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Standard Twin Room, 1 Double or 2 Single Beds

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£58* Per night/room 30 Apr - 1 May

Privilege, Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the breakfast at Hotel Mercure Graz City. During your stay, you're just a quick walk from Farmer's Market on Lendplatz. Free WiFi in public areas, a fitness centre and a bar are available. This 4-star hotel has 143 rooms over 5 floors. Enjoy your stay with amenities like free WiFi and a sofa bed in each room.

  • Air-conditioned rooms with sofa beds, LCD TVs and room service (during limited hours)
  • Free WiFi
  • Grab something to eat at the coffee shop/café or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a fitness centre and a sauna
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Farmer's Market on Lendplatz and 4 minutes on foot from Graz Old Town
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Mercure Graz City ratings based on 13 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Mercure Graz City

Everyone (6) Couples (2) Family (1) Other (1) Friends (1)
4 out of 5

Posted by on 12 Aug 2020

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Comment from Hotel Management

6 Oct 2020 by René Pagitz - Assistant Manager

Thank you for taking the time to tell us about your experience at the Hotel Mercure Graz City. It is always a pleasure to receive positive feedback! We hope to welcome you back to our hotel very soon!

3 out of 5
Die Badewanne ist zu gefährlich zum ein- und aussteigen. Ein zusätzlicher Griff muss an die Wand gemacht montiert werden. Ein Griff beim aussteigen ist zu wenig. Das Badezimmer sollte man sowieso renovieren mit einer Dusche.

Posted by on 16 May 2018

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3 out of 5
Pros: die Lage
Location: am Lendplatz in der Nähe der Innenstadt
Graz ist eine sehr interessante Stadt mit vielen Möglichkeiten, Oper, Theater, Museum, Kaffeehäuser, Einkaufsmöglichkeiten und flanieren.

Posted by on 15 Apr 2018

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5 out of 5

Gemütliches Hotel am Rande der Altstadt

Pros: Tolle Lage am Lendplatz (ÖV vor dem Haus), am Rande des Stadtzentrums. Frühstücksbuffet war super.
Cons: Kissenkomfort war etwas unterdurchschnittlich. Mit Hilfe des zweiten Kissens aus dem Schrank erzielte man eine ansprechende Schlafqualität.
Location: Am Rande des Stadtzentrums, am Lendplatz. 4 Buslinien halten hier. Bahnhof liegt 3 Stationen entfernt. Zu Fuss ist man in 5 Minuten auf der Murinsel
Schnelles und unkompliziertes Check-in. Empfehlungen für Restaurants in der Nähe erhalten. Bequemes Bett, gut ausgeruht.

Posted by on 7 Apr 2018

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4 out of 5

Nice City Hotel

Alles Bestens, super Personal, sehr central, hat alles was man für ein Städtetrip braucht

Posted by , from schweiz on 23 Aug 2017

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3 out of 5
Das Hotel Mercure ist sehr toll gelegen und das Preisleistungsverhältnis stimmt.

Posted by on 21 Jul 2017

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4 out of 5
Drei-Tage-Aufenthalt (Urlaub). Relativ zentral gelegen. Überzeugendes Frühstücksbüffet! Zimmer gut, Betten bequem, Klimanlage gut (leise und funktioniert!).

Posted by on 10 Jun 2017

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3 out of 5

Hotel in der Nähe vom Bahnhof Top Lage.....

Pros: Zentrale Lage.
Als wir am Sonntag Morgen ankamen, fragte ich ob mann auch in die Sauna gehen könnte, Die Person an der Reception sagte mir, wegen eines defekts an der Decke sei dies leider nicht möglich. Nun am Montag schaute ich wo der Wellness bereich ist, da stellte ich fest, das die Sauna funktionierte. Ich fragte an der Reception ob man die Sauna benützen könnte, ich bekam einen Schlüssel. Wenn ich nicht gefragt hätte, wäre es nicht möglich gewesen, die Sauna zu benützen.

Posted by , from Niederhasli on 23 Feb 2017

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4 out of 5

Kulturtage in Graz

Hotel zentral gelegen, in ca. 15 Min. Altstadt zu Fuss erreichbar, vielfältiges Frühstücksbuffet, öV vor der Tür, angenehme Klimaanlage, Parkgarage im Haus in meinem Fall wurde das Zimmer immer erst zwischen 15 und 16 Uhr gemacht, etwas spät !

Posted by on 18 Jul 2015

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4 out of 5

verl. Wochenende

Wir waren für ein verlängertes Wochenende in Graz und haben die gute Lage des Hotels und das gute Frühstück sehr geschätzt. Würden das Hotel Mercure wieder besuchen

Posted by on 3 Jun 2015

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About the Hotel Mercure Graz City

Location Lendplatz 36-37, Graz, Styria 8020

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

All-inclusive Details

  • Minibar (only non-alcoholic beverages included)

Property Features

Hotel Mercure Graz City offers its guests a sauna and a fitness centre. Along with a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Event space at this hotel measures 807 square feet (75 square metres) and includes conference rooms. The eco-friendly Hotel Mercure Graz City also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Graz hotel is smoke free.

  • 143 guestrooms or units
  • 5 levels
  • 807 sq ft of conference space
  • 75 sq. m of conference space
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Limited onsite parking

Transport

  • Airport: Graz (GRZ-Thalerhof) (10.5 km / 6.5 mi)
  • Train station: Graz (GGZ-Graz Central Rail Station) (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Mercure Graz City offers 143 forms of accommodation with laptop-compatible safes and a hairdryer. LCD televisions come with satellite channels. This Graz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at noon

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 9.00 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast and through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 16.00 per person (approximately)
  • Covered self-parking fee: EUR 15 per day
  • Pet fee: EUR 9.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mercure Graz City
  • Mercure Graz City
  • Accor Graz City
  • Hotel Mercure Graz City Graz
  • Hotel Mercure Graz City Hotel
  • Hotel Mercure Graz City Hotel Graz

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.