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3.8 out of 5

"Room was clean but bed was uncomfortable. Mattress was thin and could feel the springs through it. Pillows were too thin too. We both left with sore b ... " More

By a verified traveller on Thu 07 Feb 2019

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Economy Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£37* Per night/room 3 Apr - 4 Apr

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room (Superior Family of 5)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Quadruple Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

OYO Gin House Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Custom House. Free WiFi in public areas, free self-parking and a restaurant are available. This 3-star hotel has 14 rooms. Free WiFi and flat-screen TVs are available in all rooms.

  • All rooms offer flat-screen TVs, room service and desks
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a business centre and a meeting room
  • Guests speak favourably about the area's walkability and the value of their stay
  • Steps from Custom House and 5 minutes on foot from Cathcart Square

OYO Gin House Hotel ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for OYO Gin House Hotel

Everyone (6)
3 out of 5
Room was clean but bed was uncomfortable. Mattress was thin and could feel the springs through it. Pillows were too thin too. We both left with sore back and neck. Staff were nice as was the breakfast.

Posted by on 7 Feb 2019

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5 out of 5
Booked king bed offered on ebookers website. However this is not an option in the hotel, staff dealt with this problem, giving us our choice of three other rooms in order for us to be comfortable. Well done Custom House Hotel staff (No longer called The Bay Hotel). Exceptionally good value for money.

Posted by on 2 Feb 2019

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4 out of 5
enjoyed our stay staff excellent will be back excellent breakfast first time at this hotel so close to the water front

Posted by on 14 Jan 2019

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4 out of 5

Posted by on 3 Nov 2018

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2 out of 5

Last minute stopover

I was given room 11. Negative: room damp and musty with large patches of mould on ceiling. Positives: Spotless sheets & bedding, plenty of heat & hot water. Breakfast was ok. Hotel appears to be a work in progress with some areas better maintained than others. Would recommend waiting for work to finish before staying again.

Posted by , from Fife on 18 Mar 2018

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5 out of 5

great hotel

Pros: everything
Location: great location and plenty to do depending on what you are interested in
fantastic place to stay and staff unbelieveable. Cant think of any bad remarks to say

Posted by , from Bangor Northern Ireland on 19 Feb 2018

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. WiFi is free in public spaces. Self parking is free. This 3-star Greenock hotel is smoke free.

  • 14 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Greenock Central Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

OYO Gin House Hotel offers 14 forms of accommodation with an iron/ironing board. Flat-screen televisions come with digital channels. Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining
  • Flat-screen television
  • Digital channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

OYO Gin House Hotel has a restaurant on site.

Room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bay Hotel Greenock
  • Hotel The Bay Hotel Greenock
  • Greenock The Bay Hotel Hotel
  • The Bay Hotel Greenock
  • Bay Hotel Greenock
  • Bay Greenock
  • Bay Hotel
  • Bay
  • Hotel The Bay Hotel
  • The Custom House Hotel
  • OYO Gin House Hotel Hotel
  • OYO Gin House Hotel Greenock
  • OYO Gin House Hotel Hotel Greenock

You should know

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.