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"Excessively hot room with all radiators turned off. Parking for hotel more expensive than public parking at the front. 2am repair work in the conferen ... " More
25 Mar 2020 by Rece
Thank you We have noted all your feedback and will work hard to improve
19 Nov 2019 by reception
many thanks for score
23 Sep 2019 by Reception
Thank you for your positive feedback and score We are delighted you enjoyed your stay and look forward to welcoming you again in the near future
19 Aug 2019 by Reception
We are delighted you enjoyed your stay with us and look forward to welcoming you back soon
14 May 2019 by Reception
Thanks for your review We look forward to welcoming you again
14 Mar 2019 by Reception
Thank you for staying with us We are delighted you enjoyed your stay with us and look forward to welcoming you again soon
14 Jan 2019 by Reception team
Thank you so much for taking the time to leave such a delightful review. I will make sure that staff in all departments are made aware of your very kind comments
This property is closed from 5 November 2020 to 15 March 2021 (dates subject to change).
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre. Public spaces have free WiFi and wired Internet. A terrace, multilingual staff, and concierge services are also featured at the eco-friendly Mandolay Hotel Guildford. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Guildford hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge) , Limited onsite parking
Mandolay Hotel Guildford offers 74 forms of accommodation with free newspapers and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a full breakfast on weekends from 8:00 AM and 10:00 AM.
Bar – On-site bar.
Room service (during limited hours) is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 11:30 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless checkout is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
