4.5 out of 5

"I am so happy that I choose this hotel. very kind people, great room spacious and beautifully decorated. Excellent houskepping. I am definitely going ... " More

By Katayoun E. on Sun 22 Feb 2015

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Hotel Description

A luxury stay in the heart of Hamburg awaits you at Hotel Atlantic Kempinski Hamburg. Within just a 15-minute stroll, you'll find popular places like Hamburger Kunsthalle and Moenckebergstrasse. Highlights at this family-friendly hotel include a full-service spa, a restaurant, and an indoor swimming pool.

All 221 soundproofed rooms feature LED TVs with satellite channels, and you can enjoy free WiFi, iPod docks, and sitting areas. Dining in is an option with 24-hour room service, and minibars provide refreshments. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Additionally, coffee/tea makers, in-room childcare, and pillow menus are available.

A day of pampering at Energy Clinic can include massages and body wraps along with access to the sauna. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the fitness centre and sauna as well as access to bike rentals. 4078 square feet (379 square metres) of event facilities include conference rooms, and other business amenities include a business centre and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Saint Georg hotel, you'll be 1.2 km (0.7 mi) from Hamburg City Hall and 2.3 km (1.4 mi) from St. Michaelis Church.

Hotel Atlantic Kempinski Hamburg ratings based on 137 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
4 out of 5

Generally good

not even allowed extra 30 minutes from check out, wasn't happy

Posted by on 21 Dec 2014

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5 out of 5

Perfect luxury break

Gorgeous hotel within easy walking distance of the railway station so a perfect getaway. Fabulous cocktails, beautiful pool and extremely comfortable rooms. The buffet breakfast was amazing.

Posted by on 30 Nov 2013

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5 out of 5

Great comfort and relaxation

My husband and I recommend this hotel to anyone who really wants to relax. The service is so good that you can forget the everyday matters and the luxury room was...full of luxury! Location isn't bad either, only about 500 metres from the main railway station and all the services. However, the lake view is over a street - window towards the inner yard was more silent.

Posted by on 17 Apr 2012

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5 out of 5

great hotel

I am so happy that I choose this hotel. very kind people, great room spacious and beautifully decorated. Excellent houskepping. I am definitely going back.

Posted by on 22 Feb 2015

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5 out of 5
Kaikki muuten hyvin mutta soittaminen respaan huoneesta ei onnistunut.

Posted by , from Lahti on 31 Mar 2018

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4 out of 5
tolle Tage in Hamburg - genossen den Aufenthalt im Hotel Atlantik Kempinski sehr!

Posted by , from schweiz on 3 Jan 2018

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5 out of 5

sehr charmantes Hotel, zentral gelegen

Wir genossen einen Aufenthalt im wunderschönen Zimmer 222. Vielen herzlichen Dank. Das Abendessen und die Weine schmeckten ausgezeichnet. Auch war das Frühstückbuffet sehr reichhaltig. Das Personal erlebten wir als zuvorkommend, hilfsbereit und aufmerksam. Dieses charmante Hotel können wir allerbestens empfehlen und freuen uns jetzt schon auf die Rückkehr am 1. Januar.

Posted by , from Schweiz on 16 Dec 2017

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4 out of 5

Zentral gelegenes Hotel

Pros: Gutes und reichhaltiges Frühstücksbuffet Schönes Zimmer
Cons: Der Safe war nicht angeschraubt und somit unbrauchbar.
Location: Zentrale Lage in direkter Nähe des Bahnhofs, der S- und U-Bahn
Wir waren für vier Tage in Hamburg, um die Stadt näher kennen zu lernen. Das Hotel zeichnet sich durch eine gute, zentrale Lage aus. Die Landungsbrücken, die Speicherstadt und auch die Altstadt von Hamburg sind gut und mit S- und U-Bahn rasch zu erreichen. Auch die Anreise mit dem Auto ist einfach, man ist rasch und unkompliziert am Hotel.

Posted by on 1 Nov 2017

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5 out of 5
We had only two nights but it was very nice and comfortable. After midnight i could not get any coffee at the bar...

Posted by , from Switzerland on 23 Aug 2017

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5 out of 5

Elegantti hotelli lähellä keskustaa

Rauhallinen, tyylikäs ja hyvä palvelu. Siistit ja hiljaiset huoneet.

Posted by , from Suomi on 10 May 2017

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About the Hotel Atlantic Kempinski Hamburg

Location An der Alster 72-79, Hamburg, HH 20099

Property Features

Hotel Atlantic Kempinski Hamburg offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include A business centre, a limo/town car service, and meeting rooms. Event space at this hotel measures 4078 square feet (379 square metres) and includes conference rooms. A fitness centre, spa services, and a terrace are also featured at the luxury Hotel Atlantic Kempinski Hamburg. A round-trip airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Hamburg hotel.

  • 1 building
  • 221 guestrooms or units
  • 4 levels
  • 13 conference rooms
  • 4078 sq ft of conference space
  • 379 sq. m of conference space
  • Built in 1909
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Indoor pool
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare
  • Free cots/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Valet parking (surcharge)


  • Airport: Hamburg (HAM) (11.2 km / 7 mi)
  • Train station: Hamburg Central Station (1.1 km / 0.7 mi)
  • Metro station: North Central U-Bahn (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Atlantic Kempinski Hamburg offers 221 forms of air-conditioned accommodation with iPod docking stations and minibars. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Hamburg's hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Pillowtop beds
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 11:00 AM.

Hotel Atlantic Kempinski Hamburg has a restaurant on-site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Segway rental/tour nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

Energy Clinic has massage/treatment rooms and couples treatment room(s). Services include massages, facials, body wraps and body scrubs. The spa is equipped with a sauna.

  • Sauna in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower

Hotel Policies


  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70.00 per night.
  • Free cribs (infant beds)!


  • Pets: EUR 39 per pet, per night


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available
  • Debit cards not accepted



  • A city tax of Hamburg is imposed by the city. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation that you received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR35 for adults and EUR17.50 for children (approximately)
  • Airport shuttle fee: EUR150 per vehicle (return)
  • Valet parking fee: EUR35.00 per day
  • Pet fee: EUR39 per pet, per night
  • Rollaway bed fee: EUR70.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Atlantic Kempinski Hamburg
  • Hotel Atlantic Kempinski
  • Atlantic Kempinski Hamburg
  • Atlantic Kempinski
  • Kempinski Atlantic Hotel Hamburg
  • Hamburg Kempinski Atlantic Hotel

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.