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4.1 out of 5

"Not more then good average. Bad smell in stair house and floor due to insufficient air circulation. Good restaurant "Adlerhorst" and rich braekfest ch ... " More

By Blaesi on Mon 25 Feb 2013

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Hotel Description

Our customers tell us that they enjoy the free breakfast at Sunstar Hotel Grindelwald . During your stay, you're just a quick walk from First Cable Car. Features include free WiFi in public areas and free train pick-up service, plus 2 restaurants. Built in 1971, this 4-star hotel has 217 rooms over 5 floors. Each room includes amenities such as free WiFi and a free stocked minibar.

  • All rooms offer free minibar items, cable TV and room service (during limited hours)
  • Free hot/cold buffet breakfast offered
  • Free WiFi
  • Enjoy international cuisine while dining at Ambiance
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with facials, hydrotherapy or body scrubs at the spa
  • Amenities include free newspapers in the lobby, a front-desk safe and a 24-hour business centre
  • On-site recreation includes 2 outdoor tennis courts, a health club and a steam room
  • Guests have good things to say about the accommodation for the comfy beds and spaciousness
  • Steps from First Cable Car and 6 minutes on foot from Pfingstegg Cable Car
  • Free train station pick-up shuttle service
  • Cats and dogs welcome for a fee

Double Room (Budget)

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£157* Per night/room 17 Dec - 18 Dec

Double Room (Premium)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Single Room (Budget )

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Junior Suite (VT)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Single Room (Budget Nova)

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Sunstar Hotel Grindelwald ratings based on 20 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sunstar Hotel Grindelwald

Everyone (15) Couples (2) Family (1) Friends (1)
5 out of 5

Posted by on 29 Apr 2019

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4 out of 5

Good average

Not more then good average. Bad smell in stair house and floor due to insufficient air circulation. Good restaurant "Adlerhorst" and rich braekfest choice. Not much entertainment. Wellness area is good and clean, but mixed naked use of hotroom and sauna is not very helpful.

Posted by on 25 Feb 2013

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4 out of 5
Das Hotel ist hervorragend und lässt nichts zu wünschen übrig. Kann nur weiterempfohlen werden.

Posted by on 3 Oct 2019

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4 out of 5

Posted by on 22 Sep 2019

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5 out of 5

Posted by on 3 Sep 2019

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5 out of 5
Sehr freundlicher Empfang. Alles sehr gepflegt und gemütlich

Posted by on 4 Jun 2019

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2 out of 5

Posted by on 1 Jun 2019

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3 out of 5
Leider war das Zustellbett nicht bequem. Nach der Reklamation wurde das Problem nicht ernst genommen.

Posted by on 18 Feb 2019

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5 out of 5

Posted by on 16 Feb 2019

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5 out of 5

Posted by on 16 Feb 2019

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About the Sunstar Hotel Grindelwald

Location Dorfstrasse 168, Grindelwald, BE 3818

Property Features

Have fun with on-site winter activities, including downhill skiing, cross-country skiing and snowboarding. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Sunstar Hotel Grindelwald helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar or mingle with other revellers at the on-site nightclub. There are 2 restaurants on site. Free breakfast is available. Public spaces have free WiFi. This ski hotel also offers a health club, outdoor tennis courts and a steam room. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Grindelwald hotel is smoke free.

  • 217 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • 5920 sq ft of conference space
  • 550 sq. m of conference space
  • Built in 1971
  • Breakfast available (free)
  • Nightclub
  • Bar or lounge
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Laundry facilities

Parking

Self parking (surcharge) , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Zurich (ZRH)
  • Train station: Grindelwald Station (0.7 km / 0.4 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Sunstar Hotel Grindelwald offers 217 forms of accommodation with free minibar items and a safe. Cable televisions are provided. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and amenities available on request include hypo-allergenic bedding.

  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Cable channels
  • Hypo-allergenic bedding
  • Shower
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free hot/cold buffet breakfast.

Ambiance – This restaurant specialises in international cuisine and serves lunch and dinner.

Adlerstube – This restaurant specialises in international cuisine and serves lunch and dinner.

On-site venue No. 3 – bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sledding nearby
  • Ice skating nearby
  • Rafting nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including hydrotherapy.

  • Sauna in spa
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 50 per day.

Pets

  • Pets: CHF 15 per accommodation, per night
  • Only dogs and cats are allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests must contact this hotel in advance to reserve a rollaway bed. Contact the office using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.7 per person, per night for adults; CHF 3.7 per night for guests aged 12-15 years old. This tax does not apply to children under 11 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 15 per day
  • Pet fee: CHF 15 per accommodation, per night
  • Rollaway bed fee: CHF 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grindelwald Sunstar
  • Hotel Grindelwald Sunstar
  • Hotel Sunstar Alpine Grindelwald
  • Sunstar Alpine
  • Sunstar Alpine Grindelwald
  • Sunstar Alpine Hotel Grindelwald
  • Sunstar Grindelwald
  • Sunstar Grindelwald Hotel
  • Sunstar Hotel Grindelwald
  • Sunstar Alpine Hotel
  • Sunstar Hotel
  • Sunstar Grindelwald
  • Sunstar Hotel Grindelwald Hotel
  • Sunstar Hotel Grindelwald Grindelwald
  • Sunstar Hotel Grindelwald Hotel Grindelwald

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.