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Hotel Description

The spacious rooms at east Hotel Hamburg get high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Reeperbahn. Enjoy features like free WiFi in public areas, plus 3 bars and a full-service spa. Built in 2004, this 4.5-star hotel has 129 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and a minibar in each room.

  • Air-conditioned rooms with iPod docking stations, minibars and room service (during limited hours)
  • Free WiFi and wired Internet
  • Enjoy sushi while dining at East Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with massages at Body & Soul
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre and a sauna
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Steps from Reeperbahn and 4 minutes on foot from Operettenhaus
  • Airport shuttle service available for a fee
  • Pets welcome for a fee

Medium Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£91* Per night/room 20 Jul - 21 Jul

Large Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Loft

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Extra-Large Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Extra-Extra-Large Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

east Hotel Hamburg ratings based on 44 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for east Hotel Hamburg

Everyone (14) Couples (18) Family (2) Friends (8)
5 out of 5

Posted by on 3 Feb 2020

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4 out of 5
Sehr spannendes Design, tolles Bett. Wir haben hervorragend geschlafen. Das Lichtkonzept war für unseren Geschmack etwas zu dunkel.

Posted by on 27 Jan 2020

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5 out of 5

Posted by on 24 Dec 2019

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3 out of 5
Just ok, far below my expectations Restaurant is quite ok

Posted by on 16 Dec 2019

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4 out of 5
Die Unterkunft war designmässig toll. Betten sind sehr bequem und auch sonst viele Annehmichkeiten. Nur gibt es auch unpraktische Dinge. Das Licht ist nicht dort wo der Spiegel ist. Das Waschbecken sieht zwar ultramodern aus, ist aber total unpraktisch. Handtuchhalter nicht beim Waschbecken. Das sind jedoch Kleinigkeiten.

Posted by on 4 Sep 2019

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Comment from Hotel Management

9 Oct 2019 by east Guest Relations Team

Lieber Gast, danke für Ihre lieben Worte! Wir freuen uns riesig, dass Sie sich bei uns sehr wohlgefühlt haben und unser Team Ihnen einen schönen Aufenthalt bereiten konnte. Schade, dass wir Sie nicht vollständig von unserem Design Konzept überzeugen konnten. Kommen Sie uns gerne bald wieder besuchen und probieren Sie eines unserer neuen Loft oder Studio Zimmer mit einem anderem Design Konzept aus. Herzliche Grüße aus dem east, east Guest Relations Team

5 out of 5

Posted by on 19 Aug 2019

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Comment from Hotel Management

6 Sep 2019 by Guest Relations Team

Dear Guest, Thank you very much for your stay at our hotel and your great feedback. We are more than happy that you have enjoyed your time with us and we are looking forward to welcome you back again. Kind regards, Your Guest Relations Team

4 out of 5

Posted by on 12 Aug 2019

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Comment from Hotel Management

15 Aug 2019 by Guest Relations Team

Dear Guest, we would like to thank you for your review. It is great to see that you have enjoyed a pleasant time with us. We look forward to welcoming you back again. Kind regards, Your Guest Relations Team

5 out of 5

Posted by on 31 Jul 2019

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3 out of 5

Posted by on 18 Jul 2019

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Comment from Hotel Management

22 Jul 2019 by Guest Relation Team

Dear Guest, thank you for your feedback. We are looking forward to welcome you again. Your Guest Relation Team

5 out of 5

Posted by on 30 Jun 2019

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Comment from Hotel Management

4 Jul 2019 by Guest Relation Team

Dear Guest, thank you for your kind feedback. We are Looking forward to welcome you again. Kind regards Your Guest Relation Team

Property Features

East Hotel Hamburg offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business centre on site. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference rooms. Spa services, a terrace, and tour or ticket assistance are also featured at the luxury east Hotel Hamburg. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4.5-star Hamburg hotel is smoke free.

  • 129 guestrooms or units
  • 3 levels
  • 3 bars or lounges
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 2004
  • Dining venue
  • Coffee shop
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Hamburg (HAM) (20.3 km / 12.6 mi)
  • Train station: Holstenstraße Station (1.9 km / 1.2 mi)
  • Metro station: St. Pauli U-Bahn (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

East Hotel Hamburg offers 129 forms of air-conditioned accommodation with iPod docking stations and minibars. Beds feature premium bedding. Guests can surf the web using complimentary wired and wireless Internet access. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (limited hours)
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11 AM and at the weekend from 7 AM to 1 PM.

East Restaurant – This restaurant specialises in sushi and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Casino nearby
  • Sailing nearby

Spa Services

Body & Soul has 3 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna.

The spa is open daily.

  • Sauna in spa
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 25 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Contactless check-out is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.Contactless check-out is available.

  • Property is cleaned with disinfectant
  • One child stays free
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • No gap period between guests' stays
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 59.00 per vehicle (one way)
  • Self-parking fee: EUR 18 per day
  • Pet fee: EUR 25 per pet, per day
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • East Hamburg
  • East Hotel Hamburg
  • east Hotel
  • east Hotel Hamburg Hotel
  • east Hotel Hamburg Hamburg
  • east Hotel Hamburg Hotel Hamburg

You should know

  • East Hotel Hamburg offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.