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4.3 out of 5

"Lovely hotel, close to transport. Rooms large and very clean. " More

By a verified traveller on Wed 19 Dec 2018

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Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£91* Per night/room 30 Aug - 31 Aug

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Extra Bed 3 adults)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Extra Bed 2 adults + 1 child)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Hotel Description

NH Collection Hamburg City's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Hamburger Dom. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. Built in 1995, this 4-star hotel has 129 rooms over 7 floors. All rooms offer free WiFi and flat-screen TVs.

  • All rooms offer flat-screen TVs, minibars and room service (during limited hours)
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a steam room and a sauna
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Hamburger Dom and 11 minutes on foot from Reeperbahn
  • Dogs welcome for a fee

NH Collection Hamburg City ratings based on 73 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for NH Collection Hamburg City

Everyone (17) Couples (29) Business (2) Family (11) Friends (12)
5 out of 5
Lovely hotel, close to transport. Rooms large and very clean.

Posted by on 19 Dec 2018

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Comment from Hotel Management

20 Dec 2018 by Beatrice Nickel

Dear guest, thank you very much for your feedback and for your stay at our NH Collection Hamburg City. We are very happy with your positive appraisal and are looking forward to welcome you back in Hamburg. Best Regards

4 out of 5

Good City Break Hotel

Great room with 'separate' living/kitchen area. Very good breakfast choices. Staff friendly and helpful. Reasonable walking distance to all tourist areas/attractions. Only downside - though did not worry us - is that there is no restaurant for lunch or dinner, snack meal or room service availability. Would recommend to others and would stay again.

Posted by on 22 Jun 2014

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4 out of 5
Während Covid muss man auch das Reisen umdenken - im nh Hamburg waren die Massnahmen ausreichend, auch wenn wir uns gewünscht hätten, alle Gäste hätten eine Maske z/gg.seitigen Schutz getragen. Dies sei jedoch in HH (noch) nicht Vorschrift, so die Aussage an der Reception. Das Frühstück wird in vorgängig vereinbarten Zeit-/Schichtenbetrieb durchgeführt.Da die Gäste á la Carte bedient werden (keine Selbstbedienung am Buffet), zieht sich alles in die Länge - v.a. das Warten auf einen frisch ‚desinfizierten‘ & gedeckten Tisch (10-15‘ Wartezeit ist normal). Das Service-Personal (t.w. aus Spanien mit begrenzter DE-Sprachkenntnis) versucht, dieses Manko mit freundlicher Art zu kompensieren. Die Zimmer sind grosszügig und schlicht-modern eingerichtet (inkl. Nespresso-Kapselmaschine mit jeweiligem 3-Kapsel-Kontingent). Hoteleigenes Parkhaus (Max.höhe 1.90) mit direktem Fahrstuhl-Zugang zum Hotel. Die U-Bahnstation Messehallen ist in 5 Geminuten erreichbar. Etwas weiter weg ist diejenige von St. Pauli, von wo aus auch gleich die Reeperbahn führt. Landungsbrücken sind in 15 Gehminuten erreichbar. Wir fanden, das Hotel bot ein gutes Preis-/Leistungsverhältnis.

Posted by , from Schweiz on 30 Jul 2020

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3 out of 5
Für ein zwei Nächte ist es i.O. Die Zimmer sind sehr klein, ebenso der Badbereich. Bis auf den völlig ekligen Fön war es auch sauber. Das Personal im Frühstücksbereich war sehr freundlich und zuvorkommend. Das Frühstück selbst war sehr gut, trotz der Einschränkungen durch Corona. Was uns nicht gefallen hat, war die Sauberkeit in den Fahrstühlen und auf den Fluren, insbesondere im Empfangsbereich. Es sah alles ziemlich überholungsbedürftig aus. Die Lage des Hotels ist zu empfehlen, wenn man gut zu Fuß ist kann man prima alles erreichen, was in der Innenstadt liegt.

Posted by , from Berlin on 13 Jul 2020

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5 out of 5
Sehr guter Service an Rezeption, Zimmer sehr geräumig und modern ausgestattet. Einziger Kritikpunkt ist die kleine Tiefgarage.

