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Hotel Description

Our customers tell us that they enjoy the clean rooms at Holiday Inn Hamburg - Hafencity. During your stay, you'll be connected to the airport and just a quick walk from Prototyp Auto Museum. Free WiFi in public areas, a restaurant and a fitness centre are available. This 4-star hotel has 268 rooms over 7 floors. Each room includes amenities such as free WiFi and a spring water bath.

  • Air-conditioned rooms with washers/dryers, fireplaces and spring water baths
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include supervised activities for kids, dry cleaning/laundry and luggage storage
  • On-site recreation includes a fitness centre
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • 14 minutes by foot from Hamburg Cruise Center and a 2-minute drive from Miniatur Wunderland
  • Pets welcome for a fee

Standard Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£69* Per night/room 27 Oct - 28 Oct

Room, 1 Double Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Suite, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Holiday Inn Hamburg - Hafencity ratings based on 12 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Hamburg - Hafencity

Everyone (7) Couples (2) Family (1)
5 out of 5
Spacious room, comfy bed, air conditioning, decent fitness area with dumbbells up to 25kg. Next to train stop. 15 minute walk into city centre. We didn’t eat as breakfast was expensive (17 euros per person). Instead we ate at hobencook. Amazing breakfast in a rustic warehouse!

Posted by on 10 Aug 2019

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Comment from Hotel Management

13 Aug 2019 by HAMHC TEAM

Dear Guest, Thank you for your comment. We are looking forward to your return visit to Holiday Inn Hamburg HafenCity in the near future. Best regards Antonio Marra General Manager

4 out of 5
Personal sehr freundlich , gute Zimmer aber leider nicht in jeden Zimmer ein Safe.

Posted by on 12 Oct 2019

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4 out of 5

Posted by on 11 Oct 2019

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5 out of 5
Guter Service. Saubere Zimmer. Nettes und hilfsbereites Personal.

Posted by on 5 Oct 2019

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4 out of 5

Posted by on 5 Oct 2019

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4 out of 5

Posted by on 30 Jun 2019

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Comment from Hotel Management

3 Jul 2019 by HAMHC TEAM

Sehr geehrter Gast, wir danken Ihnen für Ihren Besuch im Holiday Inn Hamburg HafenCity und die tolle Bewertung. Mit großer Freude haben wir vernommen, dass Sie einen angenehmen Aufenthalt hatten. Hoffentlich dürfen wir Sie bald wieder bei uns begrüßen und verwöhnen. Beste Grüße Antonio Marra General Manager

5 out of 5
Frühstück Kaffee darf stärker sein...sonst alles tip top

Posted by on 24 Jun 2019

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Comment from Hotel Management

28 Jun 2019 by HAMHC TEAM

Sehr geehrter Gast, wir danken Ihnen für Ihren Besuch im Holiday Inn HamburgCity und die tolle Bewertung. Mit großer Freude haben wir vernommen, dass Sie auch dieses Mal einen angenehmen Aufenthalt hatten. Hoffentlich dürfen wir Sie bald wieder bei uns begrüßen und verwöhnen. Beste Grüße Antonio Marra General Manager

4 out of 5
Sehr freundliches Personal in allen Betriebsbereichen, neue funktionale Einrichtung (für Aufenthalt > 3 Tage ist der Schrank klein), reichhaltiges Frühstücksbuffet (Kaffeesahne fehlt, dafür frisch gemahlener Kaffee).

Posted by on 26 May 2019

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Comment from Hotel Management

29 May 2019 by HAMHC TEAM

Sehr geehrter Gast, wir danken Ihnen für Besuch im Holiday Inn Hamburg HafenCity und die Ihre Bewertung. Hoffentlich dürfen wir Sie bald wieder bei uns begrüßen und verwöhnen. Beste Grüße Antonio Marra General Manager

4 out of 5

Posted by on 14 Apr 2019

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Comment from Hotel Management

3 May 2019 by HAMHC TEAM

Sehr geehrter Gast, wir danken Ihnen für Ihren Besuch im Holiday Inn Hamburg HafenCity und die tolle Bewertung. Mit großer Freude haben wir vernommen, dass Sie einen angenehmen Aufenthalt hatten. Hoffentlich dürfen wir Sie bald wieder bei uns begrüßen und verwöhnen. Beste Grüße Antonio Marra General Manager

5 out of 5

Posted by on 8 Apr 2019

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Comment from Hotel Management

3 May 2019 by HAMHC TEAM

Sehr geehrter Gast, wir danken Ihnen für Ihren Besuch im Holiday Inn Hamburg HafenCity und die tolle Bewertung. Mit großer Freude haben wir vernommen, dass Sie einen angenehmen Aufenthalt hatten. Hoffentlich dürfen wir Sie bald wieder bei uns begrüßen und verwöhnen. Beste Grüße Antonio Marra General Manager

About the Holiday Inn Hamburg - Hafencity

Location Ueberseeallee 15, Hamburg, Hamburg 20457

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. The business-friendly Holiday Inn Hamburg - Hafencity also features a fitness centre, dry cleaning/laundry services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Hamburg hotel is smoke free.

  • 268 guestrooms or units
  • 7 levels
  • Dining venue
  • Bar or lounge
  • Supervised kids' activities (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Washer/dryer

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Hamburg (HAM) (13 km / 8.1 mi)
  • Train station: Hamburg Central Station (1.9 km / 1.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Hamburg - Hafencity offers 268 forms of air-conditioned accommodation with fireplaces and washers/dryers. Each accommodation is individually furnished and decorated. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, a spring water bath and a hairdryer. This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Fireplace
  • Washer and dryer
  • Spring water bath
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Open Lobby – This lobby lounge serves breakfast, lunch and dinner. Open 24 hours.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: EUR 15 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards

Fees

 

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 19 per person (approximately)
  • Self-parking fee: EUR 19 per day
  • Pet fee: EUR 15 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hamburg Hafencity Hotel
  • Holiday Inn Hamburg Hafencity
  • Hamburg Hafencity Hamburg
  • Holiday Inn Hamburg - Hafencity Hotel
  • Holiday Inn Hamburg - Hafencity Hamburg
  • Holiday Inn Hamburg - Hafencity Hotel Hamburg

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.