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4.1 out of 5

"Staff were great. Breakfast was good and varied (lots of fruit as well as cooked and usual pastries, cheese, cold meats). Free coffee and drinks from ... " More

By a verified traveller on Wed 21 Mar 2018

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Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£77* Per night/room 23 Aug - 24 Aug

Family Room, 1 Queen Bed (Family)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

The free breakfast at Hampton by Hilton Hamburg City Centre gets good marks from our customers. During your stay, you're just a quick walk from Museum of Arts and Crafts Hamburg. Features include free WiFi in public areas, plus a restaurant and a fitness centre. Built in 2017, this 3-star hotel has 161 rooms over 4 floors. All rooms offer free WiFi and LED TVs.

  • Air-conditioned rooms with LED TVs, coffee/tea makers and laptop-compatible safes
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 9 minutes by car from Miniatur Wunderland and 9 minutes from Hamburg Dungeon

Hampton by Hilton Hamburg City Centre ratings based on 12 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton by Hilton Hamburg City Centre

Everyone (5) Couples (4)
4 out of 5

Good location-10 minutes from Hauptbahnhof

Pros: Staff, food, comfortable clean room. We were given early check in at no cost as when we arrived in the morning our room was ready.
Cons: Breakfast was very busy and some pastries vanished fast(!) but plenty of food.
Location: Easy 10 minute walk to HBF station, warehouse district, Chilehaus. Really enjoyed the city
Staff were great. Breakfast was good and varied (lots of fruit as well as cooked and usual pastries, cheese, cold meats). Free coffee and drinks from a good quality machine throughout the day. The area seemed very safe and we were out late without issue. Hotel is located close to a migrant centre so always lots of folk on the street along with some rough sleepers but everyone was very friendly and no issues. Rough sleeping seems as big a problem in Hamburg as it is in London. The hotel staff were so helpful and clued up at every level-Hilton training coming through I guess.

Posted by , from Wedmore on 21 Mar 2018

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5 out of 5
Gut erschlossen mit dem ÖV. Gutes Frühstück, Freundliches Personal

Posted by on 4 Mar 2020

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Comment from Hotel Management

15 Mar 2020 by Gabriel Le Roux

Sehr Geerhtre Gast, Wir freuen uns dass ihr hat bei uns ein schönes Aufenthalt geniessen hätte. Wir hoffen um ihr für ein folgendes Aufhenthalt in Hamburg zu begrüßen Dürfen. Das Hampton by Hilton Team.

5 out of 5
Schöne Zimmer gutes Frühstückbuffet leider nicht ganz zentral bis zum HBF Hamburg ungefähr 15 gehminuten aber noch im Rahmen. Im grossen und ganzen kann ich das Hotel wärmstens empfehlen.

Posted by on 17 Feb 2020

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Comment from Hotel Management

19 Feb 2020 by GB

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben uns eine Bewertung zu hinterlassen. Wir freuen uns zu hören, dass Ihnen der Aufenthalt in unserem Hotel gefallen hat und hoffen Sie bald wieder als Gast begrüßem zu dürfen. Mit freundlichen Grüßen Hampton By Hilton Hamburg City Center

4 out of 5
Sehr ruhig, modern eingerichtet, sehr freundliches Personal

Posted by on 3 Oct 2019

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Comment from Hotel Management

21 Nov 2019 by w

Sehr geehrter Gast, vielen Dank für Ihren Aufenthalt in unserem Hampton by Hilton Hamburg City Centre und für Ihre Bewertung. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Filipe Santos General Manager

4 out of 5
Wir hatten ein schöner Ausblick im 7.Stock zum Kanal mit einem Französischem Balkon! Wir hatten ein grosses Badezimmer bekommen sehr schön modern und sauber! Nahe am Bahnhof!

Posted by on 7 Jul 2019

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4 out of 5
Könnte etwas sauberer sein. Mehr Schrankfläche zum ablegen.

Posted by on 3 Jun 2019

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Comment from Hotel Management

7 Jun 2019 by tr

Sehr geehrter Gast, vielen Dank für Ihren Aufenthalt in unserem Hampton by Hilton Hamburg City Centre und für Ihre Bewertung. Wir freuen uns sehr darüber, dass Sie einen angenehmen Aufenthalt in unserem Hause hatten. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Filipe Santos General Manager

4 out of 5
modern, praktisch eingerichtet, sauber, schneller Check-in und Check-out.

