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3.7 out of 5

"The room was large and clean and good value, though the bathroom could have done with a bit of TLC (chipped bath, badly filled holes in tiles, boardin ... " More

By a verified traveller on Sat 29 Aug 2020

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Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max
£53* Per night/room 11 Jun - 12 Jun

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Cross Keys Hotel by Greene King Inns. During your stay, you'll be within walking distance of Guisborough Forest. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Guests speak favourably about the beds and the location
  • Just a 2-minute drive from Flatts Lane Woodland Country Park and a few minutes from Guisborough Forest

Cross Keys Hotel by Greene King Inns ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Cross Keys Hotel by Greene King Inns

Everyone (2) Couples (1)
3 out of 5
The room was large and clean and good value, though the bathroom could have done with a bit of TLC (chipped bath, badly filled holes in tiles, boarding under the sink in poor condition). The staff were top notch, very helpful and professional. The food was ok, nothing special. Bacon at breakfast was like cardboard and the sausage was awful.

Posted by , from Yorkshire on 29 Aug 2020

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Comment from Hotel Management

11 Sep 2020 by Cross Keys

We are aware of the issues with our bathrooms, and are working hard with our facilities team at Head Office to try and get these issues resolved. I am told that we are due a refurbishment in the near future so this will cover all these issues

3 out of 5
Helpful staff and comfy beds, but tired and worn rooms really let overall experience down.

Posted by on 8 Jan 2019

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5 out of 5

Visiting family in Guisgborough so was very convie

Pros: Everything
Easy check in, very pleasant staff and a nice adequate breakfast. All in all great

Posted by on 19 Feb 2017

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About the Cross Keys Hotel by Greene King Inns

Location Middlesborough Rd, Guisborough, England TS14 6RW

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Self parking is free. This 3-star Guisborough inn is smoke free.

  • 20 guestrooms or units
  • Front desk (24 hours)
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Nunthorpe Station (3.3 km / 2 mi)
  • Parking: Free self parking

Room Amenities

Cross Keys Hotel by Greene King Inns offers 20 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. This Guisborough inn provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board available
  • Desk

Food & Drink

Cross Keys Hotel by Greene King Inns has a restaurant on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-out is available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays

Hotel Names

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  • Cross Keys Hotel Greene King Inns Guisborough
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.