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Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Business Room, 1 Double Bed (Plus)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Business Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at IntercityHotel Hamburg Hauptbahnhof. During your stay, you'll be connected to the convention centre and just a quick walk from Inner Alster Lake. Free WiFi in public areas, a restaurant and a bar are available.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front-desk safe and a business centre
  • Guests speak favourably about the proximity to public transport and the helpful staff
  • Just a 3-minute drive from Hamburg City Hall and 9 minutes from Hamburg Dungeon
  • Pets welcome for a fee

IntercityHotel Hamburg Hauptbahnhof ratings based on 51 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for IntercityHotel Hamburg Hauptbahnhof

Everyone (36) Couples (5) Family (1)
4 out of 5
Es hat trotz Corona-Zeit alles gepasst, das Hotel liegt ideal Nähe Bahnhof für einen Städtetrip

Posted by , from Remshalden on 22 Jul 2020

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4 out of 5

Posted by on 7 Feb 2020

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5 out of 5
In den Einzelzimmern im 7.Stock gab es noch keinen Zimmersafe. Sehr freundliches und zuvorkommendes Personal. Nachtportier hat Portemonnaieverlust meiner Kollegin in Theater in Kürze geklärt und wir konnten noch in derselben Nacht die Geldbörse wieder in Empfang nehmen. Super!

Posted by on 3 Jan 2020

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3 out of 5
Super Lage am Hauptbahnhof. Jedoch war der Lift immer defekt und wir sind mehrmals stecken geblieben.. Plus mussten wir vom 6 Stock runterlaufen weil wir abreisen muessten da der Lift wieder nicht funktionierte. Die Matratzen sind eine qaul für den Rücken. Ansonsten ganz ok.

Posted by , from Schweiz on 30 Dec 2019

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5 out of 5
Sehr gute Lage, nähe Hauptbahnhof, bereits ab Mittag bezugsbereit.

Posted by on 7 Dec 2019

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3 out of 5

Posted by on 1 Oct 2019

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4 out of 5
Das Hotel ist super gelegen aber das Zimmer zur Strasse sehr laut! Doch gesamthaft gesehen empfehlenswert für einen Städtereise.

Posted by on 23 Sep 2019

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4 out of 5
Sehr zentrale Lage, nähe Fussgängerzone und die vielen Sehenswürdigkeiten können in kurzer Zeit erreicht werden.

Posted by on 12 Aug 2019

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4 out of 5
Sehr zentral gelegen, 5 Minuten vom Bahnhof und Einkaufsstrasse. Das Speiseangebot im Restaurant ist sehr klein dafür war das Personal sehr zuvorkommend

Posted by on 17 Jul 2019

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3 out of 5
Sehr zentral gelegen. Empfang und Verabschiedung sehr unpersönlich.

Posted by on 28 Jun 2019

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About the IntercityHotel Hamburg Hauptbahnhof

Location Glockengiesserwall 14/15, Hamburg, HH 20095

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. WiFi is free in public spaces. Vending machine, multilingual staff, and concierge services are also featured at the business-friendly IntercityHotel Hamburg Hauptbahnhof. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Hamburg hotel is smoke free.

  • 155 guestrooms or units
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Hamburg (ZMB-Hamburg Central Train Station) (0.5 km / 0.3 mi)
  • Metro station: North Central U-Bahn (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

IntercityHotel Hamburg Hauptbahnhof offers 155 accommodations with a safe and free newspapers. Beds feature down comforters. 30-inch Flat-screen televisions come with premium digital channels. Rooms have partially open bathrooms. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • In-room dining
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

IntercityHotel Hamburg Hauptbahnhof has a restaurant on site.

Room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 15 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 17 per person (approximately)
  • Covered self-parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • InterCityHotel Hauptbahnhof
  • InterCityHotel Hauptbahnhof Hotel Hamburg
  • Intercityhotel Hotel Hamburg
  • InterCityHotel Hamburg Hauptbahnhof Hotel
  • InterCityHotel Hamburg Hauptbahnhof
  • IntercityHotel Hamburg Hauptbahnhof Hotel
  • IntercityHotel Hamburg Hauptbahnhof Hamburg
  • IntercityHotel Hamburg Hauptbahnhof Hotel Hamburg

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.