Posted by on 22 May 2019

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Comment from Hotel Management

24 May 2019 by tr

Sehr geehrter Gast, vielen Dank für Ihren Aufenthalt in unserem Hampton by Hilton Hamburg. Wir hoffen Sie bald wieder in unserem Hause begrüßen zu dürfen. Mit freundlichen Grüßen Filipe Santos General Manager

5 out of 5
Super Hotel! Sauber, komfortabel und freundliches Personal!

Posted by , from st. gallen, ch on 8 Dec 2018

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1 out of 5

Wenn ein Name täuscht !!!! einer Hilton Hotelkette

Pros: Die Belegschaft der Rezeption ist kompetent und hilfsbereit
Cons: Unbedingt viele Dinge: Sauberkeit, Zimmer, Frühstück schnelleres abräumen der Tische, auffüllen des Buffets,
Location: ca. 10 Minuten zur S-Bahn Station, ca. 20 Minuten zu Fuss zur Speicherstadt, zentral gelegen
Familienzimmer gebucht, mit zwei Kindern im Alter von 13 und 15 Jahren nicht möglich, viel zu klein. Möglichkeiten für Kleider, Gepäck zum aufbewahren so gut wie nicht möglich! Im sogenannten Kleiderschrank befindet sich ein Bügelbrett und Bügeleisen, welches Platz für die Aufbewahrung an Kleidern einnimmt. Die Frühstücksampel ist ein no go, der Frühstücksraum sollte erweitert werden. Die Sauberkeit der Zimmer lässt zu Wünschen übrig. Am Sonntag kamen wir gegen 17.00 zurück in das Hotel: Zimmer nicht geputzt! Nach einer Aufforderung wurden die Zimmer gereinigt, ohne Toiletten geputzt und gesaugt, Staub gewischt wurde in den 4 Tagen unseres Aufenthaltes eh nicht.

Posted by , from Hiimmelried on 11 Oct 2017

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5 out of 5

Nettes modernes Hotel

Pros: Modern
Cons: Die Sitzplatzanzahl am Frühstück ist im verhältnis zum Hotel resp. Gästeanzahl zu klein!
Location: Der Bahnhof ist ca. 10 Gehminuten entfernt!
Schönes modernes und zweckmässiges Hotel. Wir waren auf einem Städtetripp, und haben 4 Nächte im Hampton By Hilton Hamburg übernachtet.

Posted by , from Bern on 2 Oct 2017

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About the Hampton by Hilton Hamburg City Centre

Location Nordkanalstrasse 18, Hamburg, Hamburg 20097

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A business centre and a meeting room are available. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Hampton by Hilton Hamburg City Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hampton by Hilton Hamburg City Centre was completed in 2018. This 3-star Hamburg hotel is smoke free.

  • 1 building
  • 161 guestrooms or units
  • 4 levels
  • Built in 2017
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Deli
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Food/drink service (free)
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Hamburg (HAM) (11.6 km / 7.2 mi)
  • Train station: Central S-Bahn (1.8 km / 1.1 mi)
  • Metro station: Steinstrasse U-Bahn (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hampton by Hilton Hamburg City Centre offers 161 forms of air-conditioned accommodation with laptop-compatible safes and a safe. LED televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

  • LED television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 11 AM.

Hampton by Hilton Hamburg City Centre has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser

Contactless check-out is available

Individually wrapped food options are available for breakfast

The property affirms that it follows sanitisation practices of Hilton CleanStay guidelines

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast.The property affirms that it follows sanitisation practices of Hilton CleanStay guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Hilton CleanStay
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Hilton Hamburg City Centre Hotel
  • Hampton Hilton Hamburg City Centre
  • Hampton Hilton Hamburg City
  • Hampton By Hilton Hamburg City
  • Hampton by Hilton Hamburg City Centre Hotel
  • Hampton by Hilton Hamburg City Centre Hamburg
  • Hampton by Hilton Hamburg City Centre Hotel Hamburg
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.