4.1 out of 5

"The room was comfortable and clean, staff were pleasant and helpful. Breakfast was very good. " More

By a verified traveller on Mon 08 May 2017

Enter dates to see availability

Hotel Description

Leonardo Hotel Hamburg Airport's walkable location gets good marks from our customers. During your stay, you'll be close to Hagenbeck Zoo. Free WiFi in public areas, a free round-trip airport shuttle and a restaurant are available. This 4-star hotel has 147 rooms over 4 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • All rooms offer flat-screen TVs, room service (during limited hours) and hairdryers
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a business centre, meeting rooms and multilingual staff
  • On-site recreation includes a fitness centre and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 13 minutes by car from Hagenbeck Zoo and 8 minutes from Stadtpark
  • Free airport shuttle service
  • Pets welcome for a fee

Comfort Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Leonardo Hotel Hamburg Airport ratings based on 31 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Leonardo Hotel Hamburg Airport

Everyone (9) Business (3) Couples (6) Family (8) Friends (1) Other (2)
4 out of 5
I did not like too much that as British visitor my TV English channel stations were quite limited, with only a handful of Englsih News channels available. Everything else sehr gut.

Posted by on 18 Jun 2019

Was this review helpful to you?
Comment from Hotel Management

20 Jun 2019 by Michelle

Dear Guest, Thank you very much for taking the time to evaluate your stay at the Leonardo Hotel Hamburg Airport. We are very happy to read that you in general liked our hotel. We regret though that not everything was to your fullest satisfaction and want to apologize for the inconvenience caused. We have passed on your comment to our management to improve our services. We would be very happy to welcome you again during your next stay in Hamburg. With best regards, Leonardo Hotel Hamburg Airport - Team

4 out of 5

Good value.

Pros: Convenient location for the purpose of my visit.
The room was comfortable and clean, staff were pleasant and helpful. Breakfast was very good.

Posted by on 8 May 2017

Was this review helpful to you?
4 out of 5

pleasant hotel

The staff were friendly and helpful. However, the room was joined by a door to the adjoining room and I could hear their TV most of the night on our first night...so they must have heard our conversations too! Apart from that I can't fault the room and considering how near the airport we were...didn't hear any planes. Didn't have breakfast as it didn't meet my needs and was quite expensive for what it was. All in all a pleasant stay and reasonably priced.

Posted by on 30 Sep 2014

Was this review helpful to you?
4 out of 5
sehr nah zum Flughafen, extrem freundlicher Empfang des nach Partys, sehr gut organisierte Shuttleservice zum Flughafen, Zimmer großzügig jedoch nicht ganz günstig

Posted by , from München on 10 Jun 2019

Was this review helpful to you?
Comment from Hotel Management

16 Jun 2019 by Michelle

Lieber Gast, vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im Leonardo Hotel Hamburg Airport zu bewerten. Wir haben uns sehr über Ihr schönes und motivierendes Feedback gefreut und es gerne an unsere Kollegen weitergegeben. Es ist für uns immer eine besondere Freude, wenn unsere Gäste den Aufenthalt bei uns vollkommen genossen haben. Wir würden uns sehr freuen, wenn wir Sie auch bei Ihrem nächsten Besuch in der Hansestadt wieder bei uns begrüßen dürfen und verbleiben mit freundlichen Grüßen Ihr Team vom Leonardo Hotel Hamburg Airport

5 out of 5
Leider hatte es keinen Kühlschrank im Zimmer. Der Fluglärm war während unserem Aufenthalt sehr unterschiedlich und bis zu nicht bemerkbar.

Posted by on 27 Apr 2019

Was this review helpful to you?
Comment from Hotel Management

3 May 2019 by Michelle

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im Leonardo Hotel Hamburg Airport zu bewerten. Wir haben uns über Ihr sehr schönes und positives Feedback gefreut und es gerne an unsere Kollegen weitergegeben. Wir bedauern es sehr, dass nicht alles zu Ihrer vollsten Zufriedenheit war und möchten uns für die Unannehmlichkeiten entschuldigen. Wir haben Ihre Bewertung auch an unser Management weitergeleitet, um unseren Service zu optimieren. Wir würden uns sehr freuen, wenn wir Sie auch bei Ihrem nächsten Aufenthalt in Hamburg wieder bei uns begrüßen dürfen und verbleiben mit freundlichen Grüßen Ihr Team vom Leonardo Hotel Hamburg Airport

5 out of 5
Rundum perfekt , Mehr ist nicht zu sagen. Okokokokokok.

Posted by on 22 Apr 2019

Was this review helpful to you?
Comment from Hotel Management

3 May 2019 by Michelle

Lieber Gast, vielen herzlichen Dank, dass Sie so nett waren und sich die Zeit genommen haben, Ihren Aufenthalt in unserem Hause zu bewerten. Und was für eine wunderbare, schöne und motivierende Bewertung - besser könnte es nicht sein!:-) Diese haben wir mit großer Freude an Kollegen und Geschäftsleitung weitergegeben. Sollten Sie wieder einmal in Hamburg zu Besuch sein, würden wir uns sehr darüber freuen, Sie erneut bei uns begrüßen zu dürfen und verbleiben mit besten Wünschen, Ihr Team vom Leonardo Hotel Hamburg Airport

4 out of 5
Sehr hilfsbereit und freundlich. Flughafen Shuttle ist super.

