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4.2 out of 5

"Coco Palm is a great hotel, very good location and the rooms are lovely, spacious and clean. We stayed for 2 nights as we are a frequent visitor to th ... " More

By a verified traveller on Wed 05 Jan 2022

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Standard Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
£141* Per night/room 8 Dec - 9 Dec

Suite, 1 King Bed with Sofa bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, Patio, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Patio, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Coco Palm. During your stay, you're just a quick walk from Windward Islands. Features include free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests speak favourably about the location and the beach
  • Steps from Windward Islands and Baywalk Shopping Mall

Coco Palm ratings based on 14 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Coco Palm

Everyone (4) Couples (6) Family (2) Friends (1)
4 out of 5
Coco Palm is a great hotel, very good location and the rooms are lovely, spacious and clean. We stayed for 2 nights as we are a frequent visitor to the island but stay at different places. Staff are friendly and accomadating. The only thing i would say is the evening is a little boring (obviously its hard with covid) but if they played some music during the day and evening by the bar and pool it would be abit more lively.

Posted by on 5 Jan 2022

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Comment from Hotel Management

21 Jan 2022 by Diane

Thank you for your review

5 out of 5
Our stay was perfect, the staff do everything they can to make your stay perfect, always with a smile on their face, had a fantastic spa session so professional loved every minute.

Posted by , from Manchester on 24 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by Sandy

Thank you for choosing Coco Palm. it was a pleasure hosting you

5 out of 5

Posted by on 7 Oct 2019

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Comment from Hotel Management

8 Oct 2019 by Sandy

Thank you for choosing Coco Palm. It was a pleasure hosting you.

5 out of 5

Posted by on 20 Jun 2019

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Comment from Hotel Management

21 Jun 2019 by Sandy

Thank you for choosing Coco Palm. It was a pleasure hosting you.

4 out of 5

Nice hotel with friendly staff

Pros: Staff is very friendly. Rooms and hotel in general clean. 19 min walking distance from the beach. Nice swimming pool with always free hammocks.
Cons: A bit noisy if you have a young kid and have to go early to sleep. Didn't like the fact that the bar staff refused to heat our 2 years old lunch. .
Location: Beach and swimming pool are the main things to do. There are excursions available to visits the Piton mountains for example,
Me and my family spent almost 2 weeks in this hotel located in the north side f the island. It's a nice place if you're looking for a relaxing holidays with a lot of beach and pool.

Posted by , from London on 28 Feb 2018

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Comment from Hotel Management

2 Mar 2018 by Sandy

Thank you for staying at Coco palm. We hope to welcome you in the future

5 out of 5

Super hotel, great comfort, great atmosphere.

Pros: Our room, a swim up, had a terrace with steps down into a curved inlet of the pool, round a corner and under a bridge from the main pool. Heaven!
Cons: The coffee at breakfast, not good. Instant, weak and not very hot!. The "tea/coffee making facility didn't work. A kettle was instantly produced.
We loved Coco Palm. Where to start? The lovely staff, the beautiful lay-out, the fabulous food, the amazing pool. It was all a feel-good experience. Also the situation. Although sheltered by a luxuriant tropical garden, you walk out one way into the heart of a vibrant village with shops, a mall, wonderful bay side restaurants and plenty of cheap and cheerful food outlets and the other its 5 minutes to a peaceful sandy beach. Not smart, not exclusive, just a few locals and wonderful swimming. Coco Palm is proud of being locally owned and managed and so they should be. Friday evening, one of the 3 with great live music, saw an influx of the local jeunesse doree, looking amazing in posh frocks and bent on enjoying themselves. Several were clearly special occasions as the tables were prettied up with ribbons and flowers. The atmosphere was terrific. Would we go back? Golly yes!

Posted by , from Carmarthen, Dyfed on 25 Feb 2018

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Comment from Hotel Management

28 Feb 2018 by Sandy

Thank you for staying at Coco Palm. We wish to welcome you again in the future

5 out of 5

Best Hotel in Rodney Bay

Our 4th consecutive year at this delightful hotel. Need I say any more ?

Posted by on 18 Mar 2016

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5 out of 5

An excellent hotel

This is the fourth time in a row that my partner and I have returned to St.Lucia and Coco Palm, which I hope speaks volumes about the very positive holiday experience that we have at the hotel, which is primarily down to the exceptional level of service from all of the staff. We have visited quite a few other Caribbean islands and hotels, but Coco Palm must rank as our favourite

Posted by on 18 Dec 2015

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3 out of 5

winter sun

Overall the hotel is good, the restaurant/bar are the epicentre and it's easy to meet other guests at the bar. The hotel has a big range of rooms....we unluckily had a room in creole (old part of the hotel) which aren't as luxurious as the new main hotel and are closer to the main strip and all the noise ....they are cheaper in comparison, but the noise is overwhelming Staff are friendly, location is good....close to the strip, Mall, casino and also the beach. The pool is good, but not heated.

Posted by on 9 Jan 2015

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4 out of 5

Really Comfy Stay

Great service, great security, felt safe and secure. Fantastic staff, very friendly helpful and accommodating. My mum walks with a walking stick and they were very sensitive to her needs and fully accommodating. Would definitely stay here again and again and again. Well done coco palm ! The only thing it says on the website easy access to the beach, its actually a 5-10min walk to the beach, which is ok, but its not right on the beach.

Posted by on 22 Oct 2014

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All-inclusive Details

All-inclusive room rates at Coco Palm are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Food and beverages

  • Buffet and à la carte meals and snacks included
  • Room service during certain hours

Not included

  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for room service
  • Gratuities

  • Taxes included
  • Buffet-style meals included
  • A la carte dining included
  • Additional gratuities accepted
  • Surcharge for premium or imported non-alcoholic beverages
  • Gratuities not included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Surcharge for room service
  • Room service during certain hours

Property Features

Some rates at Coco Palm are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Coco Palm offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite business centre. Spa services, a terrace, and tour or ticket assistance are also featured at the family-friendly Coco Palm. Free self parking is available. A complete renovation of Coco Palm was completed in September 2019. This 3.5-star Gros Islet hotel is smoke free.

  • 1 building
  • 83 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 2005
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Coco Palm offers 83 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 43-inch Flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Coco Palm has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and manicures and pedicures.

  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - midnight. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - midnight.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests.

  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Day (25 December) Gala Dinner per adult: USD 50
  • Christmas Day (25 December) Gala Dinner per child: USD 25 (from 3 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 50
  • New Year's Eve (31 December) Gala Dinner per child: USD 25 (from 3 to 12 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: USD 36
  • Valentine's Day (14 February) Gala Dinner per child: USD 18 (from 3 to 12 years old)
  • A tax is imposed by the city: USD 0.00 per person, per night for adults; USD 3.00 per night for guests aged 12-17 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Coco Palm Resort St. Lucia/Gros Islet
  • Coco Palm Gros Islet
  • Coco Palm Hotel
  • Coco Palm Hotel Gros Islet
  • Palm Coco
  • Coco Palm St Lucia
  • Hotel Coco Palm
  • Coco Palm Hotel
  • Coco Palm Gros Islet
  • Coco Palm Hotel Gros Islet

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.