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4.3 out of 5

"Lovely old building that has been refurbished very nicely. The rooms and bathrooms are of a great quality and nice views across Hamburg too. " More

By a verified traveller on Mon 30 Dec 2019

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Hotel Description

Our customers tell us they can't get enough of Movenpick Hotel Hamburg's great location. During your stay, you're just a quick walk from Hamburg TV Tower. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant. Built in 1863, this 4.5-star hotel has 226 rooms over 16 floors. Each room includes amenities such as free WiFi and a pillowtop bed.

  • All rooms offer pillowtop beds, LCD TVs and room service (during limited hours)
  • Free WiFi and wired Internet
  • Enjoy garden views while dining at Moevenpick Restaurant
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, concierge services and a porter
  • On-site recreation includes a fitness centre and bicycles to rent
  • Guests speak favourably about the proximity to public transport and the area's walkability
  • Just a 3-minute drive from Reeperbahn and a few minutes from Hamburger Dom
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£92* Per night/room 9 Aug - 10 Aug

Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Twin Room, 1 Single Bed

Bed Count 1 Single Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Sleep)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Movenpick Hotel Hamburg ratings based on 73 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Movenpick Hotel Hamburg

Everyone (43) Couples (12) Family (6)
5 out of 5
Lovely old building that has been refurbished very nicely. The rooms and bathrooms are of a great quality and nice views across Hamburg too.

Posted by on 30 Dec 2019

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Comment from Hotel Management

31 Dec 2019 by Mövenpick Hotel Hamburg

Dear Guest, Thank you for your great review and being our guest. We are happy to read that you enjoyed the unique atmosphere of our historic water tower. It was our pleasure to host you and we hope to welcome you back soon. Kind regards, Annette Bätjer General Manager

3 out of 5

Posted by on 25 Aug 2019

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Comment from Hotel Management

29 Aug 2019 by Mövenpick Hotel Hamburg

Lieber Gast, Wir hoffen Sie haben Ihren Aufenthalt genossen und möchten uns bei Ihnen für Ihre Bewertung bedanken. Es würde uns freuen Sie bald erneut bei uns begrüßen zu dürfen. Viele Grüße, Annette Bätjer Hoteldirektorin

5 out of 5

Nice hotel close to almost everything

Hotel is quite modern, clean, friendly staff, breakfast is good. Rooms are spacious enough. Gym is small and somehow squeezed into a hallway. Hotel is located very close to Sternschanze station.

Posted by on 28 Aug 2018

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Comment from Hotel Management

30 Aug 2018 by Mövenpick Hotel Hamburg

Dear Guest, It was our pleasure to host you in Hamburg and we are happy to read that you enjoyed your stay with us. Thank you for taking the time to write us a review and being our guest. We hope to welcome you back soon. Kind regards, Annette Bätjer General Manager

5 out of 5

Fantastic Hotel

Pros: Everything
Fantastic hotel, great location and super close to the train links. Great views and really nice staff. Would definitely stay at this hotel again.

Posted by , from London on 23 Feb 2018

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Comment from Hotel Management

27 Feb 2018 by Mövenpick Hotel Hamburg

Dear Idris, It was our pleasure to host you in Hamburg and we are really happy to hear that you enjoyed your stay. We would like to thank you for your nice review and are already looking forward to welcome you back soon. Kind regards, Annette Bätjer, General Manager

4 out of 5
Unter den besonderen "Corona-Voraussetzungen" war der Aufenthalt sehr angenehm, das Zimmer sehr sauber und Reinigung etc. erfolgte nur auf Wunsch, dann aber sehr gut. Sehr freundliches Personal. Insgesamt ein lohnenswerter Besuch!

Posted by , from Zürich on 18 Jul 2020

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4 out of 5
Die Lage des Mövenpick-Hotels ist perfekt. In unmittelbarer Nähe befindet sich eine U-Bahnstation, die einen innert wenigen Minuten ins Zentrum bringt. Das Hotel im ehemaligen Wasserturm ist einfach faszinierend.

