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4.3 out of 5

"Typical Ibis good standard - you know what to expect. Whilst it calls itself an airport hotel, it is a good 15 to 20 minutes walk from the terminal. ... " More

By a verified traveller on Sat 22 Sep 2018

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Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£50* Per night/room 1 Feb - 2 Feb

Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

The breakfast at ibis Hamburg Airport gets high marks from our customers. During your stay, you'll be within walking distance of Lufthansa Technik AG. You'll find features such as free WiFi in public areas, plus a snack bar/deli and a business centre. This 2.5-star hotel has 157 rooms over 4 floors. This property offers pet-friendly amenities, such as food and water bowls. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with flat-screen TVs, hairdryers and safes
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front-desk safe and a business centre
  • Guests speak favourably about the value of their stay and the area's walkability
  • 14 minutes by car from Miniatur Wunderland and 9 minutes from Hagenbeck Zoo
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

ibis Hamburg Airport ratings based on 18 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Hamburg Airport

Everyone (13) Couples (3) Family (2)
5 out of 5
Typical Ibis good standard - you know what to expect. Whilst it calls itself an airport hotel, it is a good 15 to 20 minutes walk from the terminal. Whilst this was not a problem for me, for those with a lot of luggage or who have trouble walking this would be a problem. There are buses nearby, and the local public transport system, HVV, has a good website and app where you can plan your journey. There was only one lift out of two working during all of my six night stay, which did cause a bit of a delay at busier times. On the whole though, it suited my needs and provided good value for money, considering it is Hamburg, with a typical but excerllent continental buffet breakfast.

Posted by , from London, UK on 22 Sep 2018

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4 out of 5
Good location. Noise blocking doors but ceilings are thin. No tea making facilities for English guests. Nice shower. Nice bed. Good aircon.

Posted by , from London on 19 Sep 2018

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5 out of 5
Preis-Leistungsverhältnis stimmt. Zimmer Sauber, Betten bequem, Personal freundlich und hilfsbereit! Kann ich nur empfehlen.

Posted by on 29 Jan 2020

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Comment from Hotel Management

4 Feb 2020 by Wolfgang Klammer – Front Office Manager

Lieber Gast, vielen Dank für die hervorragende Bewertung, die Sie unserem Hotel gegeben haben. Wir sind begeistert, dass es Ihnen in unserem Haus so sehr gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen Wolfgang Klammer – Front Office Manager

5 out of 5

Posted by on 1 Jan 2020

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Comment from Hotel Management

6 Jan 2020 by Wolfgang Klammer - Front Office Manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Wolfgang Klammer - Front Office Manager

4 out of 5
Toller Empfang, alles ganz locker, man fühlt sich wohl

Posted by on 10 Dec 2019

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4 out of 5

Posted by on 9 Oct 2019

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5 out of 5
Das Ibis-Hotel hat eine sehr gute Lage zum Flughafen und ist trotzdem ruhig.

Posted by on 8 Sep 2019

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4 out of 5
- WLAN eher langsam - das Personal war über die Busverbindungen zum Flughafen nicht sehr gut informiert

Posted by on 8 Sep 2019

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4 out of 5

Posted by on 7 Sep 2019

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Comment from Hotel Management

14 Sep 2019 by Wolfgang Klammer - Front Office Manager

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely Wolfgang Klammer - Front Office Manager

4 out of 5

Posted by on 24 Dec 2018

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Renovations + Closures

The following facilities or services will be unavailable from January 1 2022 to March 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. The eco-friendly ibis Hamburg Airport also features multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. For a fee, parking is available. This Hamburg hotel is smoke free.

  • 1 building
  • 157 guestrooms or units
  • 4 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Barmbek Station (5.6 km / 3.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis Hamburg Airport offers 157 forms of accommodation with a safe and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Cable channels
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 8 per pet
  • Food and water bowls are available

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • One child stays free
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12 for adults and EUR 6 for children (approximately)
  • Self-parking fee: EUR 11 per day
  • Pet fee: EUR 8 per pet

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Hamburg Airport
  • ibis Hotel Hamburg Airport
  • Accor Hamburg Airport
  • ibis Hamburg Airport Hotel
  • ibis Hamburg Airport Hotel
  • ibis Hamburg Airport Hamburg
  • ibis Hamburg Airport Hotel Hamburg

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 star Superior, and is displayed on this page as 2.5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.