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Hotel Louis C. Jacob

Star Rating
5 out of 5
Photo gallery

Reviews

4.7 / 5Exceptional
259 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Spa
  • Restaurant

Map

What's nearby

  • Popular Location
    Elbstrand
    4 min drive
  • Popular Location
    Volksparkstadion
    10 min drive
  • Popular Location
    Barclaycard Arena
    10 min drive
  • Airport
    Hamburg (HAM)
    27 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-01-20. Try updating your dates to see prices for your trip.

    About this area

    Hamburg

    Located in Hamburg's Altona neighbourhood, Hotel Louis C. Jacob is in the suburbs and on the waterfront. St. Pauli Piers and Hamburg Cruise Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Hamburger Dom and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Barclaycard Arena or Volksparkstadion.

    Popular Location

    What's nearby

    • Elbstrand - 4 min drive
    • Volksparkstadion - 10 min drive
    • Fish Market - 10 min drive
    • Barclaycard Arena - 10 min drive
    • Theatre Neue Flora - 11 min drive

    Getting around

    • Holstenstraße Station - 11 min drive
    • Hochkamp S-Bahn - 15 min walk
    • Hamburg (HAM) - 27 min drive

    Restaurants

    • Where to eat
    • Jacobs Restaurant – 2 star Michelin rating. Ocean-view fine-dining restaurant with a bar offering French cuisine. Serves dinner on selected days. Reservations required.
    • Kleines Jacob – Garden-view restaurant. Serves dinner on selected days. Reservations required.
    • Jacobs Bar – Ocean-view bar. Serves brunch, lunch, dinner and light fare daily.

    About this property

    Hotel Louis C. Jacob

    This hotel features 2 restaurants, a full-service spa and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a conference centre are on-site. All 84 rooms feature thoughtful touches such as espresso makers and pillow menus, plus free WiFi, free wired Internet and flat-screen TVs with satellite channels. Other amenities available to guests include pillowtop, separate sitting areas and 24-hour room service.

    Awards and affiliations

    • The property is a member of the Leading Hotels of the World.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and public transport

    Free nearby parking
    Self parking: EUR 25 per night
    Valet parking: EUR 25 per night
    24-hour return airport shuttle (surcharge)
    Airport shuttle on request
    Return train station shuttle (surcharge)
    Cruise terminal shuttle (surcharge)
    Ferry terminal shuttle (surcharge)
    Limo/town car service

    Food and drink

    Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 35 for adults and EUR 16 for children
    2 restaurants
    1 bar
    24-hour room service

    Things to do

    24-hour fitness centre
    Full-service spa
    Sauna

    Family friendly

    Babysitting/childcare (surcharge)
    Dry-cleaning service
    In-room childcare (surcharge)
    Laundry facilities

    Conveniences

    Ballroom
    Banquet hall
    Lift
    Free newspapers in reception
    Front-desk safe
    Gift shop/newsstand
    Library
    Reception hall

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    English
    German

    Business services

    6 meeting rooms
    Business centre
    Conference centre

    Outdoors

    Garden
    Terrace

    Spa

    Massages
    Sauna
    Spa open daily

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking

    More

    Designated smoking areas
    Fireplace in reception

    Room amenities

    Bedroom

    Blackout drapes/curtains
    Hypo-allergenic bedding
    Pillow menu
    Pillow-top mattress
    Premium bedding

    Bathroom

    Bathrobes
    bathtub or shower
    Free toiletries
    Hairdryer
    Towels

    Entertainment

    flat-screen TV
    premium channels
    satellite channels

    Food and drink

    Espresso maker
    Free bottled water
    Minibar

    More

    Desk
    Free newspapers
    Iron/ironing board (on request)
    Phone
    Safe
    Separate sitting area
    Slippers
    Turndown service
    4.7

    Exceptional

    5 - Excellent
    202
    4 - Good
    36
    3 - Okay
    17
    2 - Mediocre
    3
    1 - Poor
    1
    4.8
    Cleanliness
    4.8
    Service and Staff
    4.9
    Amenities
    4.6
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Staff are top notch! We felt like guests in a home! Thank you!

    Stayed 2 nights in Jan 2020

    3/5

    • Liked: Cleanliness, staff & service, room comfort

    Stayed 1 night in Dec 2019

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 1 night in Sep 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Great classic hotel

      Beautiful hotel and wonderful stay! The room was a little stuffy at night but apparently I didn’t realize I could open the windows. Lovely staff, will definitely be back!

      Stayed 1 night in Sep 2019

      3/5

      • Liked: Cleanliness, property conditions & facilities, room comfort
      • Disliked: Staff & service

      A dramatic decline in service.

      We have been staying at LCJ for 7 years and unfortunately seen a dramatic decline in the last few years. Most of the staff inc reception look like they don’t like working there giving a uneasy atmosphere. Lack of service staff available also meant you had to wait so long to order drinks in the outside area. On checking out there was no one available to help with the bags to the car resulting in us grabbing the porter trolley ourselves and wheeling it with our luggage past reception through the hotel with the staff just ignoring the situation. This would never of happened a few years ago...such a shame because it was an institution in Hamburg in when you stayed there you were made so welcome and it felt special.

      Stayed 3 nights in Aug 2019

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