4.2 out of 5

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Hotel Description

The quiet rooms at ARCOTEL Rubin Hamburg get good marks from our customers. During your stay, you're just a quick walk from Museum of Arts and Crafts Hamburg. You'll find features such as free WiFi in public areas, plus a restaurant and a fitness centre. Built in 2007, this 4.5-star hotel has 217 rooms over 7 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre and bicycles to rent
  • Guests have good things to say about the accommodation for the overall comfort and low noise level
  • Within a 15-minute walk of Moenckebergstrasse and Hamburger Kunsthalle
  • Dogs welcome for a fee

Comfort Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£60 per night

Superior Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

ARCOTEL Rubin Hamburg ratings based on 17 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ARCOTEL Rubin Hamburg

Everyone (10) Couples (2)
4 out of 5
NIce, clean hotel. Only 1 criticism. We arrived early and were told the room wasn’t available which is fine but were not offered anywhere to leave our bags.

Posted by on 15 Apr 2019

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Comment from Hotel Management

23 Apr 2019 by the ARCOTEL Rubin Hamburg team

Dear guest, thank you very much for your positive review. We are more than glad that you were satisfied with your stay and that you liked our cleanliness. We sincerely regret that our luggage service was not offered to you. We do have a luggage room, in which we store the luggage for our guests. Thank you for your feedback - we will discuss this topic in order to make sure that this service will be offered to our guests. We would love to welcome you back one day, the ARCOTEL Rubin Hamburg team

4 out of 5

Posted by on 8 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by das ARCOTEL Rubin Hamburg Team

Moin lieber Gast, wir freuen uns, dass Sie sich die Zeit genommen haben, uns Ihre nette Bewertung zu hinterlassen. Bis hoffentlich bald wieder, das ARCOTEL Rubin Hamburg Team

4 out of 5

Posted by on 11 Jun 2019

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Comment from Hotel Management

13 Jun 2019 by ARCOTEL Rubin Hamburg team

Dear guest, thank you for your 4star rating! We are glad you enjoyed your stay! We look forward to welcoming you back in Hamburg. Best regards, the ARCOTEL Rubin Hamburg team

5 out of 5
Ein super tolles Hotel und sehr leckeres Frühstücksbuffet. Wir werden Sie gerne weiterempfehlen und selber immer wieder gerne kommen.

Posted by on 1 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by das ARCOTEL Rubin Hamburg Team

Moin lieber Gast, wow - was für eine tolle Bewertung und welch freundliche Worte von Ihnen! Wir freuen uns wahnsinnig, dass Sie mit Ihrem Aufenthalt bei uns rundum zufrieden waren und dass wir Sie von unserem großen Frühstücksbuffet überzeugen konnten. Es ist schön zu lesen, dass unser Hotel Ihren Erwartungen gerecht werden konnte, dass Sie eine gute Zeit bei uns hatten und uns auch künftig wieder besuchen werden. Wir können Ihren nächsten Besuch jetzt schon kaum erwarten! Bis hoffentlich ganz bald wieder, das ARCOTEL Rubin Hamburg Team

3 out of 5
Unser Aufenthalt war schön. Das Hotel ist zentral gelegen, doch hatten wir ein Zimmer in Richtung Strasse. Der Strassenlärm war nachts bei geöffnetem Fenster extrem gut zu hören! Der Fahrradverleih direkt an der Rezeption ist cool. Die Räder sind frisch gepumpt und gut gewartet!

Posted by , from Schweiz on 12 May 2018

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Comment from Hotel Management

16 May 2018 by das ARCOTEL Rubin Hamburg Team

Moin Moin liebe Inga, herzlichen Dank für Ihre Bewertung und Ihr Feedback. Es freut uns zu lesen, dass Ihnen unsere Lage gefallen hat und Sie viel Spaß mit den Fahrrädern hatten. Unsere Zimmer liegen zu allen Seiten unseres Hotels heraus, fragen Sie doch bei Ihrer nächsten Buchung nach einem Zimmer nach hinten schauend oder in den Innenhof, so ist auch das nächtigen mit offenem Fenster möglich. Bis hoffentlich bald wieder, das ARCOTEL Rubin Hamburg Team

5 out of 5
Sehr schönes Hotel mit gutem Preis- Leistungsverhältnis. Ist direkt neben der U-Bahn und super gelegen.

Posted by , from Zürich on 10 May 2018

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Comment from Hotel Management

14 May 2018 by das ARCOTEL Rubin Hamburg Team

Moin Moin lieber Riccardo, vielen Dank für Ihren Aufenthalt im ARCOTEL Rubin und Ihr tolles Feedback. Wir haben uns sehr gefreut! Kommen Sie bald wieder! Liebe Grüße, das ARCOTEL Rubin Hamburg Team

4 out of 5
Wir sind erst spät angekommen, schnelles check-in und dann die grosse Überraschung - wir haben einen upgrade auf eine Suite bekommen. Darüber haben wir uns sehr gefreut. Das Frühstück war auch sehr vielfältig und liess keine Wünsche offen. Gerne kommen wir wieder!

