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4.3 out of 5

"Great location, comfortable hotel and rooms, bathroom's very nice. " More

By a verified traveller on Sat 13 Oct 2018

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Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£79* Per night/room 26 May - 27 May

Comfort Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Room, 1 Double Bed (Comfort Plus)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Hotel St. Raphael. During your stay, you're just a quick walk from Museum of Arts and Crafts Hamburg. You'll find features such as free WiFi in public areas, plus a gym and a bar.

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute drive from Hamburg City Hall and a few minutes from Miniatur Wunderland

Best Western Plus Hotel St. Raphael ratings based on 27 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Hotel St. Raphael

Everyone (15) Business (1) Couples (7)
4 out of 5
Great location, comfortable hotel and rooms, bathroom's very nice.

Posted by on 13 Oct 2018

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Comment from Hotel Management

17 Oct 2018 by Britta Mietzner

Thank you very much for your nice assessment. We are happy that you enjoyed your stay.

5 out of 5
Très bonne accueil, superbe personnel, belle hôtel. Très confortable

Posted by on 7 Aug 2023

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Comment from Hotel Management

19 Sep 2023 by Britta Mietzner

Thank you very much for your nice review.

4 out of 5

Posted by on 17 Jul 2023

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Comment from Hotel Management

4 Aug 2023 by Britta Mietzner

Thank you very much for your review.

5 out of 5
Super freundliches Personal, perfekte Lage für Zugreisen, Zentrum in Fußgehreichweite, tolles Frühstücksbuffet

Posted by on 28 Nov 2022

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Comment from Hotel Management

13 Dec 2022 by Britta Mietzner

Herzlichen Dank für Ihre tolle Bewertung. Wir freuen uns, dass Sie sich bei uns wohl gefühlt haben und begrüßen Sie auch gerne bei Ihrem nächsten Besuch in Hamburg wieder in unserem Haus.

4 out of 5

Posted by on 19 Jun 2022

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4 out of 5
Sijainti on erinomainen. S-ja U- junien asemat samoin kuin monien bussien pysäkit lyhyen kävelymatkan päässä. Hyvä aamiainen (ei kuulunut tosin hintaan).

Posted by on 17 Feb 2020

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Comment from Hotel Management

21 Feb 2020 by Britta Mietzner

Unfortunately we don't speak your language, but would like to thank you for the great review.

4 out of 5
Sijainti lähellä rautatieasemaa, siisti, hyvä aamiainen, hyvät suihkut ja hanat. Hissi voisi olla nopeampi.

Posted by on 5 Dec 2019

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Comment from Hotel Management

10 Dec 2019 by Britta Mietzner

Unfortunately we do not speak your language but thank you for your good rating. looking forward to welcoming you again soon.

4 out of 5
Yövyimme 3 yötä hotellissa. Sijainti hyvä, noin 10min kävelymatka päärautatieasemalle. Huone sijaitsi toisessa kerroksessa kadun puolella eikä liikenteen melu häirinnyt. Perusmukava ja siisti huone. Ystävällinen henkilökunta.

Posted by on 13 Nov 2019

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Comment from Hotel Management

21 Nov 2019 by Britta Mietzner

Unfortunately, we do not speak your language, but thank you for the good review. We look forward to welcoming you back to our house on your next visit to Hamburg.

4 out of 5
Sauber, sehr freundliches Personal, gutes Frühstück, supper Lage.

Posted by on 10 Oct 2019

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Comment from Hotel Management

20 Oct 2019 by Britta Mietzner

Herzlichen Dank für Ihre tolle Bewertung. Wir freuen uns, dass es Ihnen bei uns gefallen hat.

4 out of 5
Ruhiges Zimmer hinten raus. Gross und sauber. Safe und wlan vorhanden

Posted by on 3 Sep 2019

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Comment from Hotel Management

6 Sep 2019 by Britta Mietzner

Vielen Dank für Ihre gute Bewertung. Wir freuen uns, dass Sie sich bei uns wohl gefühlt haben.

About the Best Western Plus Hotel St. Raphael

Location Adenauerallee 41, Hamburg, HH 20097

Property Features

As a guest of Best Western Plus Hotel St. Raphael, you'll find a fitness centre, a terrace, and tour or ticket assistance. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Best Western Plus Hotel St. Raphael also features multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby. Parking is available for a fee.

  • 1 building
  • 118 guestrooms or units
  • 5 levels
  • Conference rooms
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Locker space
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Train station: Hamburg Central Station (0.8 km / 0.5 mi)
  • Metro station: South Central U-Bahn (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Hotel St. Raphael offers 118 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Bar – On-site bar. Open selected days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • One child stays free
  • Service animals are allowed
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Self-parking fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Hotel St. Raphael
  • Best Western Plus Hotel St. Raphael Hamburg
  • Best Western Plus St. Raphael
  • Best Western Plus St. Raphael Hamburg
  • Best Western St. Raphael
  • Hamburg Best Western
  • Best Western St Raphael
  • Best Plus St Raphael Hamburg
  • Best Western Plus Hotel St. Raphael Hotel
  • Best Western Plus Hotel St. Raphael Hamburg
  • Best Western Plus Hotel St. Raphael Hotel Hamburg

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.