Skip to main content
Beginning of main content
5.0 out of 5

"Friendly and helpful staff. Lovely swimming pool setting and great gym " More

By a verified traveller on Tue 07 May 2019

Enter dates to see availability

Select your room to view prices

Standard Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£36* Per night/room 5 Mar - 6 Mar

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Grand Hotel Guayaquil, Ascend Hotel Collection. During your stay, you're just a quick walk from Malecon 2000. Features include free breakfast, free WiFi in public areas and free airport pick-up service. Built in 1976, this 4-star hotel has 181 rooms over 5 floors. All rooms offer free WiFi and minibars.

  • Air-conditioned rooms with minibars, coffee/tea makers and free bottled water
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at La pepa de oro, a family restaurant that serves international cuisine
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include concierge services, tour or ticket assistance and a porter
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the restaurant and the location
  • Within a 15-minute walk of Malecon 2000 and Malecon Mall
  • Free airport pick-up shuttle service
  • Dogs welcome for a fee (restrictions apply)

Grand Hotel Guayaquil, Ascend Hotel Collection ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Hotel Guayaquil, Ascend Hotel Collection

Couples (1)
5 out of 5
Friendly and helpful staff. Lovely swimming pool setting and great gym

Posted by on 7 May 2019

Was this review helpful to you?
Comment from Hotel Management

7 May 2019 by María Belén

Dear guest, Thank you for stay with us and for taking your time to rate our services. We are so glad to know you enjoyed our facilities and our staff was so helpful and friendly. We hope to see you again on your next visit to Guayaquil. Best regards,

About the Grand Hotel Guayaquil, Ascend Hotel Collection

Location Boyaca 1615, Guayaquil, Guayas

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Grand Hotel Guayaquil, Ascend Hotel Collection offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 9149 square feet (850 square metres) and includes conference centres. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the family-friendly Grand Hotel Guayaquil, Ascend Hotel Collection. A free shuttle from the airport to the hotel is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Grand Hotel Guayaquil, Ascend Hotel Collection was completed in October 2019. This 4-star Guayaquil hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 5 levels
  • 9149 sq ft of conference space
  • 850 sq. m of conference space
  • Built in 1976
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Arcade/game room
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) (6.4 km / 4 mi)
  • Property shuttles: Free airport pick-up
  • Parking: Valet parking available for a surcharge

Room Amenities

Grand Hotel Guayaquil, Ascend Hotel Collection offers 181 forms of air-conditioned accommodation with minibars and a safe. Guests can surf the web using complimentary wireless Internet access. Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Minibar
  • Coffee maker
  • Cots (free)
  • Housekeeping (on request)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 10:30 AM.

La pepa de oro – This family restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.

La Tortuga – This bar specialises in international cuisine and only serves dinner. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include Swedish massages, facials, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

  • Swedish massage
  • Number of treatment rooms 1
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per day, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 30 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve access to the heated pool

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve access to the heated pool. This property accepts credit cards, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global) and Safe Travels (WTTC - Global).

  • Credit card pre-authorisation
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Heated pool access
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 8.00 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Guayaquil
  • Grand Guayaquil
  • Guayaquil, Ascend Collection
  • Grand Hotel Guayaquil, Ascend Hotel Collection Hotel
  • Grand Hotel Guayaquil an Ascend Hotel Collection Member
  • Grand Hotel Guayaquil, Ascend Hotel Collection Guayaquil
  • Grand Hotel Guayaquil, Ascend Hotel Collection Hotel Guayaquil

You should know

  • Grand Hotel Guayaquil, Ascend Hotel Collection offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing http://www.ebookers.com/Guayaquil-Hotels-Grand-Hotel-Guayaquil,-Ascend-Hotel-Collection.h6750908-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Guayaquil-Hotels-Grand-Hotel-Guayaquil,-Ascend-Hotel-Collection.h6750908-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Guayaquil-Hotels-Grand-Hotel-Guayaquil,-Ascend-Hotel-Collection.h6750908-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.