Skip to main content
Beginning of main content
4.3 out of 5

"Found the property decorated in very good taste, few places needed a touch of paint, but overall the property was in a good presentable condition. The ... " More

By a verified traveller on Mon 13 Dec 2021

Enter dates to see availability

Select your room to view prices

Croton Standard King

Bed Count 1 King Bed Maximum Occupancy 2 Max
£97* Per night/room 29 Jan - 30 Jan

Two Bedroom Croton Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Superior Room King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Croton Superior Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

One Bedroom Croton Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of Bay Gardens Hotel's great location. During your stay, you're just a quick walk from Windward Islands. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle. Built in 1995, this 3-star hotel has 87 rooms over 2 floors. Enjoy your stay with amenities like free WiFi and cable TV channels in each room.

  • Air-conditioned rooms with cable TV, room service and premium bedding
  • Free WiFi
  • Free self-parking
  • Enjoy Caribbean cuisine and a poolside location while dining at Spices
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the helpful staff and the proximity to shopping
  • Steps from Windward Islands and Baywalk Shopping Mall
  • Free theme park, local-area and beach shuttle service

Bay Gardens Hotel ratings based on 12 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Bay Gardens Hotel

Everyone (4) Couples (5) Family (1) Friends (2)
5 out of 5
Found the property decorated in very good taste, few places needed a touch of paint, but overall the property was in a good presentable condition. The fact that the property had two swimming pools were a bonus.

Posted by on 13 Dec 2021

Was this review helpful to you?
Comment from Hotel Management

14 Dec 2021 by Danny

Thank you, Camillia for our perfect 5, we sincerely appreciate your lovely comments. Wishing you and your family a very Merry Festive Season and a prosperous 2022. Please continue to stay safe.

5 out of 5
Spacious, clean rooms, good facilities and beeakfast buffet, helpful and nice people, great service. Plenty of shopping and dining close by. Access to the sister properties was a nice plus.

Posted by on 7 Jul 2019

Was this review helpful to you?
Comment from Hotel Management

16 Jul 2019 by Guest Services

Thank you for leaving us with a review of your recent stay. We're certain that our staff were happy to cater to your needs as much as you enjoyed your stay here with us. Our complimentary shuttle service is just one of the many benefits of staying at our Bay Gardens properties. We appreciate your positive review and hope you visit us again sometime soon.

5 out of 5
The Bay Gardens Hotel is one of 3 in the Rodney Bay area. Guests can use the facilities at each of the other hotels. We enjoyed the beach at the Bay Gardens Resort and used the free sunbeds and parasols. There is a free shuttle bus service between the hotels too unless you want to enjoy the 20 minute walk to the beach and mingle with friendly local people. There are plenty of restaurants in the Rodney Bay area and most are reasonably priced compared to UK prices. The staff at the hotel are fabulous too. Highly recommended hotel.

Posted by on 3 Apr 2019

Was this review helpful to you?
Comment from Hotel Management

4 Apr 2019 by Guest Services

Thank you for taking the time to leave us a review of your recent stay. We would like to personally thank you for choosing Bay Gardens Hotel and we would be glad to host you once again.

4 out of 5

Posted by on 19 Mar 2019

Was this review helpful to you?
Comment from Hotel Management

4 Apr 2019 by Guest Services

Thank you for rating your stay with us .We look forward to your return

5 out of 5
Excellent service and hospitality from all staff, front desk, restaurant and bar and housekeeping. Restaurant food variety and quality very good. Shuttle service to other hotels in group great which included beach front hotel. Even beach staff were great. Pool small but OK to just cool off. Used taxi, tour service at front desk which we would highly recommend. Great overall stay.

Posted by on 26 Jan 2019

Was this review helpful to you?
Comment from Hotel Management

28 Jan 2019 by Guest Services

Thank you for taking the time to leave us a review. We are happy to hear that you had a great vacation with us here at the Bay Gardens Hotel and that you were no exception to the Bay Gardens hospitality. Thank your leaving us such a warm review and we look forward to welcoming you back with us soon.

4 out of 5

Good Hotel, Good location, Great Staff

We were upgraded to a Croton Suite (Large Kitchen/Diner/Sitting Room, separate Bedroom and Bathroom) which was spacious and well equipped, save for a mystifying lack of forks in cutlery drawer... 2 pools (1 very small, both quite shallow), beautifully maintained gardens and grounds. Whole hotel clean and well painted, room likewise, though some room fittings getting a little tired. Good value and excellent location for eating out, bars, shopping and free minibus to the linked Beach Resort Hotel.