Posted by on 5 Jan 2020

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Comment from Hotel Management

27 Feb 2020 by Mövenpick Hotel Hamburg

Sehr geehrter Gast, wir bedanken uns, dass Sie sich die Zeit genommen haben Ihren Aufenthalt zu bewerten, wir wissen das positive Feedback sehr zu schätzen. Wir freuen uns sehr, dass wir Ihnen einen faszinierendes Erlebnis bieten konnten. Wir freuen uns schon jetzt, Sie bald wieder als Gast bei uns begrüßen zu dürfen. Bis dahin senden wir herzliche Grüße aus dem historischen Wasserturm. Annette Bätjer Hoteldirektorin

3 out of 5
Lage ist top, Zimmer sind sauber und alle Sehenswürdigkeiten sind sehr gut per U-Bahn zu erreichen. Das Personal im Frühstücksraum ist überfordert, lange Wartezeiten bis man eine Bestellung aufgeben kann. Wir haben das Zimmerservice mal benutzt und das Essen war nicht 4-Stern würdig. Insgesamt nicht wirklich begeistert.

Posted by on 30 Dec 2019

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Comment from Hotel Management

2 Jan 2020 by Mövenpick Hotel Hamburg

Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben uns Ihre Eindrücke mit zu teilen. Mit Bedauern lesen wir, dass wir Ihren Erwartungen nicht in allen Bereichen gerecht werden konnten. Wir möchten Ihnen versichern, dass uns ein kompetenter Service sehr wichtig ist und uns für Ihren gegenteiligen Eindruck entschuldigen. Es wäre schön Sie bei einem weiteren Aufenthalt rundum zufrieden stellen zu können. Viele Grüße, Annette Bätjer Hoteldirektorin

4 out of 5

Posted by on 7 Dec 2019

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4 out of 5
Sehr gutes Hotel zentral U-Bahn Station Sternschanze in 5 min erreichbar. Super reichhaltiges Morgenbuffet! Können wir nur weiterempfehlen! Einfach Top!!!

Posted by , from Schweiz on 28 Nov 2019

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Comment from Hotel Management

1 Dec 2019 by Mövenpick Hotel Hamburg

Lieber Gast, Wir freuen uns sehr, dass Ihnen besonders unser reichhaltiges Frühstücksbuffet gefallen hat. Vielen Dank für Ihre tolle Bewertung und Weiterempfehlung! Es wäre schön Sie bald erneut bei uns begrüßen zu dürfen. Viele Grüße, Annette Bätjer Hoteldirektorin

5 out of 5
Gute Lage, tolle Architektur, freundlicher Service

Posted by on 20 Nov 2019

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Comment from Hotel Management

28 Nov 2019 by Mövenpick Hotel Hamburg

Lieber Gast, Herzlichen Dank, dass Sie Ihren Aufenthalt anschließend mit der vollen Punktzahl bewerten. Dass Ihnen besonders die Lage sowie die historische Architektur unseres Hauses gefallen haben, freut uns sehr. Wir hoffen Sie bald wieder bei uns willkommen zu heißen. Viele Grüße, Annette Bätjer Hoteldirektorin

About the Movenpick Hotel Hamburg

Location Sternschanze 6, Hamburg, HH 20357

Renovations + Closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:

  • Bar/lounge
  • Fitness facility
  • Sauna

The following facilities are closed on Sunday and Saturday:

  • Fitness facility
  • Bar/lounge
  • Sauna

Property Features

Movenpick Hotel Hamburg offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. There are 13 meeting rooms available. Spa services, a terrace, and multilingual staff are also featured at the luxury Movenpick Hotel Hamburg. For a fee, parking is available. This 4.5-star Hamburg hotel is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 16 levels
  • Built in 1863
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Hamburg (HAM) (9.9 km / 6.2 mi)
  • Train station: Sternschanze Station (0.2 km / 0.1 mi)
  • Metro station: Schlump U-Bahn (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Movenpick Hotel Hamburg offers 226 forms of accommodation with a safe and designer toiletries. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Electric kettle
  • Hypo-allergenic bedding
  • Pillow options
  • Bathtub or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6 AM to 10:30 AM and at the weekend from 6 AM to noon.

Moevenpick Restaurant – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Cave Bar – On-site bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals on site
  • Casino nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness. The spa is equipped with a sauna.

The spa is open daily.

  • Sauna in spa

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Handrails in stairways
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser

Contactless check-in and contactless check-out are available

Individually wrapped food options are available for breakfast and through room service

The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast and through room service.The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night
  • A 2.79 per cent city/local tax will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 25 for adults and EUR 12.50 for children (approximately)
  • Self-parking fee: EUR 25 per night
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 39 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Moevenpick Hamburg
  • Moevenpick Hamburg Hotel
  • Movenpick Hamburg
  • Movenpick Hotel Hamburg Hotel
  • Mövenpick Hamburg
  • Movenpick Hotel Hamburg Hamburg
  • Movenpick Hotel Hamburg Hotel Hamburg

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Globe

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.