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4.5 out of 5

"Early check in Upgrade of your room Milton Brown toiletries " More

By a verified traveller on Mon 29 Jul 2019

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Grand Classic Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£152* Per night/room 31 Jan - 1 Feb

Park South Double Room for Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Park South Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double Room (Alcove)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Penthouse (Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Penthouse (Suite - Single Use)

Bed Count 1 King Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the restaurant at Grand Elysee Hamburg. During your stay, you'll be connected to the convention centre and just a quick walk from University of Hamburg. You'll find features such as free WiFi in public areas, plus 4 restaurants and 2 bars. This 5-star hotel has 510 rooms. This property offers pet-friendly amenities, such as food and water bowls. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars
  • Free WiFi and wired Internet
  • Enjoy Mediterranean cuisine at Piazza Romana, one of the property's 4 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, body treatments or facials at Elyseum
  • Services include babysitting, a kids' club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have good things to say about the accommodation for the comfy beds and spaciousness
  • Just a 4-minute drive from Miniatur Wunderland and a few minutes from Hamburger Dom
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Grand Elysee Hamburg ratings based on 31 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Elysee Hamburg

Everyone (6) Couples (12) Business (2) Family (4) Other (2) Friends (4)
4 out of 5
Early check in Upgrade of your room Milton Brown toiletries

Posted by on 29 Jul 2019

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5 out of 5
Alles super. Sehr nettes Personal. Was mir gefehlt hat war ein Teekocher im Zimmer.

Posted by on 6 Jan 2020

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5 out of 5
Rauhallinen siisti huone ja hyvä palvelu. Alakerrassa hyvä ruokailumahdollisuudet. Hyvä sijainti.

Posted by on 9 Dec 2019

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5 out of 5

Posted by on 21 Oct 2019

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5 out of 5
Für ein Wochenende zu zweit eine wunderbare, sehr gut gelegene, äusserst komfortable Unterkunft. Wir können das Hotel wärmstens empfehlen. Gerne wieder.

Posted by on 29 Jun 2019

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5 out of 5
Personal und Sauberkeit waren aussergewöhnlich....

Posted by on 24 Jun 2019

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5 out of 5
Freundlichkeit, Professionalität, Angebote...............

Posted by on 17 May 2019

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5 out of 5
Alles war perfekt. Siehe meine Bewertung be der Website des Grand Elysée Hotels.

Posted by on 27 Apr 2019

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5 out of 5

Posted by on 18 Apr 2019

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4 out of 5
Alles super und top professionell!! Einziges Manko: kein Kaffee - bzw wasserkocher. Nur in den Suiten! Frühstück sehr reichhaltig und sehr große Auswahl. Frische Omeletts nach Wahl, frische Leberwurst und sehr angenehme Atmosphäre! Gerne wieder! !

Posted by , from Rees on 30 Dec 2018

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Property Features

Grand Elysee Hamburg offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Event space at this hotel measures 34486 square feet (3205 square metres) and includes conference rooms. A fitness centre, a terrace, and tour/ticket assistance are also featured at the luxury Grand Elysee Hamburg. Parking is available for a fee. The property offers extended parking privileges. Smoking is allowed in designated areas at this 5-star Hamburg hotel.

  • 510 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • 34486 sq ft of conference space
  • 3205 sq. m of conference space
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Hamburg Dammtor Station (0.4 km / 0.3 mi)
  • Metro station: Dammtor S-Bahn (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Grand Elysee Hamburg offers 510 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, bathrobes, slippers and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and free toiletries. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 11:30 AM.

Piazza Romana – This restaurant specialises in Mediterranean cuisine and only serves lunch.

Brasserie Flum – On-site brasserie.

Le Parc – This restaurant serves breakfast and brunch.

Boulevard Cafe – On-site café.

Oyster Bar – On-site seafood restaurant.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness centre and complimentary bicycles.

  • Free bicycles on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Elyseum. Services include facials, body scrubs and body treatments.

  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. <

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night
  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 28 per person (approximately)
  • Self-parking fee: EUR 24 per day
  • Valet parking fee: EUR 24 per day
  • Pet fee: EUR 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • GRAND ELYSEE Hamburg
  • GRAND ELYSEE Hamburg Hotel
  • Hamburg GRAND ELYSEE
  • Hotel Grand Elysee
  • Grand Elysee Hotel
  • Grand Elysee
  • Grand Elysee Hamburg Hotel
  • Grand Elysee Hamburg Hamburg
  • Grand Elysee Hamburg Hotel Hamburg

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior, and is displayed on this page as 5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.