Posted by , from Zürich on 11 Apr 2018

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Comment from Hotel Management

18 Apr 2018 by das ARCOTEL Rubin Hamburg Team

Moin Moin liebe Jacky, vielen herzlichen Dank für Ihre positive Bewertung und Ihr ehrliches Feedback. Wir freuen uns sehr zu lesen, dass Sie mit unserem Rezeptionspersonal vollkommen zufrieden waren und dass Sie sich über Ihr Upgrade gefreut haben. Wir können Ihren nächsten Besuch jetzt schon kaum erwarten! Bis hoffentlich ganz bald wieder, das ARCOTEL Rubin Hamburg Team

4 out of 5
Für Städtetrip gute Lage, nicht weit entfernt von UBahn und Bahnhof. Gutes Frühstück!

Posted by on 26 Mar 2018

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Comment from Hotel Management

28 Mar 2018 by ARCOTEL Rubin Hamburg Team

Lieber Gast, vielen Dank für Ihre durch und durch positive Bewertung und die Zeit, die Sie sich hierfür genommen haben. Es freut uns sehr, dass Sie die Zeit bei uns in vollen Zügen genießen konnten und würden uns sehr freuen, Sie bald wieder einmal bei uns begrüßen zu dürfen. Mit hanseatischen Grüßen aus St. Georg, das ARCOTEL Rubin Hamburg Team

4 out of 5

Hotel in guter Lage

sauberes gutes Hotel in sehr guter Lage. Preis - Leistung ist OK und die Angestellten sehr hilfsbereit.

Posted by on 11 Feb 2018

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Comment from Hotel Management

14 Feb 2018 by das ARCOTEL Rubin Hamburg Team

Moin Moin lieber Gast, wir möchten uns herzlichst bei Ihnen für Ihre positive Bewertung bedanken. Es freut uns sehr zu lesen, dass Sie mit unserer Sauberkeit, Lage sowie mit unserem Personal sehr zufrieden waren und hoffen, Sie zukünftig erneut bei uns begrüßen zu dürfen. Mit den besten Grüßen, das ARCOTEL Rubin Hamburg Team

4 out of 5
Gutes Hotel ; nettes zuvorkommendes Personal ; sehr gutes Frühstück; Lage Nähe HB ideal für alle Stadt Teile da alle ÖV Linien sich hier kreuzen .

Posted by on 12 Jan 2018

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Comment from Hotel Management

19 Jan 2018 by das ARCOTEL Rubin Hamburg Team

Moin Moin lieber Gast, wir bedanken uns vielmals für Ihre positive Bewertung und freuen uns über Ihre netten Worte! Es ist schön zu lesen, dass Sie mit Ihrem Aufenthalt bei uns sehr zufrieden waren und auch unsere Lage Ihnen zugesagt hat. Kommen Sie bald wieder! Mit RUBINösen Grüßen, das ARCOTEL Rubin Hamburg Team

About the ARCOTEL Rubin Hamburg

Location Steindamm 63, Hamburg, HH 20099

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3854 square feet (358 square metres). A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly ARCOTEL Rubin Hamburg. Parking is available for a fee. This 4.5-star Hamburg hotel is smoke free.

  • 1 building
  • 217 guestrooms or units
  • 7 levels
  • 3854 sq ft of conference space
  • 358 sq. m of conference space
  • Built in 2007
  • Dining venue
  • Bar or lounge
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Hamburg (HAM) (10.8 km / 6.7 mi)
  • Train station: Hamburg Central Station (1.9 km / 1.2 mi)
  • Metro station: Lohmuhlenstrasse U-Bahn (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

ARCOTEL Rubin Hamburg offers 217 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

ARCOTEL Rubin Hamburg has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Segway rental/tour nearby
  • Bicycle rentals on site
  • Sailing nearby

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available
  • Parking height restrictions apply
  • Debit cards

Fees

 

  • A city tax of Hamburg is imposed by the city. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation that you received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 19 per person (approximately)
  • Self-parking fee: EUR 18.00 per night
  • Pet fee: EUR 15 per pet, per night
  • Rollaway bed fee: EUR 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ARCOTEL Rubin Hamburg Hotel
  • ARCOTEL Rubin Hotel
  • ARCOTEL Rubin Hamburg
  • ARCOTEL Rubin
  • Arcotel Rubin Hotel Hamburg

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.