4.2 out of 5

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Hotel Description

Our customers tell us that they enjoy the clean rooms at ibis Hamburg City. During your stay, you're just a quick walk from Moenckebergstrasse. Free WiFi in public areas, a restaurant and a bar are available. This 3-star hotel has 252 rooms. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with flat-screen TVs, room service and showers
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front-desk safe and a business centre
  • Guests speak favourably about the proximity to shopping and the helpful staff
  • Within a 15-minute walk of Moenckebergstrasse and Hamburger Kunsthalle
  • Dogs welcome for a fee


Bed Count 2 Single Beds Maximum Occupancy 2 Max


Bed Count 1 Double Bed Maximum Occupancy 2 Max

ibis Hamburg City ratings based on 13 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Hamburg City

Everyone (11)
4 out of 5

Posted by on 23 Dec 2018

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5 out of 5
emplacement ,isolation au niveau bruit,qualité prix

Posted by on 30 May 2019

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4 out of 5
Sehr gute Lage zum Hauptbahnhof. Die Zimmer sind sauber und das Personal sehr höflich.

Posted by on 9 May 2019

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5 out of 5

Posted by on 20 Apr 2019

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4 out of 5
Das Hotel liegt zentral und der Service ist sehr nett und freundlich.

Posted by on 30 Jan 2019

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4 out of 5
Zum schlafen ist das Hotel ok. Personal Reseption sehr freundlich und hilfsbereit 👍

Posted by , from Allschwil on 14 Nov 2018

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4 out of 5
Sehr gut zentral gelegen. Nahe an U-Bahn. Speicherstadt und Bahnhof auch einfach zu Fuss erreichbar.

Posted by on 27 Aug 2018

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4 out of 5

Schönes Hotel in Citynähe

Sehr gute Erreichbarkeit zum Hbf, Innenstadt, sehr central gelegen.

Posted by , from Löhne on 7 Feb 2018

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4 out of 5

Sehr zentrales preiswertes Hotel

Pros: Zentrale Lage
Cons: Ein Frottetuch zum Duschen, Waschen. Kleines und grosses Tuch wäre besser.
Location: Nähe Hauptbahnhof, 20 Minuten Spaziergang zur Ebphilharmonie, nähe Shoppingmeile
Sehr schönes und zentrales Hotel. Einrichtung zweckmässig, einfach.

Posted by on 24 Jan 2018

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4 out of 5

Hübsches Hotel, stadtnah, super Hotelbar

Pros: Hotelbar
Location: Direkt am HB von Hamburg - 5 min zu Fuss und 10 min von der Speicherstadt entfernt. Gut gelegen für den Preis.
Am ersten Tag leider keine Zimmerreinigung am 1. Januar war Frühstück bis 14.00 - SEHR GUT Hotelbar super - sehr ferundlicher Service und aufmerksam, etwas nervöser Barkeeper, aber die Mädels waren super! Alles in Allem sehr zu empfehlen - Preis Leistung völlig in Ordnung

Posted by on 5 Jan 2018

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. Public spaces have free WiFi. The business-friendly ibis Hamburg City also features dry cleaning/laundry services and a safe deposit box at the front desk. For a fee, parking is available. This 3-star Hamburg hotel is smoke free.

  • 252 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Airport: Hamburg (HAM) (11.9 km / 7.4 mi)
  • Train station: Hamburg Central Station (0.8 km / 0.5 mi)
  • Metro station: Steinstrasse U-Bahn (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis Hamburg City offers 252 forms of air-conditioned accommodation with a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

  • In-room dining
  • Flat-screen television
  • Shower
  • Hairdryer
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

On-site venue – This restaurant specialises in regional cuisine and only serves dinner.

On-site venue No. 2 – This bar only serves light fare. Open 24 hours.

Room service is available.


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


  • Pets: EUR 8 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available



  • A city tax of Hamburg is imposed by the city. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation that you received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 11 per person (approximately)
  • Self-parking fee: EUR 10 per night
  • Pet fee: EUR 8 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Hamburg City Hotel
  • ibis Hamburg City
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.