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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at 25hours Hotel HafenCity. During your stay, you're just a quick walk from International Maritime Museum. Features include free WiFi in public areas, plus a restaurant and a bar. Built in 2011, this 4-star hotel has 170 rooms over 6 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with flat-screen TVs, minibars and premium bedding
  • Free WiFi
  • Enjoy local cuisine while dining at Heimat Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a sauna and bicycles to rent
  • Guests like the restaurant and breakfast
  • Just a 3-minute walk from International Maritime Museum and 6 minutes on foot from Prototyp Auto Museum
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Room, 2 Single Beds (Medium Bunk Bed)

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£93* Per night/room 9 Aug - 10 Aug

Room (Medium Plus)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room (Medium)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room (Large)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Extra Large)

Bed Count 1 King Bed Maximum Occupancy 2 Max

25hours Hotel HafenCity ratings based on 78 verified reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for 25hours Hotel HafenCity

Everyone (47) Couples (10) Family (2)
4 out of 5

Posted by on 28 Feb 2020

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Comment from Hotel Management

7 Mar 2020 by Die 25hours Crew

Ahoi und danke für die Bewertung!

4 out of 5

Posted by on 17 Feb 2020

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5 out of 5
coole Unterkunft, sehr stylisch und doch gemütlich. eine attraktion

Posted by on 10 Feb 2020

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Comment from Hotel Management

14 Feb 2020 by Die 25hours Crew

Vielen Dank für die Bewertung!

5 out of 5
leider kein Kaffeeautomat auf Zimmer. Super Sauna mit Super Ausblick

Posted by on 31 Jan 2020

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Comment from Hotel Management

14 Feb 2020 by Die 25hours Crew

Danke für die Bewertung! Bis bald hoffentlich!

4 out of 5
Eine coole Unterkunft, tolle Lage, aufgestelltes Personal.

Posted by on 6 Jan 2020

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Comment from Hotel Management

10 Jan 2020 by Die 25hours Crew

Ahoi und vielen Dank für die Bewertung! Wir freuen uns auf das nächste Mal.

5 out of 5
Eine gewisse Art von "Schibi-Schägg" aber stilvoll.

Posted by , from Winterthur on 5 Jan 2020

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Comment from Hotel Management

23 Jan 2020 by Die 25hours Crew

Ahoi Hansrudolf Vielen Dank für das positiev Rating! Bis zum nächsten Mal hoffentlich!

5 out of 5

Posted by on 4 Jan 2020

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Comment from Hotel Management

9 Jan 2020 by Die 25hours Crew

Vielen Dank für die Bewertung!

5 out of 5
Einzigartige und grosse Zimmer. Coole Sauna und leckeres Frühstücksbuffet.

Posted by , from Bern on 16 Dec 2019

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Comment from Hotel Management

19 Dec 2019 by Die 25hours Crew

Vielen Dank Julke für die positive Bewertung! Bis bald hoffentlich! Herzliche Grüße

5 out of 5

Posted by on 9 Dec 2019

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Comment from Hotel Management

19 Dec 2019 by Die 25hours Crew

Vielen Dank für die Bewertung!

4 out of 5

Posted by on 18 Nov 2019

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Comment from Hotel Management

19 Dec 2019 by Die 25hours Crew

Vielen Dank für die Bewertung!

About the 25hours Hotel HafenCity

Location Überseeallee 5, Hamburg, HH 20457

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. A computer station is on site and WiFi is free in public spaces. A sauna, a terrace, and tour or ticket assistance are also featured at the business-friendly 25hours Hotel HafenCity. For a fee, parking is available. This 4-star Hamburg hotel is smoke free.

  • 1 building
  • 170 guestrooms or units
  • 6 levels
  • Built in 2011
  • Dining venue
  • Bar or lounge
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Hamburg (HAM) (12.7 km / 7.9 mi)
  • Train station: Central S-Bahn (1.9 km / 1.2 mi)
  • Metro station: Messberg U-Bahn (0.9 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

25hours Hotel HafenCity offers 170 forms of accommodation with minibars and a safe. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Unique decor

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:30 AM.

Heimat Restaurant – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 20.00 per pet, per night
  • Maximum 1 per room
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property

Personal protective equipment, including masks, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser

Individually wrapped food options are available for lunch and dinner, and also through room service

Each guestroom is kept vacant for a minimum of 24 hours between bookings

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.Individually wrapped food options are available for lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 21 for adults and EUR 10.50 for children (approximately)
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 20.00 per pet, per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 25Hours Hotel HafenCity
  • 25hours Hotel HafenCity Hamburg
  • 25hours HafenCity Hamburg
  • 25hours HafenCity
  • 25hours Hotel HafenCity Hotel
  • 25hours Hotel HafenCity Hamburg
  • 25hours Hotel HafenCity Hotel Hamburg

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.