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"Good location, good service, good bar/food My Deluxe Double room was ok, functional but tired and lacked the wow factor. Certainly wasn’t at all Delux ... " More

By a verified traveller on Sat 22 Feb 2020

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Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£95* Per night/room 17 May - 18 May

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Guildford Harbour Hotel. During your stay, you're just a quick walk from High Street. Free WiFi in public areas, 2 indoor pools and 2 bars are available. Built in 2011, this 4-star hotel has 183 rooms over 4 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and Egyptian cotton sheets
  • Free WiFi
  • Enjoy British cuisine while dining at The Jetty
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 indoor pools
  • Treat yourself to aromatherapy, massages or body scrubs at HarSPA at Guildford
  • Services include concierge services, luggage storage and wedding services
  • On-site recreation includes a 24-hour fitness centre, a steam room and a sauna
  • Guests speak favourably about the value of their stay and the location
  • 8 minutes by car from Surrey Hills and 9 minutes from University of Surrey

Guildford Harbour Hotel ratings based on 24 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Guildford Harbour Hotel

Everyone (16) Couples (4) Family (4)
5 out of 5

Posted by on 18 Oct 2020

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Comment from Hotel Management

21 Oct 2020 by Hotel Lobby Team

Thank you for taking the time to offer your feedback, we look forward to seeing you again soon. Kind regards

3 out of 5
Good location, good service, good bar/food My Deluxe Double room was ok, functional but tired and lacked the wow factor. Certainly wasn’t at all Deluxe in my opinion. Needs a refurb

Posted by on 22 Feb 2020

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5 out of 5

Posted by on 3 Jan 2020

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4 out of 5
I liked the situation in Guildford, giving the choice of places to eat, the spa and the feeling of complete privacy in the room as the soundproofing was excellent. Whilst it didnt spoil our stay, there was a high pitch sound coming from the ventilation which woke me up. I also spotted a small bug on the carpet that scuttled under the bed. Dont know what it was.

Posted by on 8 Dec 2019

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1 out of 5
Having booked for 2 nights stay I checked out after 1. The noise from fellow guests was horrific and i could not sleep at all. I rang down to reception and complained about this on 3 occassions up intil 3.30am and nothing was done. I feel robbed and let down.

Posted by on 4 Dec 2019

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5 out of 5

Posted by on 1 Aug 2019

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4 out of 5

Posted by on 29 Jul 2019

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5 out of 5
Quirky decor in a lovely spacious hotel. Great staff, would definitely stay again.

Posted by on 14 Jul 2019

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4 out of 5
Public areas excellent- completely refurbished Bedrooms very clean and staff work very hard to keep them so.Service and friendliness of staff on reception, bar and restaurant excellent - did everything to make our stay welcome- just one manager who seemed to chastise members of staff in earshot of public in restaurant- made us feel uncomfortable and surely members of staff too who actually were delivering excellent customer service!

Posted by on 25 Jun 2019

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5 out of 5

Posted by on 23 May 2019

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Renovations + Closures

This property is closed from 19 December 2020 to 16 May 2021 (dates subject to change).

Property Features

As a guest of Guildford Harbour Hotel, you'll find a full-service spa, 2 indoor swimming pools, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business centre on site. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Guildford Harbour Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Guildford hotel is smoke free.

  • 1 building
  • 183 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Built in 2011
  • Dining venue
  • Bar or lounge
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Heathrow Airport (LHR) (44.2 km / 27.5 mi)
  • Train station: London Road Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Guildford Harbour Hotel offers 183 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. Beds feature Egyptian cotton sheets. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. This Guildford hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Egyptian cotton linens
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.

The Jetty – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

The HarBAR – On-site restaurant. Open daily.

24-hour room service is available.

Nearby Activities

2 indoor swimming pools are on site along with a sauna and a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

  • Golfing nearby

Spa Services

HarSPA at Guildford has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Mud bath in spa
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas. Contactless check-in and contactless checkout are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 17.75 per person (approximately)
  • Self-parking fee: GBP 14 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Facilities fee: GBP 10.00 per person, per day and includes use of: sauna; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Edwardian Radisson Blu
  • Guildford Harbour
  • Guildford Harbour Hotel Hotel
  • Radisson Blu Edwardian Hotel Guildford
  • Guildford Harbour Hotel Guildford
  • Guildford Harbour Hotel Hotel Guildford

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.