4.5 out of 5

"I am so happy that I choose this hotel. very kind people, great room spacious and beautifully decorated. Excellent houskepping. I am definitely going ... " More

By Katayoun E. on Sun 22 Feb 2015

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Hotel Description

Hotel Atlantic Kempinski Hamburg's good location gets good marks from our customers. During your stay, you're just a quick walk from Hamburger Kunsthalle. Free WiFi in public areas, a full-service spa and an indoor pool are available. Built in 1909, this 5-star hotel has 221 rooms over 4 floors. Each room includes amenities such as a pillowtop bed and an LED TV.

  • Air-conditioned rooms with pillowtop beds, iPod docking stations and separate sitting areas
  • Free WiFi in some public areas
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served weekdays for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments, body wraps or body scrubs at Energy Clinic
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre and a sauna
  • Guests speak favourably about the overall condition of the property and the comfortable guestrooms
  • Within a 15-minute walk of Hamburger Kunsthalle and Moenckebergstrasse
  • Airport shuttle service available for a fee
  • Pets welcome for a fee

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£150 per night

Deluxe Suite, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Suite, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Atlantic Kempinski Hamburg ratings based on 157 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Atlantic Kempinski Hamburg

Everyone (23) Couples (82) Business (8) Family (16) Friends (19) Other (6)
4 out of 5

Generally good

not even allowed extra 30 minutes from check out, wasn't happy

Posted by on 21 Dec 2014

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5 out of 5

Perfect luxury break

Gorgeous hotel within easy walking distance of the railway station so a perfect getaway. Fabulous cocktails, beautiful pool and extremely comfortable rooms. The buffet breakfast was amazing.

Posted by on 30 Nov 2013

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5 out of 5

Great comfort and relaxation

My husband and I recommend this hotel to anyone who really wants to relax. The service is so good that you can forget the everyday matters and the luxury room was...full of luxury! Location isn't bad either, only about 500 metres from the main railway station and all the services. However, the lake view is over a street - window towards the inner yard was more silent.

Posted by on 17 Apr 2012

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5 out of 5

great hotel

I am so happy that I choose this hotel. very kind people, great room spacious and beautifully decorated. Excellent houskepping. I am definitely going back.

Posted by on 22 Feb 2015

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5 out of 5
Sehr grosszügige hohe Räume , der alte traditionelle Stil perfekt modernisiert. Ganz toller Service und ein schönes, reichhaltiges Frühstück.

Posted by on 28 May 2019

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5 out of 5
alles - besonders das tolle Frühstück, die grosszügigen Räumlichkeiten

Posted by on 2 May 2019

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5 out of 5
Sehr netter Empfang, zu Ostern gabs Pralinen, in der Lobby sass auch Udo Lindenberg :-)

Posted by on 23 Apr 2019

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3 out of 5
Stil, Geschichte, Udo = + Schmutz, altes Mobiliar, miserabler Fitnessraum = –

Posted by on 23 Apr 2019

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5 out of 5

Posted by on 18 Apr 2019

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1 out of 5
Aamiaiselle piti jonottaa, ei hyvä! Autoni ajettiin henkilökunnan toimesta talliin ja huomasin seuraavana päivänä, että sillä oli ajeltu. Takapenkillä oli jäljistä päätellen istunut lapsi, koska etupenkin selkänojassa oli kurajälkiä. Niitä ei varmuudella ollut kun saavuin hotelliin.

Posted by on 21 Mar 2019

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About the Hotel Atlantic Kempinski Hamburg

Location An der Alster 72-79, Hamburg, HH 20099

Property Features

Hotel Atlantic Kempinski Hamburg offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 4078 square feet (379 square metres) and includes conference rooms. A fitness centre, spa services, and a terrace are also featured at the luxury Hotel Atlantic Kempinski Hamburg. A round-trip airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Hamburg hotel.

  • 1 building
  • 221 guestrooms or units
  • 4 levels
  • 4078 sq ft of conference space
  • 379 sq. m of conference space
  • Built in 1909
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Hamburg (HAM) (11 km / 6.9 mi)
  • Train station: Hamburg Central Station (1.1 km / 0.7 mi)
  • Metro station: North Central U-Bahn (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Atlantic Kempinski Hamburg offers 221 forms of air-conditioned accommodation with iPod docking stations and minibars. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Rooms are equipped with dial-up Internet access (surcharge). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Pillowtop beds
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 11:00 AM.

Hotel Atlantic Kempinski Hamburg has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Sailing nearby

Spa Services

Energy Clinic has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna.

  • Sauna in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Roll-in shower

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70.0 per day.

Pets

  • Pets: EUR 39 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Cash or credit card deposit required
  • 24-hour check-in

Fees

 

  • A city tax of Hamburg is imposed by the city. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation that you received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 35 for adults and EUR 17.50 for children (approximately)
  • Airport shuttle fee: EUR 150 per vehicle (roundtrip)
  • Airport shuttle fee per child: EUR 150 (roundtrip)
  • Valet parking fee: EUR 35.00 per day
  • Pet fee: EUR 39 per pet, per night
  • Rollaway bed fee: EUR 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Atlantic Kempinski Hamburg
  • Hotel Atlantic Kempinski
  • Atlantic Kempinski Hamburg
  • Atlantic Kempinski
  • Kempinski Atlantic Hotel Hamburg
  • Hamburg Kempinski Atlantic Hotel

You should know

  • Hotel Atlantic Kempinski Hamburg offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.