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Superior Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
£157* Per night/room 31 Jan - 1 Feb

Deluxe Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, Non Smoking, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Hotel Atlantic Hamburg, Autograph Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from Alster Lakes. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. Built in 1909, this 5-star hotel has 221 rooms over 4 floors. This property offers pet-friendly amenities, such as food and water bowls. All rooms offer free WiFi and pillowtop beds.

  • Air-conditioned rooms with pillowtop beds, iPod docking stations and LED TVs
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, massages or body treatments at Energy Clinic
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • 14 minutes by foot from Hamburg City Hall and a 4-minute drive from Miniatur Wunderland
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Atlantic Hamburg, Autograph Collection ratings based on 58 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Atlantic Hamburg, Autograph Collection

Everyone (36) Couples (10) Family (1)
4 out of 5

Posted by on 26 Aug 2019

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Comment from Hotel Management

30 Aug 2019 by Ihr Team vom Hotel Atlantic Kempinski Hamburg

Sehr geehrter Gast, vielen Dank für Ihren Aufenthalt im Hotel Atlantic Kempinski Hamburg und dafür, dass Sie sich die Zeit genommen haben, uns Ihre Gästebewertung zu übermitteln. Wir freuen uns sehr, dass Sie mit unseren Leistungen zufrieden waren. Wir freuen uns schon jetzt auf Ihren nächsten Aufenthalt und stehen Ihnen bei Fragen oder Wünschen jederzeit gerne zur Verfügung. Mit herzlichen Grüßen Ihr Team vom Hotel Atlantic Kempinski Hamburg

4 out of 5
Gut geführtes elegantes Hotel, zentral gelegen. Der Pool ist sensationell! Im Hotel wurde gerade renoviert.

Posted by on 29 Aug 2020

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Comment from Hotel Management

30 Aug 2020 by Hotel Atlantic

Sehr verehrter Gast, herzliche Grüße aus dem Hotel Atlantic Kempinski Hamburg und vielen Dank für Ihre Zeit, uns Ihre Eindrücke zu schildern. Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und eine entspannte Zeit in Hamburg hatten. Gerne begrüßen wir Sie bald einmal wieder im weißen Schloss an der Alster. Herzliche Grüße aus Hamburg Ihr Hotel Atlantic Team

5 out of 5
Obwohl die Situation wegen Covid-19 und des Umbaus unheimlich schwierig ist, gibt sich das Personal grosse Mühe, das Beste zu geben und den Aufenthalt so angenehm wie möglich zu gestalten.

Posted by , from Schweiz on 28 Jun 2020

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Comment from Hotel Management

28 Jun 2020 by Hotel Atlantic

Sehr verehrter Gast, liebe Susi, herzliche Grüße aus dem Hotel Atlantic Kempinski Hamburg und vielen Dank für die Schilderung Ihrer Eindrücke. Wir freuen uns sehr, dass Sie Ihre Zeit bei uns und in Hamburg genießen konnten. Gerne begrüßen wir Sie einmal wieder im weißen Schloss an der Alster und senden die besten Grüße aus der Hansestadt. Ihr Hotel Atlantic Team

3 out of 5
Das Hotel wird derzeitig umgebaut. Es ist eine Riesen-Baustelle. Der Service war "okay", aber nicht wirklich hervorragend. Das Zimmer allerdings super

Posted by , from Schweiz on 21 Jun 2020

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Comment from Hotel Management

21 Jun 2020 by Hotel Atlantic

Sehr verehrter Gast, herzliche Grüße aus dem Hotel Atlantic Kempinski Hamburg und vielen Dank für die Schilderung Ihrer Eindrücke. Wir bedauern, dass Sie Ihren Aufenthalt nicht vollends genießen konnten. Bitte seien Sie versichert, dass wir Ihr Feedback sehr ernst nehmen und die angesprochenen Punkte bereits intern aufgegriffen haben, um uns in der Zukunft weiterhin zu verbessern. Gerne begrüßen wir Sie einmal wieder im weißen Schloss an der Alster und senden die besten Grüße aus der Hansestadt. Ihr Hotel Atlantic Team

5 out of 5
Alles sehr angenehm, immer gerne wieder. Kann ich jedem weiter empfehlen.

Posted by on 9 Mar 2020

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Comment from Hotel Management

16 Mar 2020 by Hotel Atlantic

Sehr verehrter Gast, herzliche Grüße aus dem Hotel Atlantic Kempinski Hamburg und vielen Dank für Ihre Zeit, uns Ihre Eindrücke zu schildern. Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und eine entspannte Zeit in Hamburg hatten. Gerne begrüßen wir Sie bald einmal wieder im weißen Schloss an der Alster. Herzliche Grüße aus Hamburg Ihr Hotel Atlantic Team

5 out of 5

Posted by on 25 Feb 2020

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Comment from Hotel Management

28 Feb 2020 by Hotel Atlantic

Sehr verehrter Gast, herzliche Grüße aus dem Hotel Atlantic Kempinski Hamburg und vielen Dank für Ihre Zeit, uns Ihre Eindrücke zu schildern. Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und eine entspannte Zeit in Hamburg hatten. Gerne begrüßen wir Sie bald einmal wieder im weißen Schloss an der Alster. Herzliche Grüße aus Hamburg Ihr Hotel Atlantic Team

3 out of 5
Lärm im Haus und Zimmergrösse haben Erwartung nicht erfüllt.

