4.6 out of 5

"Hotel staff were very helpful, room was great - clean, spacious and comfortable, location was really good both for getting to and from station and for ... " More

By a verified traveller on Mon 19 Sep 2016

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Hotel Description

Our customers tell us that they enjoy the room service at AMERON Hamburg Hotel Speicherstadt. During your stay, you're just a quick walk from Miniatur Wunderland. Features include free WiFi in public areas, plus a full-service spa and a restaurant. Built in 2014, this 4-star hotel has 192 rooms over 7 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, room service (during limited hours) and desks
  • Free WiFi and wired Internet
  • Enjoy Italian cuisine while dining at cantinetta
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and low noise level
  • Within a 10-minute walk of Miniatur Wunderland and Hamburg Dungeon
  • Pets welcome for a fee (restrictions apply)

Standard Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£118 per night

Comfort Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Premium Room Speicherstadt

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Premium Room Hafencity

Bed Count 1 Double Bed Maximum Occupancy 2 Max

AMERON Hamburg Hotel Speicherstadt ratings based on 96 verified reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for AMERON Hamburg Hotel Speicherstadt

Everyone (59) Couples (25) Business (3) Family (4)
5 out of 5
near to old city and speicherstadt, nice building. quite and very nice view from the rooms.

Posted by on 15 Oct 2018

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Comment from Hotel Management

4 Nov 2018 by Jennifer Schönau

Dear guest, Thank you so much for rating and recommending AMERON Hotel Speicherstadt. We are delighted to read that you enjoyed your stay in our room with canal view. We hope to welcome you back to our hotel in the future. Best regards from Hamburg, Jennifer Schönau General Manager

5 out of 5
A Superb hotel, very nice and quiet rooms, lovely breakfast, wifi that works everywhere, great bar and restaurant, and easy car park next door! This is my only hotel that I'll stay in whilst in Hamburg.

Posted by on 10 Sep 2018

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Comment from Hotel Management

14 Sep 2018 by Jennifer Schönau

Dear guest, Thank you very much for your very positive feedback. We highly appreciate it and we would like to thank you for having taken the time to share your experiences during your recent stay at AMERON Hotel Speicherstadt. We really appreciate it and it will be a great pleasure to share your kind words with our team. We look forward to welcome you back in the near future. Best regards from Hamburg, Jennifer Schönau General Manager

5 out of 5

Great hotel and very well situated.

Hotel staff were very helpful, room was great - clean, spacious and comfortable, location was really good both for getting to and from station and for getting around Hamburg. Really glad we chose this hotel and would definitely recommend it. Two bits of contructive criticism - it would have been handy to have a separate light for the loo rather than having to light the whole bathroom at night and although the coffee maker was great for me, my partner is a tea drinker and it would have been better for him to have a kettle. Still, these were only minor things, the hotel overall was really good.

Posted by , from UK on 19 Sep 2016

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Comment from Hotel Management

28 Sep 2016 by Michael Lutz

Dear guests, Thank you so much for rating and recommending AMERON Hotel Speicherstadt. We are delighted to read that you enjoyed your stay in our deluxe room with canal view. We provide a kettle free of charge at our front desk. We totally agree that the light control in our rooms should be improved. Please accept our apologies for the inconvenience. We look forward to welcome you back to our hotel during your next visit in Hamburg. Best regards, Michael Lutz, General Manager

5 out of 5

Posted by on 23 Jun 2019

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5 out of 5
the location is perfect, close to several sightseeing points. the stuff is friendly, the restaurant nice and the buffet is good. I can recommend it and would book it a second time :-)

Posted by on 22 Jun 2019

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5 out of 5
Alles hat gepasst, die Lage, das Personal, das Frühstück, das Zimmer und sogar das Wetter!!🌞

Posted by on 17 Jun 2019

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5 out of 5
Opening hours of the fitness area should be earlier in the morning and not yet at 9.00h. Otherwise you can't use it as business traveller.

Posted by on 17 Jun 2019

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4 out of 5
Ruhig, sehr schönes Zimmer, toller Blick auf den Kanal der Speicherstadt, viele Sehenswürdigkeiten zu Fuss erreichbar, sehr freundliche, hilfsbereite Mitarbeiter!

Posted by on 11 Jun 2019

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Comment from Hotel Management

13 Jun 2019 by Jennifer Schönau

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im AMERON Hamburg Hotel Speicherstadt zu bewerten. Wir sind stolz, dass wir Sie vom Design und Service unseres Hauses überzeugen konnten. Wir freuen uns, wenn Sie uns bald wieder besuchen kommen! Viele Grüße aus der Hansestadt Jennifer Schönau General Manager

5 out of 5
Sehr gut gelegen in der Speicherstadt. Wir kennen die Ameron Hotels in Davos und Berlin am Spreebogen. Unsere Erwartungen wurden auch hier in Hamburg nicht enttäuscht. Hervorzuheben ist das reichhaltige Frühstück. Die Geräuschkulisse im Frühstücksrestaurant ist angenehm niedrig.

Posted by on 1 Jun 2019

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Comment from Hotel Management

6 Jun 2019 by Jennifer Schönau

Sehr geehrter Gast, was für ein wunderbares Lob - das gesamte AMERON-Team dankt Ihnen für die schöne Bewertung Ihres Aufenthaltes bei uns im Weltkulturerbe und Ihre Treue zu unseren Häusern. Wir wissen dies wirklich sehr zu schätzen und hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße aus Hamburg Jennifer Schönau General Manager

5 out of 5
Alles war tiptop! Sauber, tolle Lage, super Frühstück... Wir werden diese Unterkunft bei unserem nächsten Aufenthalt in Hamburg wieder buchen.

Posted by on 1 Jun 2019

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Comment from Hotel Management

6 Jun 2019 by Jennifer Schönau

Sehr geehrter Gast, im Namen des gesamten AMERON Teams danken wir Ihnen für die tolle Bewertung und Ihre netten Worte! Schön, dass es Ihnen bei uns gefallen hat und Sie sich bei uns wohlgefühlt haben. Wir hoffen, Sie kommen uns bald wieder besuchen! Herzliche Grüße Jennifer Schönau General Manager

About the AMERON Hamburg Hotel Speicherstadt

Location Am Sandtorkai 4, Hamburg, HH 20457

Property Features

AMERON Hamburg Hotel Speicherstadt offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference rooms. A library, tour or ticket assistance, and multilingual staff are also featured at the business-friendly AMERON Hamburg Hotel Speicherstadt. For a fee, parking is available. This 4-star Hamburg hotel is smoke free.

  • 192 guestrooms or units
  • 7 levels
  • 2 buildings
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Built in 2014
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Hamburg (HAM) (12.4 km / 7.7 mi)
  • Train station: Hamburg Central Station (1.5 km / 0.9 mi)
  • Metro station: Messberg U-Bahn (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

AMERON Hamburg Hotel Speicherstadt offers 192 forms of air-conditioned accommodation with a safe and a hairdryer. Flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a shower. This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Cantinetta – This restaurant specialises in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vitality Spa. The spa is equipped with a sauna.

The spa is open daily.

  • Sauna in spa

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation.

This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets: EUR 20 per pet, per day
  • Maximum 1 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

 

  • A city tax of Hamburg is imposed by the city. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation that you received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 20.00 per person (approximately)
  • Self-parking fee: EUR 15 per day
  • Nearby parking fee: EUR 15 per day
  • Pet fee: EUR 20 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • AMERON Hotel Speicherstadt Hamburg
  • AMERON Hotel Speicherstadt
  • AMERON Speicherstadt Hamburg
  • AMERON Speicherstadt

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.