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4.5 out of 5

"Well furnished hotel. Our room was clean, comfortable, spacious and contained all the amenities that one would expect. A couple of minutes walk from a ... " More

By Chris T on Thu 04 Jul 2013

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Double Room Classic Deluxe

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£93* Per night/room 20 May - 21 May

Business Single Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Basic Single Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Business Double Room with parking space

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Business Single Room with parking space

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Hotel Description

Hotel Gollner's walkable location gets good marks from our customers. During your stay, you're just a quick walk from Farmers Market on Kaiser-Josef-Platz. Free WiFi in public areas, a bar and a 24-hour business centre are available. Built in 1900, this 4-star hotel has 61 rooms over 3 floors. All rooms offer free WiFi and cable TV channels.

  • Air-conditioned rooms with 24-hour room service, cable TV and minibars
  • Free WiFi
  • Enjoy a bite to eat at the family restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a sauna
  • Guests speak favourably about the comfortable guestrooms and the proximity to public transport
  • Just a 4-minute walk from Graz Opera House and 10 minutes on foot from Graz Town Hall
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Gollner ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Gollner

Everyone (3) Couples (4) Business (1) Family (1) Friends (1)
4 out of 5

Great for a Weekend Break

Well furnished hotel. Our room was clean, comfortable, spacious and contained all the amenities that one would expect. A couple of minutes walk from a tram stop or 10 minutes or so walking to the town centre. Breakfast was excellent. Service in all areas was courteous without being intrusive. As well as free wi-fi, there was a desk on our landing with a PC that anyone could use for Internet access etc. (no charge). The only (slight) negatives were the room temperature, which was difficult to keep low, and the hotel's car parking, which was very limited, although there were several public car parks nearby.

Posted by on 4 Jul 2013

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5 out of 5
Zimmer gross und komfortabel. Preis-Leistungsverhältnis ausgezeichnet.

Posted by on 30 May 2019

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Comment from Hotel Management

3 Jun 2019 by Y. Schöller

Das Team Hotel GOLLNER möchte Ihnen auf diesem Weg ein großes DANKE für diese motivierende Bewertung schicken! So ein positives Feedback beflügelt uns natürlich. Mit freundlichen Grüßen Y. Schöller, Reservierung/Reception

4 out of 5
Das Hotel liegt sehr günstig im Zentrum von Graz, unweit vom Jakominiplatz. Das Zimmer ist klein aber ausreichend für 1 Person. Sehr sauber. Die Nasszelle ist schön renoviert aus Glass. Es gab nur 1 einziges technisches Problem. Wenn man den Luftabzug im Badezimmer einschaltet, dringt ein schlechter Kanalisationsgeruch ins Badezimmer ein, der verschwindet sobald man den Luftabzug ausschaltet. Hier müssten sich die Techniker darum kümmern um den Fehler zu beheben.

Posted by on 25 May 2019

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Comment from Hotel Management

3 Jun 2019 by Y. Schöller

Herzlichen Dank, dass Sie sich so viel Zeit genommen haben diese äußerst positive Bewertung abzugeben und sie auch noch so sachlich zu begründen! Es freut uns natürlich besonders, wenn es jemandem im Hotel GOLLNER so gut gefallen hat, wie Ihnen. Bitte lassen Sie es uns sofort wissen, wenn es ein technisches Problem, wie in dem beschriebenen Fall, gibt. Wir werden trotzdem versuchen, nachzuvollziehen um welches Zimmer es sich gehandelt hat und den Fehler nach Möglichkeit beheben. Es wäre wirklich schön, wenn wir Sie wieder in Graz und im Hotel GOLLNER begrüßen dürften. Bis dahin verbleibe ich Mit freundlichen Grüßen Yannick Schöller, Reservierung/Reception

5 out of 5
zentral gelegen und zuvorkommender sowie unkomplizierter Service

Posted by on 27 Sep 2018

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Comment from Hotel Management

25 Oct 2018 by Y. Schöller

Für diese äußerst positive Bewertung möchte ich mich im Namen des ganzen GOLLNER-Teams wirklich sehr herzlich bedanken! Sie wird uns in nächster Zeit zusätzlichen Auftrieb geben. Schön, dass Sie die zentrale Lage unseres Hauses offensichtlich zu Ihrem Vorteil nutzen konnten. Hoffentlich haben wir so bald wie möglich wieder das Vergnügen Sie bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Yannick Schöller, Reservierung/Reception

5 out of 5

Gepflegtes Hotel im Zentrum, sehr gut gelegen

Das Hotel besticht durch die ideale Lage, die äusserst zuvorkommende Betreuung und schöne Zimmer.

