4.6 out of 5

"Thought the staff were very well trained, nothing to much effort. Looked after our 80+ year mothers very well indeed. " More

By Airedale on Thu 27 Jun 2013

Enter dates to see availability

Hotel Description

The quiet rooms at Grand Elysee Hamburg get high marks from our customers. During your stay, you're just a quick walk from University of Hamburg. Enjoy features like free WiFi in public areas, plus 4 restaurants and 2 bars. This 5-star hotel has 510 rooms. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars
  • Free WiFi and wired Internet
  • Enjoy Mediterranean cuisine at Piazza Romana, one of the property's 4 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at Elyseum
  • Services include babysitting, a kids' club and dry cleaning/laundry
  • On-site recreation includes a fitness centre, a sauna and complimentary bicycles
  • Guests share positive feedback about the dining, from the room service and breakfast to the restaurant
  • 14 minutes by foot from Hamburg Messe and Congress and a 2-minute drive from Hamburger Kunsthalle
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee

Park South Double Room for Single Use

Bed Count 1 Double Bed Maximum Occupancy 1 Max

Grand Classic Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Park South Double Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Double Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Penthouse (Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Elysee Hamburg ratings based on 54 verified reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Elysee Hamburg

Everyone (4) Couples (28) Business (6) Family (6) Friends (7) Other (3)
4 out of 5

Family Reunion

Thought the staff were very well trained, nothing to much effort. Looked after our 80+ year mothers very well indeed.

Posted by on 27 Jun 2013

Was this review helpful to you?
4 out of 5

Overpriced but spacious

The hotel is OK, however it is not 5*. It looks slightly dated but rooms are clean and spacious. Air conditioning stops working at night which causes some discomfort. No kettle so one can not have a hot drink in the room. A bottle of water in the fridge costs 5 euros. The bonus is the hotel is located in a short stroll to the scity centre.

Posted by on 26 Aug 2010

Was this review helpful to you?
5 out of 5
Für ein Wochenende zu zweit eine wunderbare, sehr gut gelegene, äusserst komfortable Unterkunft. Wir können das Hotel wärmstens empfehlen. Gerne wieder.

Posted by on 29 Jun 2019

Was this review helpful to you?
5 out of 5
Personal und Sauberkeit waren aussergewöhnlich....

Posted by on 24 Jun 2019

Was this review helpful to you?
5 out of 5
Freundlichkeit, Professionalität, Angebote...............

Posted by on 17 May 2019

Was this review helpful to you?
5 out of 5
Alles war perfekt. Siehe meine Bewertung be der Website des Grand Elysée Hotels.

Posted by on 27 Apr 2019

Was this review helpful to you?
5 out of 5

Posted by on 18 Apr 2019

Was this review helpful to you?
4 out of 5
Alles super und top professionell!! Einziges Manko: kein Kaffee - bzw wasserkocher. Nur in den Suiten! Frühstück sehr reichhaltig und sehr große Auswahl. Frische Omeletts nach Wahl, frische Leberwurst und sehr angenehme Atmosphäre! Gerne wieder! !

Posted by , from Rees on 30 Dec 2018

Was this review helpful to you?
5 out of 5
Das Hotel war in allen Belangen ausgezeichnet. Ich würde sofort wieder dort Urlaub machen.

Posted by on 6 Aug 2018

Was this review helpful to you?
5 out of 5

Stilvolles stadthotel

Pros: Die lage ist für uns optimal.
Location: Zwei schritte vom Dammtor (s-bahn) entfernt; Planten und Blomen, weitläufig, gepflegt und sehr schön im frühjahr; Alster gut zu fuss erreichbar.
Sehr weitläufig, trotzdem gemütlich... gute restaurants, immer wieder schöne bilder an den wänden (aus der eigenen sammlung). Sehr kinderfreundlich.

Posted by , from zürich on 19 Apr 2017

Was this review helpful to you?

Renovations + Closures

The following facilities are closed seasonally every year. They will be closed from 12 August until 08 September:

  • Swimming pool

Property Features

Grand Elysee Hamburg offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 34486 square feet (3205 square metres) and includes conference rooms. A fitness centre, a terrace, and tour or ticket assistance are also featured at the luxury Grand Elysee Hamburg. A round-trip airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. For a fee, the property may offer extended parking privileges after check-out. Smoking is allowed in designated areas at this 5-star Hamburg hotel.

  • 510 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • 34486 sq ft of conference space
  • 3205 sq. m of conference space
  • Dining venue
  • Coffee shop
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , Free parking nearby

Transport

  • Airport: Hamburg (HAM) (9.4 km / 5.9 mi)
  • Train station: Hamburg Dammtor Station (0.4 km / 0.3 mi)
  • Metro station: Dammtor S-Bahn (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Grand Elysee Hamburg offers 510 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a bath and shower, a complimentary bathrobe, complimentary slippers and a bidet. This Hamburg hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and free toiletries. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 11:30 AM.

Piazza Romana – This restaurant specialises in Mediterranean cuisine and only serves lunch.

Brasserie Flum – On-site brasserie.

Le Parc – This restaurant serves breakfast and brunch.

Boulevard Cafe – On-site café.

Oyster Bar – On-site seafood restaurant.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness centre and complimentary bicycles.

  • Free bicycles on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Elyseum. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night
  • A city tax of Hamburg is imposed by the city. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation that you received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 25 per person (approximately)
  • Airport shuttle fee: EUR 137 per vehicle (roundtrip)
  • Self-parking fee: EUR 20 per day
  • Valet parking fee: EUR 20 per day
  • Pet fee: EUR 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Elysee Hamburg Hotel
  • Grand Elysee Hotel
  • Grand Elysee Hamburg
  • Grand Elysee
  • Hotel Grand Elysee

You should know

  • Grand Elysee Hamburg offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.