Posted by on 15 Feb 2013

Was this review helpful to you?
4 out of 5

Fantastic boutique hotel

Myself and my husband arrived on Christmas Day 2011, to find a very helpful and efficient staff waiting for us. We were shown to our clean and spacious room and hotel facilities were explained. During the 12 nights that we were there, we spent much of the time on the beach of the sister hotel, where we were able to use all the facilities. The Bay garden Hotel is very conveniently located for all that Rodney bay has to offer in the evenings. Ideal hotel for couples, families, and singles whether you want to relax or party. All in all a very enjoyable holiday and will definitely go back to the Bay Gardens in the future.

Posted by on 9 Jan 2012

Was this review helpful to you?
5 out of 5

Posted by on 16 Apr 2021

Was this review helpful to you?
Comment from Hotel Management

29 Apr 2021 by Danny

Dear Sir/Madam, Thank you for review our hotel and scoring us 5 out of 5. It was indeed a pleasure having you stay with us. Do continue to keep safe. Best Wishes.

4 out of 5

Magnifique séjour

Très joli hôtel, piscine sympa, personnel aussi. Les prix sont toujours élevés aux Caraïbes, mais compte tenu de cela, cet hôtel tient parfaitement ses promesses.

Posted by on 4 Feb 2016

Was this review helpful to you?
3 out of 5

Présence de ravets et beaucoup de moustiques

Dans l’ensemble, le séjour était agréable sauf la présence des cafards et de moustiques. les cafards sont même dans le sèche cheveux donc sèche cheveux inutilisable. Le personnel de l hôtel était très agréable et la localisation de l’hôtel est au top.A même pas 100 mètres de l’hôtel il y a la grande route qui permet d'aller faire du shopping etc facilement et à moindre coût.Le punch d'accueil était très bon.

Posted by on 7 Oct 2014

Was this review helpful to you?

All-inclusive Details

All-inclusive room rates at Bay Gardens Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • Room service during certain hours
  • Meals and beverages at companion properties

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing

Land activities
  • Fitness facilities

  • Aerobics
  • Pilates
  • Water fitness


  • On-site entertainment and activities
  • On-site live performances

Not included

  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Snorkelling
  • Surcharge for premium food items
  • Premium/non-domestic alcoholic beverages
  • Minibar
  • Premium food items
  • Surcharge for room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities
  • Gratuities
  • Taxes

  • Kayaking included
  • Sailing included
  • Taxes not included
  • All meals served buffet style
  • Buffet and à la carte dining
  • Premium/imported alcoholic beverages not included
  • Fitness facilities included
  • Premium food items not included
  • Water fitness classes/lessons included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Surcharge for room service
  • Transport to off-site activities not included
  • Off-site tours not included
  • Room service not included
  • Minibar not included
  • Scuba diving lessons not included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Snorkelling gear not included
  • On-site entertainment and activities included
  • Additional gratuities accepted
  • Gratuities not included
  • All food and beverages included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Meals and drinks at companion properties included
  • Room service during certain hours
  • All on-site activities, facilities and equipment included
  • All non-motorised water sports included
  • On-site live performances included

Property Features

Some rates at Bay Gardens Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Bay Gardens Hotel and enjoy amenities such as a 24-hour fitness centre. A free manager's reception is offered on selected days. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. A computer station is on site and WiFi is free in public spaces. Self parking is free. This 3-star Gros Islet hotel is smoke free.

  • 87 guestrooms or units
  • 2 levels
  • 5 buildings
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1995
  • Manager's reception (free)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Free WiFi
  • Free area shuttle
  • Free theme park shuttle
  • Laundry facilities
  • In-room childcare (surcharge)


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Property shuttles: Free area shuttle, beach shuttle, and theme park shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Bay Gardens Hotel offers 87 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and coffee/tea makers. Beds feature premium bedding. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception on selected days.

Spices – This poolside restaurant specialises in Caribbean cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools are on site along with a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby


If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property offers health screenings for COVID-19 onsite for a surcharge.

Front desk staff will greet guests on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Bay Gardens Hotel


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Number of children who can stay for free – 2
  • Gap period enforced between guest stays - 24 hours


Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 3.00 per person, per night for adults; USD 1.50 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 11 for children (approximately)
  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bay Gardens
  • Bay Gardens Gros Islet
  • Bay Gardens Hotel
  • Bay Gardens Hotel Gros Islet
  • Bay Gardens Castries
  • Hotel Bay Gardens
  • Bay Gardens Hotel St. Lucia/Gros Islet

You should know

  • Bay Gardens Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

url importing
There was an error importing /Gros-Islet-Hotels-Bay-Gardens-Hotel.h64018-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.