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Reviews

4.1 / 5Very Good
1,896 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Moenckebergstrasse
    4 min walk
  • Popular Location
    Hamburg City Hall
    11 min walk
  • Popular Location
    Hamburg State Opera
    16 min walk
  • Airport
    Hamburg (HAM)
    14 min drive

Book online or call:

020 3788 4841

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    About this area

    Hamburg

    Near a metro station, IntercityHotel Hamburg Hauptbahnhof is in Hamburg's Altstadt neighbourhood, a walkable area with good shopping. Miniatur Wunderland and Hamburg Dungeon are cultural highlights, and travellers looking to shop may want to visit Moenckebergstrasse and Reeperbahn. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclaycard Arena. Our guests appreciate the hotel's convenience for public transport: Central S-Bahn is just steps away and Monckebergstrasse U-Bahn is 4 minutes by foot.

    Popular Location

    What's nearby

    • Moenckebergstrasse - 4 min walk
    • Hamburg City Hall - 11 min walk
    • Hamburg State Opera - 16 min walk
    • Hamburg Wholesale Market - 3 min drive
    • University of Hamburg - 3 min drive

    Getting around

    • Hamburg Central Station - 2 min walk
    • Central S-Bahn - 2 min walk
    • Hamburg (HAM) - 26 min drive

    About this property

    IntercityHotel Hamburg Hauptbahnhof

    Along with a restaurant, this smoke-free hotel has a bar/lounge and a business centre. WiFi in public areas is free. Other amenities include conference space, concierge services and laundry facilities. All 155 soundproofed rooms feature free WiFi and room service. Cable TV, down duvets and free newspapers are among the other amenities available to guests.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    No on-site parking available

    Food and drink

    Breakfast available for a fee: EUR 15 per person
    1 restaurant
    1 bar
    Room service available

    Things to do

    Shopping

    Family friendly

    Laundry facilities
    Soundproofed rooms

    Conveniences

    Lift
    Free newspapers in reception
    Front-desk safe

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Laundry facilities
    Luggage storage
    Multilingual staff

    Languages spoken

    English
    German
    Italian

    Business services

    Business centre
    Meeting rooms
    Conference space

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Down comforter
    Hypo-allergenic bedding

    Bathroom

    Bathroom (partially open)
    Hairdryer
    Shower

    Entertainment

    TV channels

    Food and drink

    Free bottled water

    More

    Desk
    Free newspapers
    Phone
    Safe
    Soundproofing
    4.1

    Very Good

    5 - Excellent
    602
    4 - Good
    1,006
    3 - Okay
    232
    2 - Mediocre
    45
    1 - Poor
    11
    4.4
    Cleanliness
    4.2
    Service and Staff
    4.0
    Amenities
    4.1
    Property condition

    2/5

    • Disliked: Amenities

    I stayed here for a single night while passing through Hamburg by train. I didn't have a bad experience at this hotel, but I didn't exactly have a good one either. It was average in every respect.

    Stayed 1 night in Oct 2019

    4/5 Good

    • Liked: Cleanliness, amenities

    The hotel is well situated and part of a well equipped chain. The hauptbahnhoff Intercity had two problems. 36 hours without internet which is unacceptable in a business hotel (a problem at headquarters in Frankfurt). Staff did not warn guests checking in hoping that repairs would happen quickly. A second elevator never functioned during my stay. Breakfast is adequate but not up to competitive standards. Staff was helpful and polite and embarrassed by their circumstances.

    Stayed 2 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    The room needs more light

    The room was a bit dark. Other than that, the location of the hotel is good, close to the central station.

    Stayed 3 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, room comfort
    • Disliked: Property conditions & facilities

    Stayed 3 nights in Dec 2019

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