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Malmaison Glasgow

4-star property
278 West George St, Glasgow, Scotland 020 3788 4841
Choose Dates
3.3 out of 5
See all 10 ebookers Reviews

"Lovely hotel and staff where all polite and very helpful. Only negative is the squeaky floorboard which are very annoying when trying to sleep. " More

By a verified traveller on Mon 03 Aug 2020

Points Of Interest

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Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
£63* Per night/room 28 Apr - 29 Apr

Club Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Signature Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The breakfast at Malmaison Glasgow gets good marks from our customers. During your stay, you're just a quick walk from Buchanan Street. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy British cuisine while dining at Chez Mal
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests speak favourably about the breakfast and the overall condition of the property
  • Within a 15-minute walk of Buchanan Street and George Square
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Malmaison Glasgow ratings based on 10 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Malmaison Glasgow

Everyone (5) Couples (3) Family (1)
3 out of 5

Posted by on 8 Nov 2022

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1 out of 5

Posted by on 30 Mar 2022

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5 out of 5
Good

Posted by on 17 Oct 2021

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Comment from Hotel Management

18 Oct 2021 by Chris

Dear Colin, Thank you for taking the time to review our hotel. We are delighted you enjoyed your visit & hope to welcome you again soon. Best Regards, Team Mal

2 out of 5
Ground floor room, located very close to lift resulting in lots of noise and foot traffic making it difficult to relax. No water available in room. Only 1 pillow provided. Disappointing when compared with previous visits to other Malmaison sites.

Posted by on 27 Jun 2021

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Comment from Hotel Management

1 Jul 2021 by Chris

Dear Anonymous, Thank you for taking the time to review our hotel. We are disappointed to hear you didn't enjoy your stay with us & hope to be afforded the opportunity to restore your faith in our hotel in the future. Best Regards. Team Mal

5 out of 5
Lovely hotel and staff where all polite and very helpful. Only negative is the squeaky floorboard which are very annoying when trying to sleep.

Posted by , from Dumfries on 3 Aug 2020

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Comment from Hotel Management

9 Aug 2020 by Chris

Dear Ally, Thank you for taking the time to review our hotel. We are delighted you enjoyed your visit & hope to welcome you again soon. Best Regards, Team Mal

5 out of 5

Posted by on 25 Feb 2020

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Comment from Hotel Management

28 Feb 2020 by Team Mal

Dear Anonymous, Thank you for taking the time to review our hotel. We are delighted you enjoyed your visit & hope to welcome you again soon. Best Regards

1 out of 5
My room was given away when I arrived at the hotel and I was put up in serviced accommodation which defeated the whole purpose of staying in their luxurious accommodation.

Posted by on 24 Sep 2019

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Comment from Hotel Management

26 Sep 2019 by Chris

Dear Anonymous, Thank you for taking the time to review our hotel. I am very sorry to hear you weren't able to stay in our hotel on Monday evening. Unfortunately we had a flood in one of our rooms which has forced 2 bedrooms to be uninhabitable at the moment. Therefore this lead to us having to re-locate some of our guests as a result. We hope you can accept our apologies and we would love nothing more than to make it up to you by welcoming you back to the hotel in the near future. Best Regards, Team Mal

2 out of 5
This is a handsome hotel, part of the small malmaison chain. Our room was OK, but very noisy as other guests shouted down the corridor until after 1.30am. Breakfast in malmaison is usually great, but a lack of any kind of muesli was disappointing, and the very salty bacon served with waffles wasn't at all crispy as advertised. Staff could probably have sorted this out, but there isn't always time not to get things right first time.

Posted by on 25 Jun 2019

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Comment from Hotel Management

29 Jun 2019 by Chris

Dear Anonymous, Thank you for taking the time to review our hotel. It's unfortunate that you have lift us with a mixed impression of our hotel. Whereas its pleasing to hear that you were a fan of the hotel, it's disappointing that you were disturbed by noisy neighbours in the corridor as well as breakfast not living up to expectation. We have a Duty Manager on shift at all times who is ready to assist with anything you need and would have been able to put a stop to the noise had we known there was a disturbance. We appreciate your comments about breakfast service and apologise that things didn't go to plan. We will share your feedback directly with the team to ensure that the high levels of service that we are normally so well renowned for are reviewed and improved upon to make sure your next visit is a more memorable one. We do hope we can welcome you back again in the near future to restore your faith in all aspects of our hotel. Best Regards, Team Mal

4 out of 5

Nice Hotel close to town

Pros: Location and quality of room comfort
Cons: cleanliness
Hotel was good and staff were very helpful unfortunately visit was let down by a long dark hair in the sink and small piece of broken glass on bathroom floor which I stood on.

Posted by , from Scotland on 6 Sep 2017

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5 out of 5

Posted by on 21 Feb 2020

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Comment from Hotel Management

21 Feb 2020 by Chris

Dear Anonymous, Thank you for taking the time to review our hotel. We are delighted you enjoyed your visit & hope to welcome you again soon. Best Regards, Team Mal

About the Malmaison Glasgow

Location 278 West George St, Glasgow, Scotland G2 4LL

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 527 square feet (49 square metres) and includes conference space. The eco-certified Malmaison Glasgow also features tour or ticket assistance, concierge services, and dry cleaning/laundry services. This 4-star Glasgow hotel is smoke free.

  • 72 guestrooms or units
  • Conference rooms
  • 527 sq ft of conference space
  • 49 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Glasgow Charing Cross Station (0.6 km / 0.4 mi)
  • Metro station: Cowcaddens Station (0.8 km / 0.5 mi)

Room Amenities

Malmaison Glasgow offers 72 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries. This Glasgow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Bath or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7:30 AM to 10:30 AM.

Chez Mal – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

Mal Bar – On-site cocktail bar.

Late-night fare is available from 24-hour room service.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Pet Policy

  • Pets: GBP 25 per pet, per night, plus a deposit of GBP 100 per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 12
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property is not currently implementing any enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 21 for adults and from GBP 11 for children
  • Nearby parking fee: GBP 19.50 per day (3281 ft away)
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Glasgow Malmaison
  • Malmaison Glasgow
  • Malmaison Glasgow Hotel
  • Malmaison Hotel Glasgow
  • Hotel Malmaison
  • Malmaison Hotel Glasgow, Scotland
  • Malmaison Glasgow Hotel
  • Malmaison Glasgow Glasgow
  • Malmaison Glasgow Hotel Glasgow

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Tourism Programme

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.