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4.2 out of 5

"Excellent stay Friendly staff Comfortable location " More

By a verified traveller on Mon 13 Aug 2018

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Hotel Description

Our customers tell us that they enjoy the breakfast at Mercure Hotel Hamburg Mitte. During your stay, you're just a quick walk from Hamburg TV Tower. Free WiFi in public areas, a restaurant and a bar are available. Built in 2002, this 4-star hotel has 180 rooms over 9 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, room service and coffee/tea makers
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests speak favourably about the central location and the proximity to public transport
  • 5 minutes by car from Reeperbahn and 10 minutes from University Medical Center Hamburg-Eppendorf

Standard Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£76* Per night/room 10 Aug - 11 Aug

Privilege, Double Room, 1 Double Bed, Courtyard Area

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mercure Hotel Hamburg Mitte ratings based on 17 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Hotel Hamburg Mitte

Everyone (6) Business (1) Couples (6) Family (2) Friends (1)
4 out of 5

Posted by on 9 Sep 2019

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4 out of 5
Excellent stay Friendly staff Comfortable location

Posted by on 13 Aug 2018

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5 out of 5

Posted by on 10 Nov 2019

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4 out of 5
Gutes Hotel, nah zu Planten un Bloomen. Eigentlich alles relativ nah zusammen. U-Bahn Station in ca.7-15min zu erreichen. Was ein wenig fehlt, ein Supermarkt/Einkaufsmöglichkeit in Gehdistanz.

Posted by on 17 Aug 2019

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5 out of 5
Sehr freundliches Personal, die Zimmer sind modern und sauber Absolut empfehlenswert👍👍

Posted by , from Appenzell on 14 Oct 2018

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5 out of 5

Posted by on 14 Oct 2018

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5 out of 5

Wunderbares Hotel

Sehr sauberes, moderenes aber gemütliches Hotel. Das Personal war sehr zuvorkommend. Zimmer nicht zu groß aber ordentlich. Sehr zum empfehlen.

Posted by , from münchen on 7 Jan 2018

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4 out of 5
Städetrip mit Kollegen, Hotel zu empfehlen, das Frühstück war ehr gut aber mit Euro 20.-- zu teuer!!!

Posted by on 30 Oct 2017

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4 out of 5

Dienstreise

Direkt neben der Messe gelegen, bietet dieses Hotel auch sonst ziemlich alle Annehmlichkeiten, die man sich von einem 4*-City-Hotel erwartet. Den positivsten Eindruck hat das Personal gemacht (auch der externe Nighty). Das Essen war ausgezeichnet, die Getränkeauswahl an der Bar ausreichend. Das neue Relax-Programm der Hotel-Kette lädt zum Entspannen ein, ob allerdings tatsächlich überall darauf hingewiesen werden muss..? Ich fand's etwas zuviel, insbesondere, da das Hotel über keinen Spa-Bereich verfügt, der für mich zum Relaxen in einem Hotel eigentlich dazugehören würde. Nur mit Essen und Getränken zu entspannen, schlägt zu sehr auf die Hüften, besonders, wenn - wie bereits erwähnt - das Essen wirklich sehr gut ist! Mein Zimmer war grundsätzlich OK, jedoch schon leicht abgewohnt: Die Kofferablage abgebrochen und zB die Duschabdichtung dichtete nicht mehr so ab, wie sie es wohl eigentlich tun sollte, was dazu führte, daß das Fußtuch immer schon nass war, bevor ich aus der Dusche kam. Dafür gab es unlimitiert heisses Wasser - als Spa-Ersatz ) PS: Den Info-Bildschirm im Lift durch ein Tablet mit interaktivem Menü (über Touch) ersetzen. Wieviele Leute ich während meines Aufenthaltes gesehen habe, die versuchten diesen Bildschirm zu bedienen um ihm mehr informationen zu entlocken (mich eingeschlossen!), war schon amüsant.

Posted by on 9 Mar 2016

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3 out of 5

Silvester in Hamburg

Allgemeine finde das Hotel ist ok, das Zimmer war recht klein für 2 Personen. Das Licht im Badezimmer hat nicht richtig funktioniert, ich habe an der Rezeption gemeldet, das Problem besteht weiterhin.

Posted by on 18 Jan 2016

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About the Mercure Hotel Hamburg Mitte

Location Schroederstiftstr. 3, Hamburg, HH 20146

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2045 square feet (190 square metres). Tour or ticket assistance, multilingual staff, and gift shops/news stands are also featured at the business-friendly Mercure Hotel Hamburg Mitte. For a fee, parking is available. This 4-star Hamburg hotel is smoke free.

  • 180 guestrooms or units
  • 9 levels
  • 2045 sq ft of conference space
  • 190 sq. m of conference space
  • Built in 2002
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Hamburg (HAM) (9.3 km / 5.8 mi)
  • Train station: Hamburg Dammtor Station (1.2 km / 0.8 mi)
  • Metro station: Schlump U-Bahn (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Hotel Hamburg Mitte offers 180 forms of accommodation with laptop-compatible safes and free newspapers. Flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers. This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

RELAX – This diner serves lunch and dinner. Happy hour is offered.

Room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 20 for adults and EUR 10 for children (approximately)
  • Self-parking fee: EUR 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hamburg Mercure Hotel
  • Hamburg Mercure Hotel Mitte
  • Hamburg Mitte
  • Mercure Hamburg Mitte
  • Mercure Hotel Hamburg
  • Mercure Hotel Hamburg Mitte
  • Mercure Hotel Mitte Hamburg
  • Mitte Hamburg
  • Mercure Hamburg Mitte Hamburg
  • Mercure Hotel Hamburg Mitte Hotel
  • Mercure Hotel Hamburg Mitte Hamburg
  • Mercure Hotel Hamburg Mitte Hotel Hamburg

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.