Posted by on 13 Jan 2020

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Comment from Hotel Management

28 Jan 2020 by Hotel Atlantic

Sehr verehrter Gast, herzliche Grüße aus dem Hotel Atlantic Kempinski Hamburg und vielen Dank für Ihre Zeit, uns Ihre Eindrücke zu schildern. Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns generell genossen haben und eine entspannte Zeit in Hamburg hatten. Ihre angesprochenen Punkte nehmen wir sehr ernst und haben diese bereits intern besprochen, um uns hier in Zukunft zu verbessern. Gerne begrüßen wir Sie bald einmal wieder im weißen Schloss an der Alster. Herzliche Grüße aus Hamburg Ihr Hotel Atlantic Team

3 out of 5
Die Unterkunft ist sehr in die Jahre gekommen. Reklamationen werden nicht ernst genommen. Preis-Leistung stimmt nicht mehr.

Posted by on 5 Jan 2020

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Comment from Hotel Management

29 Jan 2020 by Hotel Atlantic

Sehr verehrter Gast, herzliche Grüße aus dem Hotel Atlantic Kempinski Hamburg und vielen Dank für Ihre Zeit, uns Ihre Eindrücke zu schildern. Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns generell genossen haben und eine entspannte Zeit in Hamburg hatten. Ihre angesprochenen Punkte nehmen wir sehr ernst und haben diese bereits intern besprochen, um uns hier in Zukunft zu verbessern. Gerne begrüßen wir Sie bald einmal wieder im weißen Schloss an der Alster. Herzliche Grüße aus Hamburg Ihr Hotel Atlantic Team

5 out of 5
Einmaliges Ambiente, sehr nettes Personal, wunderschöne Zimmer, ruhig gelegen, trotzdem zentral

Posted by on 4 Dec 2019

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Comment from Hotel Management

25 Dec 2019 by Hotel Atlantic

Sehr verehrter Gast, herzliche Grüße aus dem Hotel Atlantic Kempinski Hamburg und vielen Dank für die Schilderung Ihrer Eindrücke. Wir freuen uns sehr, dass Sie Ihre Zeit bei uns und in Hamburg genießen konnten. Gerne begrüßen wir Sie einmal wieder im weißen Schloss an der Alster und senden die besten Grüße aus der Hansestadt. Ihr Hotel Atlantic Team

5 out of 5
Sehr schönes Hotel. Freundliches Personal. Schönes grosses Zimmer.

Posted by on 13 Nov 2019

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Comment from Hotel Management

21 Nov 2019 by Ihr Hotel Atlantic Team

Sehr verehrter Gast, herzliche Grüße aus dem Hotel Atlantic Kempinski Hamburg und vielen Dank für Ihre Zeit, uns Ihre Eindrücke zu schildern. Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und eine entspannte Zeit in Hamburg hatten. Gerne begrüßen wir Sie bald einmal wieder im weißen Schloss an der Alster. Herzliche Grüße aus Hamburg Ihr Hotel Atlantic Team

About the Hotel Atlantic Hamburg, Autograph Collection

Location An der Alster 72-79, Hamburg, 20099

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday and Wednesday:

  • Restaurant

Property Features

Hotel Atlantic Hamburg, Autograph Collection offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4078 square feet (379 square metres) and includes conference rooms. A fitness centre, spa services, and a terrace are also featured at the luxury Hotel Atlantic Hamburg, Autograph Collection. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Hamburg hotel.

  • 1 building
  • 221 guestrooms or units
  • 4 levels
  • 4078 sq ft of conference space
  • 379 sq. m of conference space
  • Built in 1909
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Hamburg (ZMB-Hamburg Central Train Station) (0.6 km / 0.4 mi)
  • Metro station: North Central U-Bahn (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Atlantic Hamburg, Autograph Collection offers 221 forms of air-conditioned accommodation with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • Minibar
  • iPod dock
  • LED television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 11:00 AM.

Hotel Atlantic Hamburg, Autograph Collection has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 13 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Sailing nearby

Spa Services

Energy Clinic has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna.

  • Sauna in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path of travel
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 80.0 per day.

Pet Policy

  • Pets: EUR 39 per pet, per night
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, Preferential Card, debit cards and cash.

For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 36 for adults and EUR 18 for children (approximately)
  • Airport shuttle fee: EUR 150 per vehicle (roundtrip)
  • Airport shuttle fee per child: EUR 150 (roundtrip)
  • Self-parking fee: EUR 37 per day
  • Pet fee: EUR 39 per pet, per night
  • Rollaway bed fee: EUR 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atlantic Hotel Kempinski
  • Atlantic Kempinski
  • Atlantic Kempinski Hamburg
  • Hamburg Kempinski Hotel Atlantic
  • Hotel Atlantic Hamburg
  • Hotel Atlantic Kempinski
  • Hotel Atlantic Kempinski Hamburg
  • Hotel Hamburg Atlantic Kempinski
  • Kempinski Atlantic
  • Kempinski Hotel Hamburg Atlantic
  • Kempinski Atlantic Hotel Hamburg
  • Hamburg Kempinski Atlantic Hotel
  • Hotel Atlantic Hamburg
  • Hotel Atlantic Kempinski Hamburg
  • Hotel Atlantic Hamburg, Autograph Collection Hotel
  • Hotel Atlantic Hamburg, Autograph Collection Hamburg
  • Hotel Atlantic Hamburg, Autograph Collection Hotel Hamburg

You should know

  • Hotel Atlantic Hamburg, Autograph Collection offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior, and is displayed on this page as 5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.