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4.3 out of 5

"NIce, clean hotel. Only 1 criticism. We arrived early and were told the room wasn’t available which is fine but were not offered anywhere to leave our ... " More

By a verified traveller on Mon 15 Apr 2019

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Comfort Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£76* Per night/room 30 Apr - 1 May

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at ARCOTEL Rubin Hamburg. During your stay, you'll be connected to the convention centre and just a quick walk from Museum of Arts and Crafts Hamburg. You'll find features such as free WiFi in public areas, plus a bar and a coffee shop/café. Built in 2007, this 4.5-star hotel has 217 rooms over 7 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with flat-screen TVs, desks and laptop-compatible safes
  • Free WiFi
  • Grab something to eat at the coffee shop/café or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have great things to say about the comfortable guestrooms and the value of their stay
  • 10 minutes by foot from Moenckebergstrasse and a 4-minute drive from Miniatur Wunderland
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

ARCOTEL Rubin Hamburg ratings based on 29 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for ARCOTEL Rubin Hamburg

Everyone (19) Couples (3) Family (2)
4 out of 5
NIce, clean hotel. Only 1 criticism. We arrived early and were told the room wasn’t available which is fine but were not offered anywhere to leave our bags.

Posted by on 15 Apr 2019

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Comment from Hotel Management

23 Apr 2019 by the ARCOTEL Rubin Hamburg team

Dear guest, thank you very much for your positive review. We are more than glad that you were satisfied with your stay and that you liked our cleanliness. We sincerely regret that our luggage service was not offered to you. We do have a luggage room, in which we store the luggage for our guests. Thank you for your feedback - we will discuss this topic in order to make sure that this service will be offered to our guests. We would love to welcome you back one day, the ARCOTEL Rubin Hamburg team

4 out of 5

Posted by on 8 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by das ARCOTEL Rubin Hamburg Team

Moin lieber Gast, wir freuen uns, dass Sie sich die Zeit genommen haben, uns Ihre nette Bewertung zu hinterlassen. Bis hoffentlich bald wieder, das ARCOTEL Rubin Hamburg Team

3 out of 5
Die Lage des Hotels ist sehr gut, das Personal an der Reception resp. Bar nett.

Posted by , from Schweiz on 7 Oct 2020

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Comment from Hotel Management

27 Oct 2020 by Arcotel Rubin Team

Vielen Dank für Ihre Bewertung. Sie ist für uns sehr wichtig!

4 out of 5

Posted by on 21 Sep 2020

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Comment from Hotel Management

23 Sep 2020 by ARCOTEL Rubin Team

Moin Moin lieber Gast, herzlichen Dank dafür, dass Sie bei uns waren und uns so positiv bewertet haben. Auf ein baldiges Wiedersehen würden wir uns sehr freuen. Das ARCOTEL Rubin Hamburg Team

5 out of 5
Sehr gepflegtes Hotel. Ist seine 4 Sterne Wert. Sehr freundliches Personal. Gute Ausstatung der Zimmer. Nah an der U Bahn ca. 2 Minuten Fussweg. Gute Lage Einfach alles Top. Sehr zu empfehlen.

Posted by , from Ittigen, Schweiz on 14 Sep 2020

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Comment from Hotel Management

23 Sep 2020 by ARCOTEL Rubin Team

Moin Moin lieber Gast, vielen Dank für Ihren Aufenthalt im ARCOTEL Rubin Hamburg und Ihr tolles Feedback. Wir haben uns sehr gefreut! Kommen Sie bald wieder! Liebe Grüße, das ARCOTEL Rubin Hamburg Team

4 out of 5

Posted by on 4 Aug 2020

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Comment from Hotel Management

26 Aug 2020 by Arcotel Rubin Team

Lieber Gast, vielen dank für Ihre Bewertung. Ihr ARCOTEL Rubin Hamburg Team

5 out of 5

Posted by on 14 Mar 2020

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5 out of 5
Ist mein Lieblings Hotel geworden. Nettes Personal super leckeres Frühstücksbuffet.

Posted by on 9 Mar 2020

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5 out of 5

Posted by on 10 Feb 2020

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4 out of 5

Posted by on 4 Dec 2019

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About the ARCOTEL Rubin Hamburg

Location Steindamm 63, Hamburg, HH 20099

Property Features

There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3854 square feet (358 square metres). Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly ARCOTEL Rubin Hamburg. Parking is available for a fee. This 4.5-star Hamburg hotel is smoke free.

  • 1 building
  • 217 guestrooms or units
  • 7 levels
  • 3854 sq ft of conference space
  • 358 sq. m of conference space
  • Built in 2007
  • Bar or lounge
  • Coffee shop
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Hamburg Airport (HAM) (10.9 km / 6.8 mi)
  • Train station: Hamburg (ZMB-Hamburg Central Train Station) (1.1 km / 0.7 mi)
  • Metro station: Lohmuhlenstrasse U-Bahn (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

ARCOTEL Rubin Hamburg offers 217 forms of accommodation with laptop-compatible safes and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Satellite channels
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sailing nearby
  • Segway rental/tour nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Self-parking fee: EUR 18.00 per night
  • Pet fee: EUR 15 per pet, per night
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ARCOTEL Rubin
  • ARCOTEL Rubin Hamburg
  • ARCOTEL Rubin Hotel
  • ARCOTEL Rubin Hotel Hamburg
  • ARCOTEL Rubin Hamburg Hotel
  • ARCOTEL Rubin Hamburg Hotel
  • ARCOTEL Rubin Hamburg Hamburg
  • ARCOTEL Rubin Hamburg Hotel Hamburg

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.