn à pied pour arriver à l'entrée de l'Alhambra, ou 10 mn en taxi). Au coeur de la vieille ville, l'hôtel est typique, les chambres sont charmantes (la nôtre avait même une mezzanine). Personnel efficace et souriant. Seul bémol, pour se garer, le parking est un peu loin, mais prenez un taxi pour retourner à l'hôtel, et demandez la facture, car l'hôtel vous rembourse... Excellent séjour

Posted by on 20 Sep 2013

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About the Palacio de Santa Inés hotel

Location Cuesta Santa Ines 9, Granada, Granada 18010

Renovations + Closures

This property is closed from 23 November 2020 to 10 December 2020 (dates subject to change).

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)

The property is closed between 18 January and 18 March.

Property Features

As a guest of Palacio de Santa Inés hotel, you'll find a library, tour or ticket assistance, and multilingual staff. There are 3 meeting rooms available. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Palacio de Santa Inés hotel also features coffee/tea in common area, concierge services, and laundry facilities. This 3-star Granada hotel is smoke free.

  • 35 guestrooms or units
  • 3 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Granada (GRX-Federico Garcia Lorca) (19.3 km / 12 mi)
  • Train station: Granada Station (3 km / 1.9 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Palacio de Santa Inés hotel offers 35 forms of accommodation with minibars and a safe. Each accommodation is individually decorated. Cable televisions are provided. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Granada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35 per night.

Pet Policy

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless checkout is available. Individually wrapped food options are available for breakfast and through room service. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 10 per person (approximately)
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 19.5 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Domus Selecta
  • Domus Selecta Palacio Santa Ines
  • Domus Selecta Palacio Santa Ines Granada
  • Domus Selecta Palacio Santa Ines Hotel
  • Domus Selecta Palacio Santa Ines Hotel Granada
  • Palacio Santa Inés Hotel Granada
  • Palacio Santa Inés Hotel
  • Palacio Santa Inés Granada
  • Palacio Santa Inés
  • Palacio De Santa Ines Granada
  • Palacio De Santa Ines Hotel Granada
  • Domus Selecta Palacio De Santa Ines
  • Palacio De Santa Inés
  • Palacio De Santa Ines
  • Palacio de Santa Inés hotel Hotel
  • Palacio de Santa Inés hotel Granada
  • Palacio de Santa Inés hotel Hotel Granada

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Palacio de Santa Inés hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.