Posted by , from Aarau on 23 Oct 2017

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Comment from Hotel Management

10 Nov 2017 by Y. Schöller

Herzlichen Dank, dass Sie sich die Zeit genommen haben diese tolle Bewertung abzugeben und auch noch sachlich zu begründen! Die drei Punkte (Lage, Service, Zimmer), die Sie angeführt haben, gehören eindeutig zu den wichtigsten Eigenschaften, wenn man das Hotel GOLLNER beschreiben möchte. Ihre Zeilen bedeuten jedenfalls einen großen Motivationsschub für unser Team. Ich hoffe es wird nicht allzu viel Zeit verstreichen, bevor Sie sich wieder auf den Weg nach Graz machen und das Hotel GOLLNER beehren. Bis dahin verbleibe ich Mit freundlichen Grüßen Yannick Schöller, Reservierung/Reception

3 out of 5

Gute Übernachtungsmöglichkeit

Pros: Preis-Leistungsverhältnis stimmt
Cons: Abholungs-Service Flughafen
Freundlicher Empfang zu später Nachtstunde sowie gute Empfehlungen bezüglich Möglichkeiten in der nächsten Umgebung wie auch in der Stadt.

Posted by on 9 Sep 2016

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Comment from Hotel Management

17 Oct 2016 by Schöller

Vielen Dank, dass Sie sich für diese Bewertung die Zeit genommen haben! Jedes Feedback dieser Art ist immens wichtig für uns. Besonders freut es uns natürlich, wenn wir positive Rückmeldungen, wie die Ihre erhalten. Falls Sie bei Ihrem nächsten eine Flughafen-Abholung benötigen, bitten wir Sie uns rechtzeitig darüber zu informieren, damit wir behilflich sein können. Mit freundlichen Grüßen Yannick Schöller, Reservierung/Reception

4 out of 5

Stadterkundung

Sehr günstige Lage für die Erkundung der Stadt mit öffentlichem Verkehr: nahe dem zentralen Umsteigeplatz Jakomini . Wenige Gehminuten zum Stadtzentrum mit Shopping und Restaurants. Restaurants auch in umittelbarer Umgebung. Sehr freundliche Bedienung im Hotel.

Posted by on 16 Apr 2016

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5 out of 5

Kurztrip in Graz

Sehr sauber geführtes Stadthotel. Schöne Zimmer. Zuvorkommendes Personal.

Posted by on 13 Dec 2015

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4 out of 5

Hotel an idealer Lage mit Topservice

Ganz besonders erwähnenswert ist das äusserst gepflegte, reichhaltige und mit viel Liebe zubereitete Frühstücksbüffet. Wir trafen auf durchwegs hilfsbereites, kompetentes und freundliches Personal.

Posted by on 9 Nov 2015

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5 out of 5

Kurztrip

Sehr schönes familiär geführtes Hotel. Alles war sehr sauber, die Mitarbeiter sehr freundlich und hilfsbereit. Feines und vielseitiges Frühstücks-Buffett.

Posted by on 10 Aug 2015

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All-inclusive Details

  • Minibar (only non-alcoholic beverages included)

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. A computer station is on site and WiFi is free in public spaces. There are 3 meeting rooms available. A sauna, a rooftop terrace, and tour or ticket assistance are also featured at the family-friendly Hotel Gollner. For a fee, parking is available. This 4-star Graz hotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 3 levels
  • Built in 1900
  • Bar or lounge
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Graz (GRZ-Thalerhof) (12.5 km / 7.8 mi)
  • Train station: Graz Ost-Messe Station (2.3 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Gollner offers 61 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

On-site venue – family restaurant.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.
  • Cots (infant beds) are available for EUR 25.0 per stay.

Pet Policy

  • Pets: EUR 15 per pet, per day
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2
  • Gap period enforced between guest stays - 24 hours
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 17 for adults and EUR 8.5 for children (approximately)
  • Covered self-parking fee: EUR 18 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Kitchen/kitchenette fee: EUR 15 per night
  • Crib (infant bed) fee: EUR 25.0 per stay
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Gollner Graz
  • Gollner Graz
  • Hotel Gollner
  • Hotel Gollner Graz
  • Gollner Hotel Graz
  • Hotel Gollner Hotel
  • Hotel Gollner Hotel Graz

You should know

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.