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4.3 out of 5

"A chair was propped up against the adjoining room door which was a little odd! " More

By a verified traveller on Sun 04 Aug 2019

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Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Double

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the comfortable beds at Orsett Hall Hotel. During your stay, you'll be close to Lakeside Shopping Centre. Enjoy features like free WiFi in public areas, plus 2 bars and a full-service spa. This 4-star hotel has 56 rooms over 2 floors. All rooms offer free WiFi and sofa beds.

  • All rooms offer sofa beds, 24-hour room service and TVs
  • Free WiFi
  • Enjoy a bite to eat at Garden Restaurant, a brasserie that serves British cuisine
  • English breakfast served daily for a fee
  • Treat yourself to facials, manicures and pedicures or body treatments at Orsett Hall Spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests like the accommodation for the cleanliness, comfy beds and overall comfort
  • 8 minutes by car from Lakeside Shopping Centre and 11 minutes from Festival Leisure Park

Orsett Hall Hotel ratings based on 6 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Orsett Hall Hotel

Everyone (5) Couples (1)
3 out of 5
A chair was propped up against the adjoining room door which was a little odd!

Posted by on 4 Aug 2019

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Comment from Hotel Management

5 Aug 2019 by Orsett Hall

Thank you for your feedback.

5 out of 5
Nice hotel, was attended party! Excellent customer services and beautiful facilities!!

Posted by on 30 Dec 2018

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Comment from Hotel Management

2 Jan 2019 by Orsett Hall

Nice to hear you enjoyed your stay with us and thank you for your feedback.

5 out of 5
Our room was lovely and spotlessly clean. Arrived an hour early and our room was ready so we checked. We had a lovely breakfast with a wide selection of hot and cold food. There was a Jersey Boys tribute night on so we booked a table and it was a very good evening. Food very nice with half bottle of wine pp, good value for money. All the staff were very helpful.

Posted by on 23 Sep 2018

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Comment from Hotel Management

24 Sep 2018 by Orsett Hall

Nice to hear you enjoyed your stay with us and thank you for your feedback.

5 out of 5
Beautiful hotel, nice food and friendly staff. The suite we stayed in was complete luxury and we enjoyed every minute of our stay. Would definitely be recommending this hotel!

Posted by , from Brentwood on 11 Sep 2018

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Comment from Hotel Management

13 Sep 2018 by Orsett Hall

Thank you for your feedback and it is nice to hear you enjoyed your stay with us.

5 out of 5
We had a fabulous night of hens singing & dancing to music provided by the ultimate girl band & your in-house DJ. Will definitely comeback!

Posted by on 16 Apr 2018

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Comment from Hotel Management

16 Apr 2018 by Angelos

Thank you very much for your lovely feedback. We are looking forward to welcoming you back in teh near future.

3 out of 5

Close to Tilbury Docks

Very grand looking hotel, clearly focused on the wedding sector. My review is primarily due to the awful room I stayed in - and the response I received when complaining about it to reception staff. Room was in an outbuilding which was in the car park - away from the main building. Room was small, but looked quite nice. Sink in bathroom was totally inadequate (way too small), but issue was the poor noise insulation. It is a large hotel, and this room shows blatant profiteering- and if you want to milk every possible opportunity, you need to ensure rooms are properly and adequately insulated against noise

Posted by , from Manchester on 20 Mar 2018

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Comment from Hotel Management

29 Mar 2018 by Angelos

Dear Jonah, Many thanks for your feedback. Regarding your room I believe from your description was one of the single lodges located at the beginning of the car park. We have information regarding the noise issues especially on function nights on every website in order to inform the guests prior to booking those rooms and also of the location of the rooms. We do have superior doubles too but not at the same price like the single lodges if you wish to stay with us in the future.

Renovations + Closures

The following facilities or services will be unavailable from June 24 2020 to December 31 2020 (dates subject to change):

  • Sauna
  • Hot tub
  • Swimming pool

Property Features

Orsett Hall Hotel offers its guests a full-service spa, a spa tub, and a sauna. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A fitness centre, spa services, and a terrace are also featured at the boutique Orsett Hall Hotel. This 4-star Grays hotel is smoke free.

  • 56 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2 bars or lounges
  • Dining venue
  • Coffee shop
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: London (STN-Stansted) (59.1 km / 36.7 mi)
  • Train station: Stanford-Le-Hope Station (4.3 km / 2.7 mi)

Room Amenities

Orsett Hall Hotel offers 56 forms of accommodation with a safe and coffee/tea makers. Beds feature premium bedding. This Grays hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Pull-out sofa bed
  • In-room dining (24 hours)
  • Television
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Heating
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.

Garden Restaurant – This brasserie specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Sartoria Cafe – On-site café. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub, a sauna and a fitness centre.

Spa Services

Orsett Hall Spa has 6 treatment rooms. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place and guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 13.95 per person (approximately)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Orsett Hall Grays
  • Orsett Hall Hotel
  • Orsett Hall Hotel Grays
  • Orsett Hall Hotel Hotel
  • Orsett Hall Hotel Grays
  • Orsett Hall Hotel Hotel Grays

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.