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Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 4 Max
£318* Per night/room 29 Oct - 30 Oct

Room, 2 Single Beds, Mountain View

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Regency, Executive Suite

Bed Count 2 Single Beds Maximum Occupancy 5 Max

Room, 2 Single Beds (Tatami)

Bed Count 2 Single Beds Maximum Occupancy 6 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 5 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hyatt Regency Hakone Resort and Spa. During your stay, you're just a quick walk from Hakone Museum of Art. You'll find features such as free WiFi in public areas, free self-parking and free train pick-up service. This 4.5-star resort has 80 rooms over 5 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with LCD TVs, DVD players and fridges
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy French cuisine while dining at Dining Room Western
  • Cooked-to-order breakfast served daily for a fee
  • Treat yourself to body treatments, aromatherapy or detox wraps at Izumi Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes hot springs
  • Guests have great things to say about the breakfast and the helpful staff
  • 10 minutes by foot from Hakone Gora Park and a 2-minute drive from Hakone Kowakien Yunessun
  • Free train station pick-up and train station drop-off shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls, pet-sitting services and pet-grooming services

Hyatt Regency Hakone Resort and Spa ratings based on 1 verified reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt Regency Hakone Resort and Spa

5 out of 5
In Japan sind alle gastfreundlich, doch hier waren sie mehr als zuvorkommend, dennoch nicht aufdringlich. Wir haben uns sehr wohl gefühlt und das Essen war hervorragend!

Posted by on 28 Mar 2020

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About the Hyatt Regency Hakone Resort and Spa

Location 1320 Gora Hakone-machi, Hakone, Kanagawa-ken 250-0408

Property Features

Hyatt Regency Hakone Resort and Spa offers its guests a full-service spa, hot springs, and a spa tub. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this resort measures 1141 square feet (106 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Hyatt Regency Hakone Resort and Spa. A train station pick-up shuttle and A train station drop-off shuttle are free. Limited free parking is available on a first-come, first-served basis. This 4.5-star Hakone resort is smoke free.

  • 80 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 1141 sq ft of conference space
  • 106 sq. m of conference space
  • Bar or lounge
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Fridge
  • Microwave (on request)
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Tokyo (NRT-Narita Intl.) (167.1 km / 103.9 mi)
  • Train station: Hakone Gora Station (1.3 km / 0.8 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Free self parking

Room Amenities

Hyatt Regency Hakone Resort and Spa offers 80 forms of accommodation with DVD players and minibars. LCD televisions come with satellite channels. Bathrooms include slippers, toilets with an electronic bidet and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and blackout curtains. Microwaves, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • DVD player
  • Fridge
  • Microwave available
  • Hypo-allergenic bedding
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Slippers
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.

Dining Room Western – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Reservations are required.

Dining Room Sushi – This sushi bar specialises in sushi and only serves dinner. Reservations are required.

Berce – This fine-dining restaurant only serves dinner. Reservations are required.

Living Room – This lobby lounge only serves light fare. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hot springs on site
  • Health or beauty spa nearby

Spa Services

Izumi Spa has 8 treatment rooms, including rooms for couples. Services include facials, detox wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with hot springs/mineral springs. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.

The spa is open daily.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Reflexology
  • Detoxification wrap
  • Indoor mineral hot springs (Japanese-style onsen)
  • Hot springs/mineral springs in spa
  • Massages
  • Yukata (Japanese robe)

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to the suspension of the Hakone Tozan Railway from the typhoon on October 12, 2019, the property recommends guests arrive using personal transportation or contact the property in advance for public transportation recommendations.

Guests who wish to enjoy dinner service at any onsite restaurant during their stay are encouraged to contact the property before arrival to make a reservation.

Dinner is not included in the half board rate plan for children age 12 or younger.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: JPY 10000 per pet, per night
  • Only dogs are allowed
  • Maximum 3 per room
  • Food and water bowls, pet-sitting services and pet-grooming services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.The property affirms that it follows sanitisation practices of GBAC STAR (Hyatt) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: JPY 4181 per person (approximately)
  • Pet fee: JPY 10000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hakone Hyatt Regency
  • Hakone Resort
  • Hyatt Hakone
  • Hyatt Regency Hakone
  • Hyatt Regency Hakone Resort
  • Hyatt Regency Hakone Hotel Hakone-Machi
  • Hyatt Regency Hakone Machi
  • Hyatt Regency Hakone Resort Spa
  • Hyatt Regency Hakone Hakone
  • Hyatt Regency Hakone Resort and Spa Resort
  • Hyatt Regency Hakone Resort and Spa Hakone
  • Hyatt Regency Hakone Resort and Spa Resort Hakone

You should know

  • Hyatt Regency Hakone Resort and Spa offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.