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4.2 out of 5

"Our stay was perfect, the staff do everything they can to make your stay perfect, always with a smile on their face, had a fantastic spa session so pr ... " More

By a verified traveller on Mon 24 Feb 2020

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Standard Room, Garden View

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Luxe Swim Up Room

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Standard Room, Pool View

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Standard Room, Patio, Garden View

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Standard Room, Patio, Pool View

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the pool at Coco Palm. During your stay, you're just a quick walk from Reduit Beach. Features include free breakfast, free WiFi in public areas and free self-parking. This 3.5-star hotel has 103 rooms over 4 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, room service (during limited hours) and coffee/tea makers
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the pool and the location
  • Just a 4-minute walk from Reduit Beach and a 3-minute drive from Rodney Bay Marina

Coco Palm ratings based on 13 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Coco Palm

Everyone (4) Couples (6) Family (2) Friends (1)
5 out of 5
Our stay was perfect, the staff do everything they can to make your stay perfect, always with a smile on their face, had a fantastic spa session so professional loved every minute.

Posted by , from Manchester on 24 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by Sandy

Thank you for choosing Coco Palm. it was a pleasure hosting you

5 out of 5

Posted by on 7 Oct 2019

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Comment from Hotel Management

8 Oct 2019 by Sandy

Thank you for choosing Coco Palm. It was a pleasure hosting you.

5 out of 5

Posted by on 20 Jun 2019

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Comment from Hotel Management

21 Jun 2019 by Sandy

Thank you for choosing Coco Palm. It was a pleasure hosting you.

4 out of 5

Nice hotel with friendly staff

Pros: Staff is very friendly. Rooms and hotel in general clean. 19 min walking distance from the beach. Nice swimming pool with always free hammocks.
Cons: A bit noisy if you have a young kid and have to go early to sleep. Didn't like the fact that the bar staff refused to heat our 2 years old lunch. .
Location: Beach and swimming pool are the main things to do. There are excursions available to visits the Piton mountains for example,
Me and my family spent almost 2 weeks in this hotel located in the north side f the island. It's a nice place if you're looking for a relaxing holidays with a lot of beach and pool.

Posted by , from London on 28 Feb 2018

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Comment from Hotel Management

2 Mar 2018 by Sandy

Thank you for staying at Coco palm. We hope to welcome you in the future

5 out of 5

Super hotel, great comfort, great atmosphere.

Pros: Our room, a swim up, had a terrace with steps down into a curved inlet of the pool, round a corner and under a bridge from the main pool. Heaven!
Cons: The coffee at breakfast, not good. Instant, weak and not very hot!. The "tea/coffee making facility didn't work. A kettle was instantly produced.
We loved Coco Palm. Where to start? The lovely staff, the beautiful lay-out, the fabulous food, the amazing pool. It was all a feel-good experience. Also the situation. Although sheltered by a luxuriant tropical garden, you walk out one way into the heart of a vibrant village with shops, a mall, wonderful bay side restaurants and plenty of cheap and cheerful food outlets and the other its 5 minutes to a peaceful sandy beach. Not smart, not exclusive, just a few locals and wonderful swimming. Coco Palm is proud of being locally owned and managed and so they should be. Friday evening, one of the 3 with great live music, saw an influx of the local jeunesse doree, looking amazing in posh frocks and bent on enjoying themselves. Several were clearly special occasions as the tables were prettied up with ribbons and flowers. The atmosphere was terrific. Would we go back? Golly yes!

Posted by , from Carmarthen, Dyfed on 25 Feb 2018

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Comment from Hotel Management

28 Feb 2018 by Sandy

Thank you for staying at Coco Palm. We wish to welcome you again in the future

5 out of 5

Best Hotel in Rodney Bay

Our 4th consecutive year at this delightful hotel. Need I say any more ?

Posted by on 18 Mar 2016

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5 out of 5

An excellent hotel

This is the fourth time in a row that my partner and I have returned to St.Lucia and Coco Palm, which I hope speaks volumes about the very positive holiday experience that we have at the hotel, which is primarily down to the exceptional level of service from all of the staff. We have visited quite a few other Caribbean islands and hotels, but Coco Palm must rank as our favourite

Posted by on 18 Dec 2015

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3 out of 5

winter sun

Overall the hotel is good, the restaurant/bar are the epicentre and it's easy to meet other guests at the bar. The hotel has a big range of rooms....we unluckily had a room in creole (old part of the hotel) which aren't as luxurious as the new main hotel and are closer to the main strip and all the noise ....they are cheaper in comparison, but the noise is overwhelming Staff are friendly, location is good....close to the strip, Mall, casino and also the beach. The pool is good, but not heated.

Posted by on 9 Jan 2015

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4 out of 5

Really Comfy Stay

Great service, great security, felt safe and secure. Fantastic staff, very friendly helpful and accommodating. My mum walks with a walking stick and they were very sensitive to her needs and fully accommodating. Would definitely stay here again and again and again. Well done coco palm ! The only thing it says on the website easy access to the beach, its actually a 5-10min walk to the beach, which is ok, but its not right on the beach.

Posted by on 22 Oct 2014

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4 out of 5

Great holiday

This locally owned hotel is well situated and a perfect base to enjoy St. Lucia. The staff are welcoming albeit the waiting staff can be a bit hit and miss. Lunch can be slow to be brought to the table; that said the food is excellent. Overall would definately recommend this hotel.

Posted by on 6 Mar 2014

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Renovations + Closures

This property is closed from 21 March 2020 to 11 December 2020 (dates subject to change).

All-inclusive Details

All-inclusive room rates at Coco Palm are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Food and beverages

  • Buffet and à la carte meals, snacks and beverages included
  • Room service during certain hours

Not included

  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled spirits
  • Surcharge for room service
  • Airport transfers
  • Gratuities

  • Taxes included
  • Buffet and à la carte dining
  • Additional gratuities accepted
  • Airport transfers not included
  • Surcharge for premium or imported non-alcoholic beverages
  • Gratuities not included
  • Food and beverage restrictions apply
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Surcharge for room service
  • Room service during certain hours

Property Features

Some rates at Coco Palm are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Coco Palm offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Spa services, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Coco Palm. Free self parking is available. This 3.5-star Gros Islet hotel is smoke free.

  • 103 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Buffet breakfast (free)
  • Bar or lounge
  • Childcare (surcharge)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Vieux Fort (UVF-Hewanorra Intl.) (62.5 km / 38.8 mi)
  • Parking: Free self parking

Room Amenities

Coco Palm offers 103 forms of air-conditioned accommodation with a safe and coffee/tea makers. 43-inch Flat-screen televisions come with premium cable channels. This Gros Islet hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Coco Palm has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 50
  • New Year's Eve (31 December) Gala Dinner per child: USD 25 (from 3 to 12 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: USD 36
  • Valentine's Day (14 February) Gala Dinner per child: USD 18 (from 3 to 12 years old)
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Coco Palm Resort St. Lucia/Gros Islet
  • Coco Palm Gros Islet
  • Coco Palm Hotel
  • Coco Palm Hotel Gros Islet
  • Palm Coco
  • Coco Palm St Lucia
  • Hotel Coco Palm
  • Coco Palm Hotel
  • Coco Palm Gros Islet
  • Coco Palm Hotel Gros Islet

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.