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Free breakfast is available daily. Public spaces have free WiFi. Gen Hakone Gora also features spa services, concierge services, and a front desk safe. Self parking and valet parking are free. A complete renovation of Gen Hakone Gora was completed in August 2022.
Available in all rooms: Free WiFi , Wireless internet access
Free self parking , Free valet parking
Gen Hakone Gora offers 18 accommodations with outdoor private hot tubs and tablet computers. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. 55-inch LCD televisions come with satellite channels, Netflix and smart speakers. Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, designer toiletries and toilets with an electronic bidet. This Hakone guest house provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include a safe and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.
Guests are served a free Japanese breakfast daily from 8:00 AM to 9:00 AM.
A hosted evening meal is available for a surcharge daily.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages and body treatments. Public bath/onsen services include a yukata (Japanese robe).
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Meals are not included in the half-board rate for children age 3 and younger.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The mandatory club card fee comprises the room fee charged to children, collected at check-in. This fee does not include half-board meals.