Posted by on 12 Jul 2020

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5 out of 5
Die Sauberkeit und Lage war sehr gut und das Personal war auch sehr freundlich und kompetent wir haben uns sehr wohl gefühlt.

Posted by on 11 Feb 2020

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Comment from Hotel Management

10 Apr 2020 by Beatrice Nickel

Sehr geehrter Gast, herzlichen Dank für Ihren Besuch in unserem NH Collection Hamburg City und die Zeit, die Sie sich genommen haben um Ihren Aufenthalt zu bewerten. Wir haben uns sehr über die positive Beurteilung gefreut und diese auch gern mit unserem Team geteilt. Wir hoffen, dass Sie eine schöne Zeit in Hamburg verbringen konnten und würden uns freuen Sie bald wieder in einem unserer NH Hotels begrüßen zu dürfen. Mit freundlichen Grüßen

4 out of 5

Posted by on 13 Oct 2019

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Comment from Hotel Management

27 Nov 2019 by Yvonne Pfeiffer

Dear Guest, thank you very much for your feedback and for your stay at the NH Hamburg City. We are very happy with your positive appraisal! We are looking forward to welcome you back in Hamburg. Best Regards

3 out of 5

Posted by on 12 Jun 2019

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Comment from Hotel Management

13 Jun 2019 by Beatrice Nickel

Dear guest, thank you very much for your feedback and for your stay at our NH Hotel. We are very sorry that you could not enjoy your stay with us as much as you expected. We are looking forward to welcome you back in Hamburg. Best regards

5 out of 5

Posted by on 21 May 2019

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Comment from Hotel Management

22 May 2019 by Beatrice Nickel

Dear guest, thank you very much for your feedback and for your stay at our NH Collection Hamburg City. We are very happy with your positive appraisal and are looking forward to welcome you back in Hamburg. Best Regards

5 out of 5
Sehr sauber, freundliches Personal, super gelegen (Hafen und Reeperbahn zu Fuss erreichbar). Sehr empfehlenswert

Posted by on 3 May 2019

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Comment from Hotel Management

8 May 2019 by Beatrice Nickel

Sehr geehrter Gast, herzlichen Dank für Ihren Besuch in unserem NH Collection Hamburg City und die Zeit, die Sie sich genommen haben um Ihren Aufenthalt zu bewerten. Wir haben uns sehr über die positive Beurteilung gefreut und diese auch gern mit unserem Team geteilt. Wir hoffen, dass Sie eine schöne Zeit in Hamburg verbringen konnten und würden uns freuen Sie bald wieder in einem unserer NH Hotels begrüßen zu dürfen. Mit freundlichen Grüßen

About the NH Collection Hamburg City

Location Feldstr. 53-58, Hamburg, HH 20357

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A sauna, a rooftop terrace, and spa services are also featured at the business-friendly NH Collection Hamburg City. Parking is available for a fee. This 4-star Hamburg hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 7 levels
  • Built in 1995
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Hamburg (HAM) (11.3 km / 7 mi)
  • Train station: Sternschanze Station (1.7 km / 1 mi)
  • Metro station: Messehallen U-Bahn (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

NH Collection Hamburg City offers 129 forms of accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 7:00 AM to noon.

On-site venue – This bar only serves light fare.Open 24 hours.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser

Contactless check-out is available

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service

Each guestroom is kept vacant for a minimum of 48 hours between bookings

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guests' stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 13 and EUR 32 per person (approximately)
  • Self-parking fee: EUR 15 per night
  • Pet fee: EUR 20 per pet, per night
  • Late check-out fee: EUR 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hamburg NH
  • Nh Hamburg Altona Hotel Hamburg
  • Nh Hotel Hamburg
  • Nh Hotels Hamburg
  • NH Collection Hamburg City Hotel
  • NH Collection Hamburg City
  • Nh Hamburg-City Hotel Hamburg
  • NH Collection Hamburg City Hotel
  • NH Collection Hamburg City Hamburg
  • NH Collection Hamburg City Hotel Hamburg

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.