4.1 out of 5

"The bathrooms are small which is the only downside of the place. The staff very friendly and they speak English which made things much easier. " More

By a verified traveller on Wed 11 Apr 2018

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Hotel Description

Our customers tell us that they enjoy the comfortable rooms at Generator Hamburg. During your stay, you're just a quick walk from Hamburger Kunsthalle. Enjoy features like a bar, a coffee shop/café and a nightclub. Built in 2011, this 2-star hostel has 161 rooms over 7 floors. Each room includes amenities such as free WiFi.

  • Free WiFi
  • Grab something to eat at the coffee shop/café or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities and multilingual staff
  • On-site recreation includes bicycles to rent
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Within a 10-minute walk of Hamburger Kunsthalle and Moenckebergstrasse

Female Only, Bed in a 6 Bed Female Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Bed in 4 Bed Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Bed in a 6 Bed Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Bed in a 8 Bed Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Single Room, 1 Single Bed, Ensuite

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Generator Hamburg ratings based on 20 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Generator Hamburg

Everyone (15) Couples (2) Friends (1)
4 out of 5
The bathrooms are small which is the only downside of the place. The staff very friendly and they speak English which made things much easier.

Posted by on 11 Apr 2018

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Comment from Hotel Management

16 Apr 2018 by Genlove

Hallo! Thank you for sharing your experience at Generator Hamburg. We are glad to hear that you enjoyed the city and your stay with us. We hope to see you again in the future!

5 out of 5

Perfect for traveling around Hamburg

2 minute walk from the train station, easy to get to from Hamburg airport, easy check in and plenty of facilities.very accomodating and staff were great. Only criticism would be the late check out, need to communicate with the cleaners to avoid all the sleep interruptions. Overall, cracking place and just the job

Posted by on 1 Sep 2017

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Comment from Hotel Management

26 Sep 2017 by Sven

Hello, thanks for the review and sorry for the inconveniences. We have changed some procedures so that this should not happen again in the future. I hope we can welcome you soon again in Hamburg. Regards, Sven Assistant General Manager

4 out of 5

Posted by on 7 Jun 2019

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3 out of 5

Posted by on 31 Mar 2019

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5 out of 5
Perfekte Lage, überraschend ruhig, tolles Team, kein Fernseher...

Posted by , from Trimbach on 21 Oct 2018

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4 out of 5

Zentral gelegen - perfekt für zugreisende

Grundsätzlich ok. Die zimmertemperatur war jedoch aufgrund der sonneneinstrahlung, der ungenügenden lüftungsmöglichkeit bzw. wegen fehlender klimaanlage kaum zum ertragen! Erholsamer schlaf war daher nicht möglich!

Posted by on 6 Aug 2018

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Comment from Hotel Management

9 Aug 2018 by Niklas

Lieber Gast, vielen Dank für die Bewertung deines Aufenthaltes bei uns. Wir bedauern, dass du unter der Hitze leiden musstest. Wir haben nun ein Weg gefunden um eine bessere Luftzirkulation zu gewährleisten.

5 out of 5
Gute Lage für einen kurzen Aufenthalt in Hamburg mit unkompliziertem Personal.

Posted by on 30 Jul 2018

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Comment from Hotel Management

9 Aug 2018 by Niklas

Lieber Gast, vielen Dank für deinen Aufenthalt und für deine Bewertung. Wir freuen uns schon auf deinen nächsten Besuch! Alles Gute

4 out of 5
Preisleistung-Verhältnis stimmt total. Top Lage, besser geht's gar nicht! Einziger Manko, WC/Dusche zu klein, aber sonst bietet das Hostel alles was das Herz begehrt.

Posted by , from Zürich on 6 May 2018

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Comment from Hotel Management

9 May 2018 by genlove

Lieber Gast, vielen Dank für die tolle Bewertung und die ehrlichen Worte, wir wissen Dein Feedback zu schätzen.

5 out of 5

Modernes, zentralgelegenes und junges Hostel

Pros: Lage & Jugendlichkeit
Cons: Es ist schrecklich, dass man die Fenster nicht ganz öffnen kann, auch wenn wir genug Luft bekamen, es fühlte siche nicht richtig an :)
Location: Hamburg Hauptbahnhof, von da aus geht alles.
Die Betten waren super, die Kissen die richtige Grösse, immer gut geschlafen. Die Hostelbar war sehr gemütlich, cooles Personal und viele junge Gäste. Das Aussehen des Badzimmers ist überraschend, war aber mehr als genügend, ausser dass der Duschkopf nicht ganz richtig funktioniert hat.

Posted by , from Zürich on 31 Oct 2017

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Comment from Hotel Management

23 Nov 2017 by Janosch

Moin Moin, vielen Dank für dein tolles Feedback. Schön, das es dir bei uns so gut gefallen hat. Deinen Kommentar mit den Fenstern kann ich gut verstehen, leider gehen die Fenster aus Sicherheitsgründen nur auf "Kipp". Wir würden uns freuen, dich nochmal bei uns begrüßen zu können! LG aus Hamburg, Janosch (Front Office Team)

3 out of 5

Gutes Hotel für günstiges Reisen

Pros: Das man schnell ins Gespräch mit anderen gekommen ist.
Cons: Die Sauberkeit.
Location: Zentl am Bahnhof. Man hat von dort fast überall hin Verbindungen.
Der Aufenthalt war sehr angenehm. Nur Luxus ist fehl am Platz.

Posted by , from Basel on 30 Oct 2017

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Comment from Hotel Management

23 Nov 2017 by Janosch

Moin moin, vielen Dank für dein Feedback. Wir versuchen stetig an unserer Sauberkeit zu arbeiten. Komm doch bald mal wieder ;) LG aus Hamburg, Janosch (Front Office Team)

Property Features

There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A nightclub, a terrace, and tour or ticket assistance are also featured at Generator Hamburg. Smoking is allowed in designated areas at this Hamburg hostel.

  • 1 building
  • 161 guestrooms or units
  • 7 levels
  • Built in 2011
  • Nightclub
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Transport

  • Airport: Hamburg (HAM) (11.8 km / 7.4 mi)
  • Train station: Hamburg Central Station (2 km / 1.2 mi)
  • Metro station: South Central U-Bahn (0.1 km / 0.1 mi)
  • Parking:

Room Amenities

Generator Hamburg offers 161 forms of accommodation. Guests can surf the web using complimentary wireless Internet access.

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7 AM to noon.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 1 AM

Special check-in instructions:

Towels are only provided for guests in double or twin rooms. For guests staying in shared rooms, towels are available at reception for €6.

Group Booking Policy: For bookings of 10 guests or more, this property charges a nonrefundable deposit equal to 100% of the full cost of stay. The property will contact guests within 24 hours after booking to receive payment.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests under the age of 18 are not permitted to book beds in dormitory/shared guestrooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax of Hamburg is imposed by the city. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation that you received after booking.
  • Towels/sheets: EUR 6.00 per person, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 7.50 per person (approximately)
  • Late check-out fee: EUR 5 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Generator Hostel Hamburg
  • Generator Hostel
  • Generator Hamburg
  • Generator Hamburg Hostel