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Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Cityhotel Monopol. During your stay, you're just a quick walk from Reeperbahn. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. Built in 1964, this 3.5-star hotel has 82 rooms over 5 floors. Enjoy your stay with amenities like an LED TV and WiFi in each room.

  • All rooms offer LED TVs, room service (during limited hours) and showers
  • Free WiFi in some public areas
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • WiFi for a fee
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have great things to say about the beds and the breakfast
  • Steps from Reeperbahn and Operettenhaus
  • Pets welcome for a fee

Economy Room, Private Bathroom

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Comfort Single Room

Bed Count 1 Double Bed Maximum Occupancy 1 Max

New Years Special

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Comfort Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Cityhotel Monopol ratings based on 14 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cityhotel Monopol

Everyone (9) Couples (3) Family (1)
5 out of 5

Posted by on 31 Dec 2019

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Comment from Hotel Management

5 Jan 2020 by T.Tolksdorf

Vielen Dank für Ihre Bewertung. wir freuen uns, dass Sie sich bei uns wohlgefühlt haben. Freundliche Grüße vom gesamten Monopol Team

4 out of 5
Lage ist hervorragend unweit vom hafen und von der reeperbahn. Super preis leistung verhältnis.

Posted by on 27 Nov 2019

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Comment from Hotel Management

30 Nov 2019 by Tolksdorf

Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Sie sich bei uns wohlgefühlt haben. Freundliche Grüße vom gesamten Monopol Team

5 out of 5
Wir hatten ein tolles Zimmer, konnten sogar die Hafenkräne und die Elbphilarmonie sehen. Alles war einwandfrei sauber und die Leute an der Rezeption waren auffallend herzlich und freundlich. Einzige kleine Anregung: Ein kleiner Kühlschrank auf dem Zimmer wäre top. Aber wenn man weiß, dass es keinen gibt, kann man sich auch damit arrangieren :-)

Posted by on 26 Oct 2019

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Comment from Hotel Management

29 Oct 2019 by Doris Friedrichs

Sehr verehrter Gast, wir freuen uns, dass es Ihnen beiuns gefallen hat und freuen uns auf ein Wiedersehen! Mit freundlichen Grüßen

4 out of 5
Die Lage des Hotels ist für eine Städtetour sehr gut. Fischmarkt und Landungsbrücken fußläufig nur 10 min entfernt, eine U-Bahn Station in der Nähe. Viele Kneipen,Theater (u.a. Schmidts Tivoli ) direkt am Hotel. Ruhig ist es daher natürlich nicht, man ist halt mitten im Geschehen.

Posted by on 25 Sep 2019

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Comment from Hotel Management

2 Oct 2019 by Tolksdorf

Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Sie sich bei uns wohlgefühlt haben. Freundliche Grüße vom Monopol Team

4 out of 5
Die Lage ist super. Im Zimmer roch es anfangs nach Zigarettenrauch.

Posted by on 25 Sep 2019

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Comment from Hotel Management

2 Oct 2019 by Tolksdorf

Vielen Dank für Ihre Bewertung. Freundliche Grüße vom Monopol Team

5 out of 5
C'était génial, au coeur de St-Pauli et une chambre hyper calme ! Propreté au top, ainsi que le service - franchement, on a passé un super moment!

Posted by on 30 Jul 2019

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Comment from Hotel Management

2 Aug 2019 by T. Tolksdorf

Merci beaucoup

2 out of 5

Posted by on 16 May 2019

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Comment from Hotel Management

31 May 2019 by T. Tolksdorf

Vielen Dank für Ihre Bewertung. Bitte teilen Sie uns mit, was Ihnen nicht gefallen hat, damit wir unseren Service verbessern können.

4 out of 5
Très bien situé. Agréable pour un séjour de quelques jours

Posted by on 16 May 2019

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Comment from Hotel Management

31 May 2019 by T. Tolksdorf

Merci Beaucoup

4 out of 5
Das Hotel liegt auf der Repperbahn. Für einen Städtetrip stellt es einen perfekten Ausgangspunkt dar. Vieles lässt sich zu Fuß erreichen. Ansonsten sind die öffentlichen Verkehrsmittel unmittelbar vor der Haustür. Die Zimmer sind einfach gehalten und sauber. Unser Zimmer lag zum Hof, daher kein Lärm der partymeile zu hören. Das Frühstück ist empfehlenswert, für jeden Geschmack etwas dabei, und absoluter Pluspunkt ist, dass die Getränke inbegriffen sind. Zusammengefasst für eine Städtereise absolut zu empfehlen uns wir würden es wieder buchen.

Posted by , from Karlsruhe on 19 Mar 2019

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Comment from Hotel Management

27 Mar 2019 by Thomas Tolksdorf

Vielen Dank für Ihre Bewertung. Wir freuen uns Sie wieder bei uns begrüßen zu dürfen

5 out of 5

Posted by on 21 Feb 2019

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Comment from Hotel Management

30 Apr 2019 by Doris Friedrichs

Sehr geehrter Gast, vielen Dank für Ihr tolles Feddback! mit freundlichen Grüßen

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Cityhotel Monopol. Parking is available for a fee. This 3.5-star Hamburg hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 5 levels
  • Built in 1964
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Hamburg (HAM) (20.4 km / 12.7 mi)
  • Train station: Holstenstraße Station (2.1 km / 1.3 mi)
  • Metro station: St. Pauli U-Bahn (0.4 km / 0.2 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Cityhotel Monopol offers 82 forms of accommodation with a safe and a hairdryer. LED televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom

Food & Drink

Bar Restaurant Monopol – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Roll-in shower

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 10 per pet, per night
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Contactless check-out is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.

  • Property is cleaned with disinfectant
  • One child stays free
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Online Penalty Collection
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: EUR 5.00 per 24-hour period (rates may vary)
  • Self-parking fee: EUR 10 per night
  • Nearby parking fee: EUR 15 per day
  • Pet fee: EUR 10 per pet, per night
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cityhotel Monopol
  • Cityhotel Monopol Hamburg
  • Cityhotel Monopol Hotel
  • Cityhotel Monopol Hotel Hamburg
  • Cityhotel Monopol Hotel
  • Cityhotel Monopol Hamburg
  • Cityhotel Monopol Hotel Hamburg

You should know

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.