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4.8 out of 5

"Peace, spa and the vicinity to where I needed to be " More

By a verified traveller on Sun 07 Apr 2019

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Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
£68* Per night/room 20 Jun - 21 Jun

Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 1 Double Bed, Accessible (Mobility)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Holiday Inn Guildford's great location. During your stay, you're just a quick walk from Guildford Cathedral. Free WiFi in public areas, free self-parking and an indoor pool are available. Built in 1987, this 4-star hotel has 166 rooms over 3 floors. Each room includes amenities such as free WiFi and a deep-soaking bath.

  • Air-conditioned rooms with deep-soaking baths, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Guildford Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests praise the quiet and central location
  • Just a 3-minute drive from University of Surrey and 14 minutes from Surrey Hills

Holiday Inn Guildford ratings based on 5 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Guildford

Everyone (4) Couples (1)
5 out of 5
Peace, spa and the vicinity to where I needed to be

Posted by on 7 Apr 2019

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Comment from Hotel Management

8 Apr 2019 by Michelle Gillham, Guest Relations Manager

Dear Guest, thank you for taking the time to post a review. I do hope we have the pleasure of welcoming you back to the hotel in the near future. Kind regards Michelle Gillham, Guest Relations Manager

5 out of 5

Clean and spacious hotel

Staying close to the hospital for an operation . Found parking easy, good location, friendly and helpful staff.

Posted by , from uk on 3 Mar 2018

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Comment from Hotel Management

22 Mar 2018 by Louise Carpenter

Dear guest, thank you for your 5 star review! kind regards, Louise Carpenter Guest Relations Manager

5 out of 5

Superb short stay

First class customer service experience received throughout our stay. Staff are very helpful and a valuable source of information i.e local attractions and directions. Hotel is very clean with a nice relaxing vibe. The bedrooms are well appointed with tv, phone, minibar and air con. Swimming pool nice and warm. Restaurant has a varied menu and bar well stocked. All in all a clean spacious hotel with guest car parking and staff attentive. I would recommend this fabulous hotel to friends and family and I am sure I would return to this hotel and would definitely stay at another Holiday Inn.

Posted by on 4 Aug 2013

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4 out of 5

Posted by on 10 Aug 2019

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Comment from Hotel Management

12 Aug 2019 by Michelle Gillham

Dear Guest, thank you for taking the time to rate your stay following your recent visit. I do hope we have the pleasure of welcoming you back in the near future. Kind regards Michelle Gillham, Guest Relations Manager

5 out of 5
Accueil charmant, personnel à l'écoute, une chambre agréable et un petit déjeuné gargantuesque. Très bien.

Posted by on 29 Oct 2016

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Comment from Hotel Management

31 Oct 2016 by Michelle Gillham

Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir. Bien cordialement, Michelle Gillham, Hotel's PA

Property Features

As a guest of Holiday Inn Guildford, you'll find an indoor pool, a health club, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business centre. A terrace, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Guildford. Self parking is free. This 4-star Guildford hotel is smoke free.

  • 1 building
  • 166 guestrooms or units
  • 3 levels
  • Built in 1987
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Heathrow Airport (LHR) (43.9 km / 27.3 mi)
  • Train station: Guildford Station (2.5 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Guildford offers 166 forms of air-conditioned accommodation with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Pillow options
  • Combined shower/bath
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.

Guildford Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Guildford Bar and Lounge – On-site bar.

Late-night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Spa Services

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for lunch. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for lunch
  • Number of children who can stay for free – 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 15.95 for adults and GBP 15.95 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Guildford Holiday Inn
  • Holiday Inn Guildford
  • Holiday Inn Hotel Guildford
  • Holiday Inn Guildford Hotel Guildford
  • Holiday Inn Guildford Hotel
  • Holiday Inn Guildford Hotel
  • Holiday Inn Guildford Guildford
  • Holiday Inn Guildford an IHG Hotel
  • Holiday Inn Guildford Hotel Guildford

You should know

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.