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"Acceptable, Staff were arguing in the lobby, it took several attempts to reauthorise my room key after a night out costing me many trips up and do ... " More

By a verified traveller on Mon 04 Sep 2017

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Hotel Description

Our customers tell us they enjoy Urban Hotel Grantham's central location. During your stay, you'll be close to Belton House. Free WiFi in public areas, free self-parking and a full-service spa are available. Built in 1990, this 4-star hotel has 89 rooms over 2 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • All rooms offer 24-hour room service, LCD TVs and coffee/tea makers
  • Free WiFi
  • Free self-parking
  • Enjoy garden views while dining at Urban Bar and Grill
  • Breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to facials, massages or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • 8 minutes by car from Woolsthorpe Manor and 8 minutes from Belton House
  • Cats and dogs welcome for a fee (restrictions apply)

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
£40* Per night/room 3 Nov - 4 Nov

Standard Twin Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 3 Max

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Urban Hotel Grantham ratings based on 16 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Urban Hotel Grantham

Everyone (15) Couples (1)
4 out of 5
Staff very helpful. Pillows have seen better days, flat and too small.

Posted by on 6 Oct 2019

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Comment from Hotel Management

7 Oct 2019 by Rajat Bhatia

Thank you for your feedback regarding your recent stay with us. i have taken your comments on board and will be looking into this. We look forward to welcoming you back in the future. Kind Regards Rajat Bhatia General Manager

4 out of 5
Nice pool,bit on small side for size of hotel.close to council shops that are just around the corner of hotel,close to A1.

Posted by on 29 Aug 2019

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Comment from Hotel Management

30 Aug 2019 by Rajat Bhatia

Thank you for your feedback regarding your recent stay with us at The Urban Hotel. We look forward to welcoming you back in the near future. Kind Regards Rajat Bhatia General Manager

3 out of 5

Posted by on 23 Aug 2019

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Comment from Hotel Management

26 Aug 2019 by Rajat Bhatia

Thank you for your feedback. we look forward to welcoming you back in the near future. Kind Regards Rajat Bhatia General Manager

4 out of 5

Posted by on 25 Jul 2019

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Comment from Hotel Management

7 Aug 2019 by Rajat Bhatia

Thank you for your feedback

4 out of 5

Posted by on 26 Mar 2019

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3 out of 5

Posted by on 12 Jan 2019

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5 out of 5
Friendly staff, great facility as had pets with me too. All made welcome

Posted by on 17 Dec 2018

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4 out of 5

close to town

hotel needs decorating spa to small that also need a refurb . when on a spa break it should be over 18 that to me what a spa break is

Posted by , from notti gham on 6 Feb 2018

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3 out of 5

Functional

Acceptable, Staff were arguing in the lobby, it took several attempts to reauthorise my room key after a night out costing me many trips up and down stairs at well past my bedtime. TV remote did not work and I didn't get a replacement. Called reception from my room to book a taxi. No answer for a full 5 minutes trying a few times.

Posted by , from Norwich on 4 Sep 2017

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3 out of 5

Served a purpose

Pros: Most of the staff are extremely friendly and helpfull. Food served at the hotel was excellent, again with very good staff.
Cons: It could do with updating of decor and bedroom furnishings.
Hotel is overall ok, little tired but a commercial travellers hotel. With most of the staff being very polite and helpfull. We thought we`d take the chance and book a spa treatment, the lady on spa reception (Sunday 30th July) seemed as though she would rather be anywhere else than at work, she informed us that it was all running late and that she was doing 3 peoples job that day (so you can see how that didn`t come across as customer friendly) we were advised to take our valuables upstairs with us! I proceeded to put my clothes in a locker, another problem as most of the lockers were in a terrible state of repair with most of the locks bust, I eventually found one that would shut securely and asked to hire a padlock, as the signs said you could for a refundable £1.00 deposit, "I AIN`T GOT NO PADLOCKS!" was the response, I decided against enquiring about the double negative, and returned to the locker room to retrieve all of my belongings! The 2 ladies that carried out the spa treatment actually redeemed the honour of the spa, fortunately.

Posted by , from Nottingham on 31 Jul 2017

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Property Features

Urban Hotel Grantham offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A kids' pool, a hot tub, and a sauna are also featured at the family-friendly Urban Hotel Grantham. Self parking is free. This 4-star Grantham hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 2 levels
  • Built in 1990
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: East Midlands (EMA) (58.8 km / 36.6 mi)
  • Train station: Grantham Station (2.6 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

Urban Hotel Grantham offers 89 forms of accommodation with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily.

Urban Bar and Grill – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. A children's menu is available.

Lounge Bar – Overlooking the garden, this lobby lounge serves brunch, lunch, dinner and light fare.

24-hour room service is available.

Nearby Activities

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Rafting nearby
  • Waterskiing nearby
  • Golfing nearby
  • Mountain biking nearby
  • Sailing nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include facials and manicures and pedicures.

  • Manicures and pedicures
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per night.

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 66 lb)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No lifts
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per night
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grantham Ramada
  • Ramada Grantham
  • Ramada Hotel Grantham
  • Urban Hotel Grantham
  • Urban Grantham
  • Ramada Grantham Hotel Grantham
  • Urban Hotel Grantham Hotel
  • Urban Hotel Grantham Grantham
  • Urban Hotel Grantham Hotel Grantham

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.