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Reviews

4.2 / 5Very Good
40 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Hamburg Wholesale Market
    10 min drive
  • Popular Location
    Moenckebergstrasse
    11 min drive
  • Popular Location
    Hamburg City Hall
    13 min drive
  • Airport
    Hamburg (HAM)
    25 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-01-26. Try updating your dates to see prices for your trip.

    About this area

    Hamburg

    Located in Hamburg's Hamm neighbourhood, Holiday Inn Hamburg Berliner Tor is in the city centre and near a metro station. Hamburg Cruise Center and St. Pauli Piers are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Hamburger Dom and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclaycard Arena.

    Popular Location

    What's nearby

    • Hamburg Wholesale Market - 10 min drive
    • Moenckebergstrasse - 11 min drive
    • Hamburg City Hall - 13 min drive
    • Hamburg State Opera - 16 min drive
    • Hamburg Cruise Center - 16 min drive

    Getting around

    • Hamburg Central Station - 4 min drive
    • Berliner Tor Station - 7 min walk
    • Hamburg (HAM) - 25 min drive

    About this property

    Holiday Inn Hamburg Berliner Tor

    A restaurant, a bar/lounge and a coffee shop/café are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and dry cleaning. All 316 soundproofed rooms feature free WiFi and room service. Hairdryers, safes and showers are among the other amenities that guests will find.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Free nearby parking
    Self parking: EUR 19 per night
    Limited parking spaces

    Food and drink

    Buffet breakfast available for a fee weekdays 6:30 AM–10:30 AM: EUR 19 per person
    1 restaurant and 1 coffee shop/cafe
    1 bar
    Room service available

    Family friendly

    Dry-cleaning service
    Soundproofed rooms

    Conveniences

    Banquet hall
    Lift
    Gift shop/newsstand
    Reception hall

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry-cleaning service
    Luggage storage
    Multilingual staff
    Tour/ticket assistance

    Languages spoken

    English
    German

    Business services

    Business centre
    Computer station
    Meeting rooms

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Roll-in shower
    Wheelchair accessible (may have limitations)

    More

    Smoke-free property

    Room amenities

    Bedroom

    Blackout drapes/curtains
    Climate control (air conditioning)
    Climate control (heating)
    Linens

    Bathroom

    Bathrobes
    Free toiletries
    Hairdryer
    Shampoo
    Shower
    Soap
    Toilet paper
    Towels

    More

    Connecting rooms available
    Desk
    Iron/ironing board
    Laptop-friendly workspace
    Phone
    Safe
    Soundproofing
    4.2

    Very Good

    5 - Excellent
    15
    4 - Good
    18
    3 - Okay
    5
    2 - Mediocre
    2
    1 - Poor
    0
    4.5
    Cleanliness
    4.0
    Service and Staff
    3.9
    Amenities
    4.5
    Property condition

    2/5

    • Liked: Cleanliness, property conditions & facilities, room comfort
    • Disliked: Staff & service

    Poorly handled fire alarm

    The hotel was modern, clean, and spacious and in a good condition. Our stay started off well and my overall review would be positive were it not for the fire alarm that went off in the middle of the night and the subsequent response from the hotel staff. The alarm went off at around 01:00. We evacuated into sub-zero temperatures with our 4 year old daughter. She was thoroughly traumatized by the event. We were then told that it was a false alarm, nothing more. Afterwards, she didn't want to return to the room because she didn't feel safe. After much coaxing we got her back into bed and back to sleep around 03:00. The next morning, when confronted, the front desk staff offered nothing. No explanation, no apology, no offers of a late check out or even a cup of coffee. The front desk staff did not even make eye contact. Poorly handled indeed. While the hotel is nice, I will not stay here again because of the staff.

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort

    Stayed 3 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Brand new hotel fpr good

    Brabd new hotel build spring 19. Ve good soundproofing. Sauna closed in november. Breakfast bit pricey 25 e.. Train station (S1 lines) about 10 minutes away.

    Stayed 1 night in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Schönes und neues Hotel mit freundlichem Service.

    Stayed 1 night in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Es war alles super Und wir empfehlen es weiter !!!

    Stayed 2 nights in Jan 2020

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