Posted by on 23 Jul 2018

Was this review helpful to you?
Comment from Hotel Management

26 Jul 2018 by Michelle

Sehr geehrter Gast, was für eine Freude für uns zu lesen, dass Ihnen der Aufenthalt bei uns gefallen hat und dass Sie mit unserem Service rundherum zufrieden waren!:-) Was für ein Glück für uns, dass Sie sich die Zeit genommen haben, Ihren Besuch bei uns zu bewerten! Ihr positives und motivierendes Feedback haben wir sehr gerne an die Kollegen und Geschäftsleitung weitergegeben. Wir freuen uns darauf, Sie bei Ihrem nächsten Besuch in der Hansestadt erneut bei uns begrüßen zu dürfen und verbleiben mit herzlichen Grüßen, Ihr Team vom Leonardo Hotel Hamburg Airport

4 out of 5
Cons: Garageneinfahrt sehr eng
Übernachtungen im Hotel auf Grund von Messebesuch Hannover

Posted by on 30 Apr 2018

Was this review helpful to you?
Comment from Hotel Management

2 May 2018 by Michelle

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im Leonardo Hotel Hamburg Airport zu bewerten. Wir haben uns über Ihr schönes Feedback gefreut und es gerne an unsere Kollegen weitergegeben. Wir bedauern es sehr, dass nicht alles zu Ihrer vollsten Zufriedenheit war und möchten uns für die Unannehmlichkeiten entschuldigen. Wir würden uns sehr freuen, wenn wir Sie auch bei Ihrem nächsten Aufenthalt in Hamburg wieder bei uns begrüßen dürfen und verbleiben mit freundlichen Grüßen, Ihr Team vom Leonardo Hotel Hamburg Airport

5 out of 5
Nur für eine Nacht gebucht , als zwischenstop zum Flughafen

Posted by on 8 Oct 2017

Was this review helpful to you?
Comment from Hotel Management

11 Oct 2017 by Guest Realation Manager

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im Leonardo Hotel Hamburg Airport zu bewerten. Wir haben uns sehr über Ihr tolles Feedback gefreut und es gerne an unser Team weitergegeben. Gerne würden wir Sie auch bei Ihrem nächsten Besuch in Hamburg wieder bei uns begrüßen. Mit freundlichen Grüßen Ihr Team vom Leonardo Hotel Hamburg Airport

4 out of 5

Great short trip

Pros: Reception Staff was absolut great. (1-5 = 5)
Cons: Restaurant Staff was ok (1-5 = 3)
Room was perfect, but no bar in the room. Reception staff perfect. Restaurant staff ok..... Breakfast was great, rooms are clean, food in Restaurant great.

Posted by , from Switzerland on 14 Aug 2017

Was this review helpful to you?
Comment from Hotel Management

19 Aug 2017 by Michelle

Dear Pat, we are very happy that you took your time to evaluate you stay with us. Your absolute positive and motivating comments were passed on to the relevant departments and our management. For us it is great to see that our guests liked our hotel and enjoyed their visit! Dear Pat, should your future plans bring you back to Hamburg, we would be more than happy to welcome you again. With best regards, Leonardo Hotel Hamburg Airport - Team

About the Leonardo Hotel Hamburg Airport

Location Langenhorner Chaussee 183, Hamburg, HH 22415

Property Features

Leonardo Hotel Hamburg Airport offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business centre. A terrace, multilingual staff, and room service (during limited hours) are also featured at the business-friendly Leonardo Hotel Hamburg Airport. A roundtrip airport shuttle is free (available on request). For a fee, parking is available. This 4-star Hamburg hotel is smoke free.

  • 147 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Hamburg (HAM) (2 km / 1.2 mi)
  • Train station: Norderstedt Mitte Station (7.4 km / 4.6 mi)
  • Metro station: Langenhorn Markt U-Bahn (0.6 km / 0.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Leonardo Hotel Hamburg Airport offers 147 forms of accommodation with a safe and free newspapers. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a bath, complimentary slippers and a hairdryer. This Hamburg hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Hypo-allergenic bedding
  • Bathtub
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Slippers
  • Iron and ironing board available
  • Sound-insulated rooms
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Les 4 Saisons – This restaurant serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available on request from 5 AM to 11 PM. Fees may apply. Contact the property in advance to get details.

Airport shuttle service is offered on request from 5 AM to 11 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets: EUR 15 per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

 

  • A city tax of Hamburg is imposed by the city. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation that you received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15.00 per person (approximately)
  • Self-parking fee: EUR 13 per night
  • Pet fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Leonardo Hotel Hamburg Airport
  • Leonardo Hotel
  • Leonardo Hamburg Airport
  • Mercure Hamburg Airport Hotel Hamburg

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.