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Yutorelo-an

3.5-star property
Gora 1300-119, Hakone, Kanagawa 020 3788 4841
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4.0 out of 5
Very good!
See all 1 ebookers Reviews

"Very traditional ryokan, excellent kaiseki dining and a lovely onsen including 4 private onsen options. Property is a little run down and I’m pretty s ... " More

By a verified traveller on Thu 12 Oct 2023

Points Of Interest

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Twin Room, Private Bathroom

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, Non Smoking, Shared Bathroom

Bed Count room.options.bedSize.Futon Maximum Occupancy 3 Max

Standard Twin Room, 2 Single Beds, Non Smoking, Shared Bathroom

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Luxury Room, Private Bathroom

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

Superior Room, Non Smoking, Shared Bathroom

Bed Count room.options.bedSize.Futon Maximum Occupancy 4 Max

Superior Twin Room, Private Bathroom

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Yutorelo-an, you're just a quick walk from Hakone Museum of Art. You'll find features such as free WiFi in public areas, free self-parking and free train pick-up service.

  • Free Wi-Fi in some public areas
  • Free self-parking
  • Japanese breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a fireplace at reception
  • On-site recreation includes hot springs
  • Just a 4-minute walk from Hakone Gora Park and a 2-minute drive from Hakone Open Air Museum
  • Free train station pick-up and train station drop-off shuttle service

Yutorelo-an ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Yutorelo-an

Everyone (1)
4 out of 5
Very traditional ryokan, excellent kaiseki dining and a lovely onsen including 4 private onsen options. Property is a little run down and I’m pretty sure that I could smell a stale cigarette smoke in the hallway and the bathroom of our room🤔,but overall a very pleasant stay! Thank you!

Posted by on 12 Oct 2023

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About the Yutorelo-an

Location Gora 1300-119, Hakone, Kanagawa 250-0408

Property Features

Yutorelo-an offers its guests hot springs. WiFi is free in public spaces. A train station pick-up shuttle and A train station drop-off shuttle are free. Vending machine, multilingual staff, and a fireplace in the lobby are also featured at Yutorelo-an. Limited free parking is available on a first-come, first-served basis. This 3.5-star Hakone ryokan is smoke free.

  • 34 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Fireplace in lobby
  • On-site shopping
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Hakone Gora Station (1 km / 0.6 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Free self parking

Room Amenities

Yutorelo-an offers 34 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Fridge
  • Electric kettle
  • Housekeeping (daily)
  • Safe
  • Slippers
  • Blackout curtains
  • Air conditioning
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a Japanese breakfast daily from 7:30 AM to 9 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hot springs on site

Spa Services

Public bath/onsen services include an outdoor public bath, indoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe). There are 8 indoor/outdoor hot springs open between 6:00 AM and midnight. The temperature in the hot springs is set to 108°F.

  • Outdoor public bath (no mineral springs)
  • Indoor mineral hot springs (Japanese-style onsen)
  • Number of indoor/outdoor hot springs - 8
  • Yukata (Japanese robe)

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No lift (single level property)
  • Well-lit path to entrance
  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time ends at 6:00 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.

Guests with dietary restrictions or food allergies should contact this property 3 days in advance.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, mobile payments and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, cash and mobile payments. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Car not required
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Mobile payments
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow regional sanitisation guidelines
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately JPY 2200 for adults and from JPY 2200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Yutorelo-an Inn Hakone
  • Yutorelo-an Inn
  • Yutorelo-an Hakone
  • Yutorelo an
  • Yutorelo-an Ryokan
  • Yutorelo-an Hakone
  • Yutorelo-an Ryokan Hakone

You should know

LOCALIZE

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Set meals are served in guestrooms only (no menus or public dining).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.