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4.6 out of 5

"Nice hotel in an up and coming area (Hafen City). I always stay here. However, breakfast is very very expensive and not much choice at all. In the eve ... " More

By a verified traveller on Mon 12 Sep 2022

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Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£120* Per night/room 1 Apr - 2 Apr

Comfort Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room Speicherstadt

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite (Speicherstadt View)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite (Hafencity View)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premium Room Hafencity

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at AMERON Hamburg Hotel Speicherstadt. During your stay, you're just a quick walk from Miniatur Wunderland. Features include free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi and wired Internet
  • Enjoy Italian cuisine while dining at cantinetta ristorante
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Within a 15-minute walk of Miniatur Wunderland and Hamburg Cruise Center
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

AMERON Hamburg Hotel Speicherstadt ratings based on 93 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for AMERON Hamburg Hotel Speicherstadt

Everyone (56) Couples (24) Family (7)
4 out of 5
Nice hotel in an up and coming area (Hafen City). I always stay here. However, breakfast is very very expensive and not much choice at all. In the evening, the menu seems to be very selected and unappealing. The bar has a nice atmosphere, but the bar manager needs to stop yelling to the staff across the bar what to do etc... as it's very off putting.

Posted by on 12 Sep 2022

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Comment from Hotel Management

20 Sep 2022 by Jennifer Schönau

Dear guest,thank you for taking the time to rate your stay at the AMERON Hotel Speicherstadt. We are delighted to read you have enjoyed the location of our property. We appreciate your feedback regarding the attitude of the staff and we are very sorry that you could not experience our usual excellent service. We apologize for the inconvenience we have caused and hope to welcome you back soon for your complete satisfaction.Best regards,Jennifer SchönauGeneral Manager

5 out of 5

Posted by on 19 Aug 2023

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Comment from Hotel Management

17 Sep 2023 by Jennifer Schönau

Sehr geehrter Gast,herzlichen Dank für Ihre Bewertung. Wir freuen uns sehr, dass es Ihnen so rundum gut gefallen hat und hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen.Mit besten GrüßenJennifer SchönauGeneral Manager

4 out of 5
Unser Aufenthalt hat uns gut gefallen. Ausser die Betten sind sehr hart und das offene Badezimmer ist gewohnheitsbedürftig.

Posted by on 4 Jul 2023

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Comment from Hotel Management

6 Jul 2023 by Jennifer Schönau

Sehr geehrter Gast,lieben Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im AMERON Hamburg Hotel Speicherstadt zu bewerten. WIr freuen uns sehr darüber, dass es Ihnen insgesamt gut bei uns gefallen hat. Gleichzeitig nehmen wir Ihre Anmerkungen dankend entgegen - vielleicht kommt für Sie bei einer zukünftigen Buchung auch eine unserer Junior Suiten in Frage. In jenen finden Sie ein geschlossenes Badezimmer vor. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit besten Grüßen aus HamburgJennifer SchönauGeneral Manager

5 out of 5

Posted by on 3 Jul 2023

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Comment from Hotel Management

6 Jul 2023 by Jennifer Schönau

Sehr geehrter Gast,herzlichen Dank für Ihre Bewertung zu Ihrem Aufenthalt in unserem Haus. Wir freuen uns sehr, dass es Ihnen bei uns so gut bei uns gefallen hat und hoffen, Sie schon bald wieder bei uns willkommen heißen zu dürfen. Mit besten GrüßenJennifer SchönauGeneral Manager

5 out of 5
Wir waren sehr zufrieden. Gerne wieder.

Posted by on 21 May 2023

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Comment from Hotel Management

22 May 2023 by Jennifer Schönau

Sehr geehrter Gast,herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im AMERON Hamburg Hotel Speicherstadt zu bewerten.Wir freuen uns sehr über Ihre lobenden Worte. Dem gesamten Team wäre es eine Freude, wenn wir Sie schon bald wieder bei uns begrüßen dürften.Mit besten Grüßen,Jennifer Schönau,General Manager

5 out of 5
Hervorragende Lage für die Erkundung von Hamburg (Bushaltestelle vor dem Hotel), Zimmer mit Sicht auf Speicherstadt wählen!, sehr freundliches und hilfsbereites Personal

Posted by on 13 May 2023

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Comment from Hotel Management

