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INNSiDE by Melia Hamburg Hafen

4.5-star property
Hoegerdamm 30, Hamburg, 020 3788 4841
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4.3 out of 5
Very good!
See all 19 ebookers Reviews

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The Innside Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£92* Per night/room 21 Apr - 22 Apr

The Innside Room for Families (2+1)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Loft (2+2)

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Innside Room for Families

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Innside Premium Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Loft

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at INNSiDE by Meliá Hamburg Hafen. During your stay, you're just a quick walk from Hamburg Wholesale Market. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy international cuisine while dining at Werft Craft Cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and bicycles to rent
  • 7 minutes on foot from Mehr!-Theater am Großmarkt
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

INNSiDE by Meliá Hamburg Hafen ratings based on 19 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for INNSiDE by Meliá Hamburg Hafen

Everyone (11) Couples (5) Family (2)
5 out of 5
Es war sehr sauber, toll eingerichtet und das Personal war sehr freundlich. Das Essen war wunderbar unddasHotelzimmer war top eingerichtet. Wir werden wieder kommen. Kann das Hotel weiterempfehlen. Macht weiter so. Danke fürdie tollen Tage.

Posted by on 22 Oct 2023

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Comment from Hotel Management

26 Oct 2023 by Ihre INNSiDER

Sehr geehrter Michael,vielen Dank für Ihren positiven Kommentar!Es freut uns sehr, dass Ihnen die Sauberkeit, die Einrichtung und der Service unseres Personals gefallen haben. Wir sind stolz darauf, unseren Gästen ein angenehmes Ambiente und freundlichen Service zu bieten. Auch freut es uns, dass Sie unser Hotel weiterempfehlen möchten und Sie selbst auch erneut zu uns kommen werden in der Zukunft. Herzliche GrüßeIhre INNSiDER

4 out of 5
…

Posted by on 14 Oct 2023

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Comment from Hotel Management

26 Oct 2023 by Ihre INNSiDER

Lieber Jan,vielen Dank für Ihren Besuch und Ihr Feedback. Es freut uns, dass Sie einen angenehmen Aufenthalt bei uns hatten. Gerne würden wir erfahren, weshalb wir Sie nicht komplett von uns überzeugen konnten und uns über eine Rückmeldung Ihrerseits freuen.Wir hoffen, dass wir Sie beim nächsten Besuch rundum zufriedenstellen zu können.Mit freundlichen GrüßenIhre INNSiDER

5 out of 5
-

Posted by on 6 Jun 2023

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Comment from Hotel Management

7 Jun 2023 by Ihre INNSiDER

Lieber Alexander,vielen Dank für Ihre positive Bewertung.Wir lesen mit Freude, dass Sie einen angenehmen Aufenthalt in unserem Hotel verbracht haben und würden uns freuen, Sie auch in der Zukunft wieder bei uns begrüßen zu dürfen. Mit freundlichen GrüßenIhre INNSiDER

4 out of 5

Posted by on 21 May 2023

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4 out of 5
Très belle chambre. Personnel antipathique, mal formé...

Posted by on 28 Oct 2022

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5 out of 5

Posted by on 21 Aug 2022

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4 out of 5
Das Hotel war sehr modern und schön eingerichtet. Es war auch in der Nähe des Bahnhofs. Die direkte Umgebung war aber nicht sehr schön.

Posted by on 16 Mar 2020

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Comment from Hotel Management

8 Apr 2020 by ND

Lieber Gast, Wow danke für das nette Lob und das Feedback zu unserem Haus! Wir werden dies sehr gerne weiterleiten und freuen uns jetzt schon auf Ihren nächsten Besuch in unserer schönen Stadt. Wir senden liebe Grüße, Ihre INNSiDER

4 out of 5
Sehe freundlicher Check-In. Gutes Frühstück. Grosses sauberes Zimmer und den Preis mehr als wert.

Posted by on 6 Mar 2020

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Comment from Hotel Management

15 Mar 2020 by nd

Lieber Gast, Wow danke für das nette Lob und das Feedback zu unserem Haus! Wir werden dies sehr gerne weiterleiten und freuen uns jetzt schon auf Ihren nächsten Besuch in unserer schönen Stadt. Wir senden liebe Grüße, Ihre INNSiDER

4 out of 5
Moderne, gepflegte Unterkunft. Gute Lage.Gutes Frühstück.

Posted by on 26 Oct 2019

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Comment from Hotel Management

31 Oct 2019 by nd

Lieber Gast, es freut uns, dass wir im Rahmen Ihrer Reise zu einem gelungenen Aufenthalt in Hamburg unseren Teil beisteuern konnten. Wir freuen uns jetzt schon, wenn Sie uns das nächste Mal einen Besuch abstatten. Bis dahin senden wir liebe Grüße Ihre INNSiDER

4 out of 5
Wir hatten ein tolles Zimmer, das Frühstück war auch sehr gut. Nettes Personal und zuvorkommend. Wir können dieses Hotel gut weiter empfehlen. Zu Fuss oder mit dem Öffentlichen Verkehrsmitteln ist Hammburg gut zu erkunden.

Posted by on 21 Oct 2019

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Comment from Hotel Management

24 Oct 2019 by nd

Liebe Fabiana, vielen Dank für die netten Worte. Wir haben uns sehr gefreut, dass Ihnen Ihr letzter Aufenthalt bei uns im Haus positiv in Erinnerung geblieben ist. Ich gebe Ihr Lob gerne direkt an unser Team weiter, eine bessere Motivation kann man nicht bekommen. Bis bald mal wieder, Ihre INNSiDER

About the INNSiDE by Melia Hamburg Hafen

Location Hoegerdamm 30, Hamburg, 20097

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, spa services, and a terrace are also featured at the luxury INNSiDE by Meliá Hamburg Hafen. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Hamburg hotel is smoke free.

  • 1 building
  • 207 guestrooms or units
  • 6 levels
  • Conference rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: HafenCity Universität Hamburg Station (1.8 km / 1.1 mi)
  • Metro station: Steinstrasse U-Bahn (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

INNSiDE by Meliá Hamburg Hafen offers 207 accommodations with free minibar items and minibars. Flat-screen televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:30 AM to noon.

Werft Craft Cuisine – This restaurant specialises in international cuisine. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 25 per pet, per day
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Stay Safe with Meliá (Meliá)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: EUR 20 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 12.50 for children
  • Covered self-parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • INNSIDE Meliá Hamburg Hafen Hotel
  • INNSIDE Meliá Hafen Hotel
  • INNSIDE Meliá Hamburg Hafen
  • Innside By Melia Hamburg Hafen
  • INNSIDE by Meliá Hamburg Hafen Hotel
  • INNSIDE by Meliá Hamburg Hafen Hamburg
  • INNSIDE by Meliá Hamburg Hafen Hotel Hamburg
  • Innside By Melia Hamburg Hafen
  • INNSiDE by Meliá Hamburg Hafen Hotel
  • INNSiDE by Meliá Hamburg Hafen Hamburg
  • INNSiDE by Meliá Hamburg Hafen Hotel Hamburg

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.