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25hours Hotel Altes Hafenamt

4-star property
Osakaallee 12, Hamburg, HH 020 3788 4841
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4.5 out of 5
Wonderful!
See all 64 ebookers Reviews

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Medium

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£109* Per night/room 5 May - 6 May

Large

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Extra Large

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at 25hours Hotel Altes Hafenamt, you're just a quick walk from International Maritime Museum. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at NENI
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna and bicycles to rent
  • Steps from International Maritime Museum and 6 minutes on foot from German Customs Museum
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

25hours Hotel Altes Hafenamt ratings based on 64 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for 25hours Hotel Altes Hafenamt

Everyone (39) Couples (10) Family (4)
4 out of 5

Posted by on 19 Oct 2023

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Comment from Hotel Management

18 Dec 2023 by Patrick Moreira

Moin Moin Vielen Dank für Deine tolle Bewertung! Wir freuen uns sehr, dass es Dir bei uns gefallen hat und hoffen dich bald wieder in unserem modernen Seemannsheim begrüßen zu dürfen! HerzlichstPatrick MoreiraGeneral Manager

4 out of 5
Gute Lage, eher im teuren Viertel

Posted by on 23 Jul 2023

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Comment from Hotel Management

8 Aug 2023 by Patrick Moreira

Moin Moin Vielen Dank für Deine tolle Bewertung! Wir freuen uns sehr, dass es Dir bei uns gefallen hat und hoffen dich bald wieder in unserem modernen Seemannsheim begrüßen zu dürfen! HerzlichstPatrick MoreiraGeneral Manager

4 out of 5
Tolle Lage des Hotels, freundliche Mitarbeiter und eine schöne Bar ist im Hotel angegliedert.

Posted by on 19 Feb 2023

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Comment from Hotel Management

20 Feb 2023 by Patrick Moreira

Moin Vielen Dank für dein Feedback. Es freut mich sehr, dass wir dich mit unserem Hotel positiv überraschen konnten. Hoffentlich auf bald wieder & viele Grüße Patrick MoreiraGeneral Manager

5 out of 5
Sehr freundliches und hilfreiches Personal. Top Unterkunft in originell saniertem historischen Gebäude. Sehr gute ÖV -Anbindung mit U-Bahn und Bus. Gut gelegen für die Erkundung von Hamburg.

Posted by on 22 Oct 2022

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Comment from Hotel Management

14 Dec 2022 by Patrick Moreira

MoinVielen Dank für dein Feedback. Es freut mich sehr, dass wir dich mit unserem Hotel positiv überraschen konnten. Hoffentlich auf bald wieder & viele GrüßePatrick MoreiraGeneral Manager

4 out of 5
Die Lage in der Hafencity ist perfekt um Hamburg zu erkunden!

Posted by on 14 May 2022

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Comment from Hotel Management

10 Jun 2022 by Patrick Moreira

Moin Vielen Dank für dein Feedback. Es freut mich sehr, dass wir dich mit unserem Hotel positiv überraschen konnten. Hoffentlich auf bald wieder & viele Grüße Patrick Moreira General Manager

4 out of 5

Posted by on 28 Jul 2020

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4 out of 5
Freundliches Personal. Zentrale Lage in der Hafencity. Ausstattung der Zimmer gut! Mit persönlich war das Bett etwas zu hart aber das ist Ansichtssache. Die Sitzplätze draußen an der Bar könnten komfortabler sein.

Posted by , from Düsseldorf on 25 Jun 2020

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1 out of 5

Posted by on 9 Jun 2020

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Comment from Hotel Management

20 Jun 2020 by Das Front Office Team

Danke für die Bewertung!

4 out of 5

Posted by on 8 Feb 2020

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Comment from Hotel Management

14 Feb 2020 by Die 25hours Crew

Vielen Dank für die Bewertung und bis bald!

5 out of 5
Ruhige Lage, das Meiste in Gehdistanz erreichbar. Busstation direkt vor dem Hotel, U-Bahn nahe. Originelle, zweckmässig eingerichtete Zimmer. Freundliches Personal. Ausreichende Auswahl beim Frühstück.

Posted by on 13 Jan 2020

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Comment from Hotel Management

16 Jan 2020 by Die 25hours Crew

Ahoi und vielen Dank für das positive Rating! Wir freuen uns sehr zu lesen, dass wir Euch einen perfekten Aufenthalt bescheren konnten.

About the 25hours Hotel Altes Hafenamt

Location Osakaallee 12, Hamburg, HH 20457

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. WiFi is free in public spaces. A sauna, a terrace, and tour or ticket assistance are also featured at 25hours Hotel Altes Hafenamt. For a fee, parking is available. This Hamburg hotel is smoke free.

  • 49 guestrooms or units
  • 4 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: HafenCity Universität Hamburg Station (0.5 km / 0.3 mi)
  • Metro station: Überseequartier Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

25hours Hotel Altes Hafenamt offers 49 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • Flat-screen television
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:30 AM.

NENI – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.

Boilerman Bar – This cocktail bar only serves light fare. Open daily.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 for adults and from EUR 13 for children
  • Self-parking fee: EUR 28 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 25hours Hotel Altes Hafenamt Hamburg
  • 25hours Altes Hafenamt Hamburg
  • 25hours Altes Hafenamt
  • 25hours Altes Hafenamt Hamburg
  • 25hours Hotel Altes Hafenamt Hotel
  • 25hours Hotel Altes Hafenamt Hamburg
  • 25hours Hotel Altes Hafenamt Hotel Hamburg

You should know

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.