15 May 2023 by Jennifer Schönau

Sehr geehrte Gäste, herzlichen Dank für Ihre positive Bewertung zu Ihrem Aufenthalt bei uns.Wie schön, dass es Ihnen bei uns so gut gefallen hat und Sie sich wohlgefühlt haben. Insbesondere die lobenden Worte an unsere Mitarbeiterinnen und Mitarbeiter teilen wir gerne im Team. Mit herzlichen Grüßen aus Hamburg, Jennifer Schönau, General Manager

5 out of 5
Sehr sauber und freundliches Prrsonal. Super Frühstück. Schönes Zimmer. Perfekt für einen Hamburgbesuch.

Posted by on 27 Mar 2023

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Comment from Hotel Management

27 Mar 2023 by Jennifer Schönau

Sehr geehrter Gast,herzlichen Dank für Ihre Bewertung. Wir freuen uns sehr über Ihre lobenden Worte zu Ihrem Aufenthalt in unserem Haus und hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit besten GrüßenJennifer SchönauGeneral Manager

5 out of 5

Posted by on 6 Feb 2023

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Comment from Hotel Management

6 Apr 2023 by Jennifer Schönau

Sehr geehrter Gast,vielen Dank für Ihre Bewertung zu Ihrem Aufenthalt in unserem Haus. Wie schön, dass es Ihnen so gut bei uns gefallen hat. Wir hoffen, Sie schon bald wieder bei uns willkommen heißen zu dürfen. Mit besten GrüßenJennifer SchönauGeneral Manager

4 out of 5
Hilfsbereite Rezeption, freundlicher und kompetenter Service. Sauber. Hotel sehr gut gelegen

Posted by on 25 Jul 2022

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Comment from Hotel Management

25 Jul 2022 by Jennifer Schönau

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt in unserem Haus zu bewerten. Wie schön, dass es Ihnen so gut bei uns gefallen hat und dass dazu vor allem der Service unseres Teams als auch die Lage des Hotels beitragen konnte. Wir würden uns freuen, wenn wir Sie schon bald wieder bei uns willkommen heißen dürften. Mit besten Grüßen Jennifer Schönau General Manager

5 out of 5
Ich fand es sehr schön dort

Posted by on 17 Jun 2022

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Comment from Hotel Management

22 Jun 2022 by Jennifer Schönau

Sehr geehrter Gast, herzlichen Dank für Ihre Bewertung. Es freut uns sehr zu lesen, dass es Ihnen bei uns so gut gefallen hat und wir hoffen, Sie schon bald wieder bei uns willkommen heißen zu dürfen. Mit besten Grüßen aus der Speicherstadt Jennifer Schönau General Manager

About the AMERON Hamburg Hotel Speicherstadt

Location Am Sandtorkai 4, Hamburg, HH 20457

Property Features

AMERON Hamburg Hotel Speicherstadt offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. A rooftop terrace, spa services, and a library are also featured at AMERON Hamburg Hotel Speicherstadt. For a fee, parking is available. This Hamburg hotel is smoke free.

  • 192 guestrooms or units
  • 7 levels
  • 2 buildings
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Built in 2014
  • Deli
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: HafenCity Universität Hamburg Station (0.8 km / 0.5 mi)
  • Metro station: Überseequartier Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

AMERON Hamburg Hotel Speicherstadt offers 192 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Rooms have partially open bathrooms. This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to noon.

Cantinetta ristorante – This restaurant specialises in Italian cuisine and serves breakfast and dinner.

Cantinetta bar – On-site bar. Open selected days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vitality Spa. The spa is equipped with a sauna. The spa is open daily.

  • Sauna in spa

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Pet Policy

  • Pets: EUR 25 per pet, per day
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard and cash.

Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 for adults and from EUR 13 for children
  • Self-parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • AMERON Hotel Speicherstadt
  • AMERON Hotel Speicherstadt Hamburg
  • AMERON Speicherstadt
  • AMERON Speicherstadt Hamburg
  • AMERON Hamburg Speicherstadt
  • Ameron Hamburg Speicherstadt
  • AMERON Hamburg Hotel Speicherstadt Hotel
  • AMERON Hamburg Hotel Speicherstadt Hamburg
  • AMERON Hamburg Hotel Speicherstadt Hotel Hamburg

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.