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Fraser Suites Hamburg

5-star property
Rödingsmarkt 2, Hamburg, 020 3788 4841
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4.4 out of 5
Excellent!
See all 16 ebookers Reviews

Points Of Interest

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Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£146* Per night/room 12 May - 13 May

Executive Suite, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Suite, 1 Bedroom (Signature)

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Fraser Suites Hamburg's great location gets high marks from our customers. During your stay, you're just a quick walk from Miniatur Wunderland. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests speak favourably about the area's walkability and the helpful staff
  • Within a 15-minute walk of Hamburg City Hall and Miniatur Wunderland
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Fraser Suites Hamburg ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fraser Suites Hamburg

Everyone (7) Couples (7) Family (1)
5 out of 5
We were very satisfied with the hotel. However, the restaurant is very overpriced.

Posted by on 19 Oct 2023

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Comment from Hotel Management

5 Nov 2023 by Justyna Jargon

Dear Adrian, We are very pleased to read that you were satisfied with our facilities and services and enjoyed your stay. It is our pleasure to share your comments on our hotel meeting. Thank you for the feedback regarding the restaurant.The specific matters that you have pointed out, we have raised with the concerned department heads. We hope to welcome you back in the near future. Best regards from Hamburg, Justyna Jargon, Front Office

5 out of 5

Posted by on 27 Sep 2023

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5 out of 5
Sehr gut platzierz. Super zimmer.

Posted by , from Richterswil on 12 Aug 2022

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Comment from Hotel Management

27 Aug 2022 by Fabian Lehmann - Front Office Manager

Lieber Walter,vielen Dank für Ihre überaus positive Bewertung Ihres Aufenthaltes.Es freut uns sehr zu lesen, dass Sie Ihre Zeit bei uns genießen konnten und ich teile gerne Ihre freundlichen Worte mit dem Team. Lob ist immer auch ein großer Motivator unser Streben nach Service Excellenz weiter voranzutreiben und jedem Gast den bestmöglichen Aufenthalt zu bescheren.Wir freuen uns Sie entsprechend bald wieder bei uns begrüßen zu dürfen.Mit herzlichen Grüßen

5 out of 5
Sehr schönes und sauberes Hotel, perfekte Lage, nettes Personal

Posted by on 29 Jul 2022

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5 out of 5
Die hervorragende Küche. Die Auswahl ist allerdings begrenzt und leider gibt es keine kleineren Portionen.Der Frühstücksservice ist etwas problematisch (nie die ganze Bestellung zum vornherein vorhanden, ein Spiegelei wie aus dem Kühlschrank).

Posted by on 14 Oct 2021

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Comment from Hotel Management

29 Nov 2021 by Elena Kehr

Lieber Karl Rudolf, herzlichen Dank, dass Sie sich die Zeit genommen haben, um uns Ihre Eindrücke zu Ihrem vergangenen Aufenthalt im Fraser Suites mitzuteilen. Gerne geben wir Ihr Feedback an unser Restaurantteam weiter, denn nur mit dem ehrlichen Feedback unserer Gäste, können wir unseren Service stets vergessen. Bis zum nächsten Mal in unserer schönen Hansestadt, Elena Kehr Front Office Supervisor

4 out of 5

Posted by on 8 Sep 2020

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Comment from Hotel Management

11 Sep 2020 by Elena Kehr Front Office Supervisor

Lieber Gast, herzlichen Dank, dass Sie sich die Zeit für Ihre gute Bewertung genommen haben. Wir freuen uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat und hoffen Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße aus der schönen Hansestadt,

4 out of 5

Posted by on 26 Feb 2020

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Comment from Hotel Management

26 Feb 2020 by Elena Kehr Front Office Supervisor

Dear guest, Thank you for your great feedback. Hope to welcome you back soon at Frase Suites Hamburg. Best regards,

5 out of 5
Hotelli oli hyvin tyylikäs ja miljööltään upea. Sijainti oli erinomainen - lentokentältä pääsi S1-junalla melkein viereen, ja myös U-bahn-asema oli aivan vieressä. Raatihuonelle (Rathaus) oli lyhyt kävelymatka. Huoneemme oli viihtyisä ja riittävän tilava kahdelle; kylpyhuone oli suorastaan iso. Henkilökunta oli iloista, ystävällistä ja avuliasta. Aamiainen ei kuulunut yöpymispakettiimme, mutta söimme aamiaisen yhtenä aamuna ja se oli erinomainen (hinta 20 e per nenä). Ravintolaa emme testanneet, mutta baari oli upea ja juomavalikoima erittäin laaja. Drinkkilista oli suorastaan mykistävä. Voin lämpimästi suositella tätä hotellia!

Posted by on 18 Dec 2019

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Comment from Hotel Management

28 Dec 2019 by Robert Wenk Assistant front office manager

Dear Guest, thank you for your great rating of our hotel. We hope to welcome you soon again.

3 out of 5
Küche sehr gut. Räumlichkeit gut. Geschirr schlecht gespült, nachtwäsche lag irgendwo

Posted by on 16 Aug 2019

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5 out of 5
Ganz neues und top ausgestattetes Hotel. Neuestes Interieur

Posted by on 13 Jul 2019

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Comment from Hotel Management

21 Jul 2019 by Alexander Möller - Operations Manager

Moin Moin aus Hamburg. vielen Dank für die Zeit, die Sie sich genommen haben, um Ihrem Aufenthalt im Fraser Suites Hamburg zu bewerten. Wir bedanken uns für die sehr gute Bewertung, die sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Alexander Möller Operations Manager

About the Fraser Suites Hamburg

Location Rödingsmarkt 2, Hamburg, 20459

Renovations + Closures

The following facilities or services will be unavailable from March 27 2024 to May 19 2024 (dates subject to change):

  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)

Property Features

Fraser Suites Hamburg offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. There's a restaurant on site. Business amenities include a 24-hour business centre and 3 meeting rooms. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Spa services, a library, and tour or ticket assistance are also featured at the luxury Fraser Suites Hamburg. This 5-star Hamburg hotel is smoke free.

  • 154 guestrooms or units
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Michaeliskirche Hamburg Station (0.8 km / 0.5 mi)
  • Metro station: Rodingsmarkt U-Bahn (0.1 km / 0.1 mi)

Room Amenities

Fraser Suites Hamburg offers 154 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Beds feature Egyptian cotton sheets and down duvets. Smart televisions are featured in guestrooms. Bathrooms include baths or showers, dressing gowns, slippers and hairdryers. This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • Smart television
  • Espresso maker
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Bath or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Fraser Suites Hamburg has a restaurant on site.

The Restaurant – On-site restaurant. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna. The spa is equipped with a sauna. The spa is open daily.

  • Sauna in spa

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 35 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 32 per person
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fraser Suites Hamburg Hotel
  • Fraser Suites
  • Fraser Suites Hamburg Hotel
  • Fraser Suites Hamburg Hamburg
  • Fraser Suites Hamburg Hotel Hamburg

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.